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CSM INTERVIEW

Christabella

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Getting an inside look on the prices of getting into community college Cover art photo provided by Paweł Czerwiński on Unsplash: https://unsplash.com/@pawel_czerwinski
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CSM Toolbox

Isabel Ruiz

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Welcome to CSM Toolbox with Isabel Ruiz. In each bi-weekly episode, we'll hear from experts in Customer Success, Product, Community Management and Marketing to name a few and learn more about their journey and insights.So, what's in your toolbox?
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CSM Radio Podcast

Danny Stacey, Fredrik Ahlwin

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CSM Radio Podcast is your gateway to the future of music production and management. Hosted by Concept Sweden Mgmt, this podcast dives deep into the cutting edge of music, technology, and artistry. Each episode showcases the stories behind the artists, the innovation that drives the industry, and how CSM uses the latest technology with a humanistic approach to elevate every creator. From insider insights to interviews with rising stars, CSM Radio Podcast is where the next big thing is born.
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Trust Me, I'm a CSM

William Belcher & Valerio Bianconi

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Trust Me, I'm a CSM is a light-hearted yet insightful take on all things Customer Success. William Belcher and his co-host Valerio Bianconi speak to the brightest minds in the field and debate some of the toughest conundrums CSMs and their colleagues face in the world of enterprise software.
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Customer Success Career Coach is the must-listen podcast for current and aspiring Customer Success pros. Join us as we spill the secret strategies and tips for building your Customer Success career. This isn't your typical snooze-fest – we're diving deep into the world of Customer Success careers. Whether you're starting from scratch (hey career transitioners!) or eyeing that next big promotion, we've got the playbook for you. I'm Carly Agar, your trusty 10+ year CS veteran and award-winning ...
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Want to learn more about Customer Success? On this Customer Success podcast we invite guests from all over the world to open up about their Customer Success strategies and provide you with tactical advice that you can use in your own organization to improve customer retention, increase solution adoption, expand upsell revenues, perfect your renewal processes and gain more advocates. Be sure to subscribe to our podcast to get notified when we upload a new podcast episode!
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Are you ready to elevate your project management game? Welcome to a dynamic podcast designed to disrupt traditional thinking and revolutionize your approach to project management. Blending the powerful frameworks, methodologies, and mindsets of the PMBOK, Agile, Scrum, and Kanban, infused with a strong focus on personal development, this podcast delivers real-world strategies and transformative insights. Hosted by a seasoned professional holding PMP, CAPM, and CSM certifications and boasting ...
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The CXChronicles Podcast

Adrian Brady-Cesana

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🎧Tune into our top rated Customer Focused Business Podcast for Founders, Executives, Business Owners & leaders on your favorite podcast player including; Apple, Spotify & Amazon! The reality is most companies struggle with their team management & SaaS utilization rates, averaging 30% & require continued optimization, on-demand support & employee training. Globally companies collectively lose $3.7 trillion per year due to poor customer experiences & insufficient revenue ops & customer intelli ...
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Welcome to the Customer Retention Podcast — your go-to show for actionable insights on growing and retaining your SaaS customers using GoCSM and the HighLevel platform. Each episode dives into practical strategies, real success stories, and proven systems to reduce churn, boost engagement, and scale your customer success operations. Whether you’re a SaaS founder, agency owner, or CSM, you’ll get clear, no-fluff advice you can use immediately.
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The Vanguard Wall Podcast

The Vanguard Wall Podcast

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The Vanguard Wall Podcast bridges the gap as a fortress of strength and resilience, where modern-day warriors—veterans, law enforcement, and those forged in adversity—share their untold stories of bravery, discipline, mental health, perserverance and personal triumph. Each episode is a shield wall, defending the spirit of honor, courage, and brotherhood that binds warriors across time.
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The Federation Front Line Report [FFLR] is weekly Faction Warfare news with a dash of wisecracking. Seasoned EVE Online veterans, Frozen Fallout and Samson walk you through the nuances of Faction Warfare. Live on Twitch twitch.tv/Federationfrontlinereport Sundays 23:00 EVE time, subscribe for your latest Faction Warfare updates! Also available at youtube.com/c/federationfrontlinereport on YouTube.
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Welcome to All Secure! Charge your devices, grab your earbuds, heat up some popcorn, and tune in to stories that unite us. You'll listen in to CSM (R) Tom and Jen Satterly discussing topics related to Veterans, active duty, first responders, military spouses, and the community as a whole. We will talk about relationships, current events, healing health modalities, and so much more. Tune in for a broad range of topics that are sure to entertain.
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Moments in Leadership

