The Spirit Guides offers a behind-the-scenes look into how ordinary people became extraordinary influencers and entrepreneurs in the world of spirits, from whiskey wizards to rum rebels, bourbon buffs to tequila teachers. How did these people end up teaching the world about booze, cocktails, and beyond? What is it like to be on their very unusual entrepreneurial journey? With laughter, learning, and the answers you crave, this is the show that brings you the inside stories of your favorite s ...
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Fresh advice about business and social media from Jay Baer.
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Fresh advice about business and social media from Jay Baer.
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An inside look at the unconventional choices of quality-obsessed creators – and the memorable things they made as a result. It's a show about trusting your intuition and your craft more than best practices and blueprints. Since 2016, Unthinkable has inspired creators to ship more personal, powerful work. In the era of AI and endless commodity content, that type of work is now urgent. Hosted by Jay Acunzo, founder of the Creator Kitchen.
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Snap Decisions gives you a behind-the-scenes look at the key decisions that shape how products, brands and personalities present themselves to the world. Two savvy marketers and Monday morning quarterbacks, Brian Marks and John Young, offer their analysis of marketing and tech news and interview fascinating people who make big decisions. Learn about unique journeys and how pivotal moments drove success.
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Our show is about providing listeners with real stories that come from a place of experience, transparency, and authenticity. Most importantly it’s about what we learn from these stories and applying Mindfulness in our everyday work and personal lives. Our intention is to create an environment where people can learn through open honest discussions on how