David B. Armstrong

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Moments in Leadership is a podcast where you will hear firsthand about the careers of senior military leaders as they share their own unique and individual experiences. Moments in Leadership will immerse you in real-life stories where you will learn about the challenging situations these accomplished leaders faced and discover the lessons they learned early in their careers that were the most influential to developing their overall leadership style.
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4D: Deep Dive into Degenerative Diseases - ANPT

Academy of Neurologic Physical Therapy

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The Academy of Neurologic Physical Therapy Degenerative Disease Special Interest Group (DDSIG) is a component of the American Physical Therapy Association. The DDSIG is comprised of physical therapists, physical therapist assistants, and students in physical therapy programs that have an interest in neurodegenerative disorders including Parkinson’s disease, multiple sclerosis, amyotropic lateral sclerosis, Huntington’s disease, and others. The DDSIG provides a forum to discuss advances in pr ...
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Every week we Interview a Top Performing 40k Player from a recent tournament! We produce a two part show every single week. In the first segment Warhammer 40k legend Nick Nanavati, introduces you to the player who has been performing notably well in the competitive Warhammer 40k tournament scene. You will learn about what makes them tick, their story, their practice, their play style, and how they win. During the second segment Nick Nanavati puts his critical analysis to the test, and he wor ...
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Hangar 46

Air and Space Power Centre Australia

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Join us at Hangar 46, the Air and Space Power Centre's podcast for the Royal Australian Air Force. Each episode has a different guest joining us in the hangar for a chat with our hosts and cohosts. Our team covers topics like international relations, technology, ethics, culture, emerging air and space power challenges and more. Please note: This podcast is recorded in a live operational hangar, background noises may occur.
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GSD - Getting Services Done

Jeffrey R Kushmerek

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Jeff Kushmerek, with 20 + years of software professional services experience, gets deep into the details of Customer Success, Implementation, and Professional Services in software. Joined by experts in the industry, he covers everything from ops, growing teams, selling services and products, customer success, and everything in between.
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Discussions in Spinal Cord Injury Science - ANPT

Academy of Neurologic Physical Therapy

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The Academy of Neurologic Physical Therapy Spinal Cord Injury Special Interest Group (SCI SIG) is a component of the American Physical Therapy Association. The mission of the SCI SIG is to optimize rehabilitation and maximize participation of persons with spinal cord injuries and disorders (SCI/D) as active members of their communities. The SCI SIG is comprised of physical therapists, physical therapist assistants, and students in physical therapy programs who share knowledge and expertise, ...
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New PTs on the Block is a physical therapy podcast intended to help student physical therapists and new clinicians side step common pitfalls encountered when starting out as a new PT...on the block. Please contact us with feedback or suggestions for future episodes at [email protected]
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Contact Lost Warhammer 40k Podcast

Contact Lost Podcast

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Welcome to Contact Lost podcast, where we talk about competitive Warhammer 40,000, focusing on the Polish and international tournament scene. The show is brought to you by: Tomek "Tweak" & Michal "Joker" Watch out for new episodes every week! Logo: Blaze Music: www.bensound.com
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SOFcast

USSOCOM

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SOFcast is the official podcast of U.S. Special Operations Command. Listen to members of America's elite special operations forces discuss leadership, overcoming challenges, and current issues for the force. Hear from special operations personnel like Navy SEALs, Army Green Berets, Army Rangers, Marine Raiders, Air Force Special Operators, pilots, medics, communicators, and more!
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Talking Customer Success

Thomas Connery

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Building a consistent customer success practice is something I believe differentiates a growing company from a thriving company and that customer advocacy isn't only about building attitudinal loyalty, it's about doing the right thing for your customer in order for them to meet or exceed their desired outcome. Hi, I'm Tom Connery. Talking Customer Success was created to promote the value of customer success within the enterprise and small business. Support this podcast: https://podcasters.sp ...
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The Infantry Podcast

The Infantry Podcast

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The Infantry Podcast is a production done in support of the National Infantry Association. The Podcast aims to capture stories of those who have served including their families in order to provide lessons learned and experiential knowledge to the public. *The content shared is not an official DOD or Army product. The shared thoughts and views are those of the individual speaking. Sharing of the content does not equal endorsement of actions.
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Crazy Stupid Midlife

Renee & Dannielle

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Real Talk for Women Who’ve Been There, Done That, and Are Ready for More Welcome to Crazy Stupid Midlife—the podcast for smart, powerful women who are rewriting the rules of what life looks like after 40. Hosted by two 40-something women who’ve navigated motherhood, career pivots, identity shifts, and everything in between, this is your go-to space for real, unfiltered conversations about midlife reinvention. Because midlife isn’t a crisis—it’s a comeback. A career change, a confidence glow- ...
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Receptive has now been acquired by Pendo. Churn It Up is *the* Customer Success podcast providing tips and tricks from the best and brightest in the world of CS. Hosted by Aly Mahan, it's perfect for anyone working on the frontlines of CS or Support, and for Account Managers at SaaS organizations. We share war wounds, bask in heroic tales, and generally just chat about all things Customer Success. This podcast turns attention to CSMs about the day to day projects they manage, and ideas they ...
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The Shift is a regular podcast series produced by DemandFarm that brings strategic sales and account management leaders from global companies, as guests, to share their stories & experiences about the transition to digital Key Account Management. Increasingly, as customers prefer their B2B Sales interactions to remain virtual, Key Account Management has also shifted towards a virtual direction where technology comes to the forefront as a key differentiator and enabler. Account Managers and S ...
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show series
 
Send us a text Happy new year OncoPTs! APTA CSM 2026 is just around the corner, so we’re back with our annual CSM preview series 🎉 Immunotherapy has changed the cancer treatment landscape - and if you’ve ever felt like the terminology (and the pace of new developments) is moving faster than you can keep up, you’re not alone. In this APTA CSM 2026 P…
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MOPs & MOEs is powered by TrainHeroic, the best coaching app on the planet. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to get 14 days FREE and a consult with the coaches at TrainHeroic to help you get your coaching business rolling on TrainHeroic. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ MOPs & MOEs delivers our training through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TrainHeroic and you can ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠get yo…
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We are back in 2026 with another victorious run from Folger Pyles, this time with Spectacle of Spite Drukhari! In part 1 Folger and Nick break down exactly how Spectacle of Spite works and its unique play patterns! In part 2 Folger goes game by game through all of his rounds at the Glass City GT. Get the play by plays and discord access by subscrib…
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What if the only thing standing between you and your next career breakthrough is a lesson you haven’t learned yet? In this milestone episode, I’m reflecting on 100 plus episodes of podcasting and the unexpected career lessons that came with it. This isn’t a highlight reel or a victory lap. It’s the real mindset shifts that changed how I approach ha…
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MOPs & MOEs is powered by TrainHeroic, the best coaching app on the planet. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to get 14 days FREE and a consult with the coaches at TrainHeroic to help you get your coaching business rolling on TrainHeroic. ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠ MOPs & MOEs delivers our training through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TrainHeroic and you can ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠get your fi…
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Send us a text What do you do when you've lost everything—your family, your future, your will to live? For Matt Kuiper, founder of Desert Plunge, the answer came in the form of 38-degree water. This is the story of a man who went from two DUIs and jail time to building one of the fastest-growing cold plunge companies in America—and how he discovere…
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If you have ever walked out of an interview thinking I nailed that and still did not move forward, this episode is your wake up call. Today, I’m breaking down one of the most common reasons qualified CSMs struggle to land offers even when they prepare and practice. Most candidates prep for every interview the exact same way, and it quietly works ag…
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Send us a text You listened and you LOVED this episode, which is exactly why this is THE NUMBER ONE EPISODE of TheOncoPT Podcast for 2025! In case you missed it, the most important cancer rehab research since the PAL trial debuted at ASCO 2025. Today on the podcast, I’m joined by Scott Capozza, PT, who recently attended and presented at ASCO 2025. …
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Lieutenant Colonel retired C. Scott “Sonny” Duncan joins me for one of the more thought-provoking conversations I have hosted on Moments in Leadership. Sonny’s path is anything but typical. He enlisted in the Navy, earned an ROTC scholarship, commissioned as a Naval Officer, transitioned into the Marine Corps, became an F/A 18 pilot, graduated from…
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MOPs & MOEs is powered by TrainHeroic, the best coaching app on the planet. ⁠⁠⁠⁠⁠⁠⁠⁠⁠Click here to get 14 days FREE and a consult with the coaches at TrainHeroic to help you get your coaching business rolling on TrainHeroic. ⁠⁠⁠⁠⁠⁠⁠⁠⁠ MOPs & MOEs delivers our training through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TrainHeroic and you can ⁠⁠⁠⁠⁠⁠⁠⁠⁠get your first 7…
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As we close out the 2025 year, we get Walter Langendorf once again to talk about Warhammer in a more philosophical sense. In part 1 of this two-part episode, we talk about what makes a unit good and how to evaluate that. In part 2, we go into detail about detachments and how to evaluate what makes a good detachment Subscribe on http://patreon.com/a…
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What if the reason you feel stuck in your Customer Success career has nothing to do with your performance and everything to do with the path you’re blindly following? On today’s episode, I’m unpacking the uncomfortable truth about traditional CS career paths and why doing “the next logical step” can quietly derail your growth, happiness, and earnin…
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Send us a text TheOncoPT Podcast officially turned SEVEN, y'all! And a beautiful part of being around this long means that it's time for some knowledge updates: Bone Marrow Transplant (BMT) and CAR T-cell therapy are evolving fast—are you keeping up? In this episode of TheOncoPT Podcast, Dr. Adam Matichak returns to share the latest updates on thes…
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In this episode, host Ken Vinacco talks with guest Brooke Smith to learn more about the resources and role of the Muscular Dystrophy Association. The Degenerative Diseases Special Interest Group is part of the Academy of Neurologic Physical Therapy – www.neuroPT.org. For questions about this podcast, please contact [email protected]. Show notes …
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MOPs & MOEs is powered by TrainHeroic, the best coaching app on the planet. ⁠⁠⁠⁠⁠⁠⁠⁠Click here to get 14 days FREE and a consult with the coaches at TrainHeroic to help you get your coaching business rolling on TrainHeroic. ⁠⁠⁠⁠⁠⁠⁠⁠ MOPs & MOEs delivers our training through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TrainHeroic and you can ⁠⁠⁠⁠⁠⁠⁠⁠get your first 7 days…
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Send us a text Bob Porras served 20 years in Delta Force before joining the CIA's Global Response Staff, where he spent another decade protecting intelligence operations in the world's most dangerous places. In this conversation, Bob shares the reality behind the headlines—from the Benghazi aftermath to evacuating the Tripoli embassy in 2014, earni…
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If your customer calls feel stiff, boring, or like both of you are counting down the minutes until it’s over, you’re not imagining it, and it’s costing you more than you think. That’s why in this episode, I’m breaking down the simple shifts that turn awkward, check-the-box customer calls into conversations your customers actually want to show up to…
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Hey CX Nation, In this week's episode of The CXChronicles Podcast #274, we welcomed Dave Rennyson, President & CEO at SuccessKPI based in the Washington, DC area. SuccessKPI is an on-demand insight and action platform that removes the obstacles that agents, managers, and executives encounter in delivering exceptional customer service. SuccessKPI is…
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Send us a text Hey OncoPTs! We're back with our #3 episode of 2025, this time with Dr. Katie Schmitt on her incredible APTA CSM 2025 session, CIPN, Balance, and Breathing: An Interactive Workshop on Manual Therapy, Diaphragmatic Breathing, & Improving Balance. Chemotherapy-Induced Peripheral Neuropathy (CIPN) is more than just numbness and tingling…
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Scrum looks simple on paper. PMI makes sure you understand it under pressure. In this episode, we break down the Scrum 3-5-3 framework in plain language so it actually sticks. That means 3 Roles, 5 Events, and 3 Artifacts, plus how PMI expects you to think about them on the CAPM, PMP, and PMI-ACP exams. This is not a definitions episode. It’s about…
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Send us a text Few operators earn the right to walk away from Delta Force on their own terms. Bob "Ninja" Porras did exactly that—after building a legendary career from nothing. This episode covers Bob's journey from Los Angeles to becoming one of Delta Force's most respected operators. Starting as an Army engineer, he battled bureaucracy, survived…
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MOPs & MOEs is powered by TrainHeroic, the best coaching app on the planet. ⁠⁠⁠⁠⁠⁠⁠Click here to get 14 days FREE and a consult with the coaches at TrainHeroic to help you get your coaching business rolling on TrainHeroic. ⁠⁠⁠⁠⁠⁠⁠ MOPs & MOEs delivers our training through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TrainHeroic and you can ⁠⁠⁠⁠⁠⁠⁠get your first 7 days of t…
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In part 1 of this 2-part show, we reconnect with Boris Michev, who is high on Teams Warhammer. His team, Ignite, just went 5-0 with an amazing strategy and team comp, along with excellent on-the-table execution. In this episode, we break down Boris's approach to team tournaments and how to design a good team comp. And then in part 2 of this show, w…
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What if landing your next big career move comes down to one simple shift in how you approach your job search? Most people treat job hunting like a chaotic scramble — hopping between LinkedIn and job boards whenever they feel like it, but never actually gaining momentum. That’s why in this episode, I’m breaking down the exact four time blocks you ne…
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Send us a text We're back with our #4 top episode of TheOncoPT Podcast 2025! 🎉⬇️ What sets a good oncology PT apart from a great one? Becoming a specialist in OncoPT doesn’t just elevate your clinical skills—it transforms how you advocate for patients, opens new career opportunities, and positions you as a leader in this growing field. And one of t…
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Rejection hurts, but it also sharpens you. This episode breaks down how being overlooked, dismissed, or underestimated can become the exact pressure that turns you into a leader people respect. Inside this conversation, you’ll hear the real mindset shift behind going from Rejected PM to Respected PM. No fluff. No theory. Just practical insight that…
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In this holiday season as we approach the end of the year, we're getting a little reflective. In this episode, we're looking back at the experiences that got us to where we are in terms of how we approach our own health and fitness. Hopefully along the way we highlight some helpful insights. MOPs & MOEs is powered by TrainHeroic, the best coaching …
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Failing the PMP exam hits harder than people admit. It’s not just a score report. It’s the silence afterward. The self-doubt. The pressure to act like you’re okay while your confidence is quietly sinking. This episode pulls back the curtain on the part no one prepares you for — the emotional crash after failing and the real work required to rebuild…
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Send us a text We’re starting our Top 5 Episodes of 2025 with an interview that showed up in your downloads all year long. It’s earned the #5 spot, and today we’re bringing it back for another listen. Enjoy! Too often, people living with and beyond cancer are sidelined from fitness—not because they can’t exercise, but because programs aren’t design…
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What if the only thing standing between you and a job offer you actually want is a strategy you haven’t heard yet? In this episode, I’m breaking down the real story behind how Amy went from a brutal late-stage rejection at MongoDB to signing a $150K base offer, PLUS negotiating an extra 10K just weeks later. You’ll hear the exact steps she took to …
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Hey CX Nation, In this week's episode of The CXChronicles Podcast #273, we welcomed Varun Sharma, Co-Founder & CEO of Enterpret based in New York, NY. Enterpret provides custom AI to transform how you understand customers – from feedback chaos into clear, confident action. Harness superintelligence that feels like intuition, so your product and CX …
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Adam is joined by the delightful Kyle McCord who had an amazing run at WCW with Dark Angels and is here to give us the clean look back on the Darkest of Angels. This book was met with the most meh of receptions detachment wise, but the unit options have kept it going through meta and meta and meta. We hope you enjoy! Adam…
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How long does it truly take to earn the CAPM certification? The honest answer: it depends on your starting point and your schedule. While a 90-day timeline is possible, it's an aggressive pace. For most new project managers, four to five months is the ideal window to study, build confidence, and avoid overwhelm. In this episode, I will share realis…
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Delegation isn’t just handing off tasks. It’s the skill that separates overwhelmed project managers from confident leaders who move the room, protect their time, and elevate their team. In this episode, I will break down the real reason delegation feels uncomfortable. because of the control, trust, and fear of things going sideways, but I will show…
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MOPs & MOEs is powered by TrainHeroic, the best coaching app on the planet. ⁠⁠⁠⁠⁠⁠Click here to get 14 days FREE and a consult with the coaches at TrainHeroic to help you get your coaching business rolling on TrainHeroic. ⁠⁠⁠⁠⁠⁠ MOPs & MOEs delivers our training through ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠TrainHeroic and you can ⁠⁠⁠⁠⁠⁠get your first 7 days of traini…
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In part 1 of this 2-part show, we reconnect with Art of War's latest team member, Michael Mann! Michael has been on his Space Wolf Saga for a few months now, and he's already won a Super Major, the California Cup. In this episode, we break down exactly how his list operates. And then in part 2 of this show, we break down each of his games in detail…
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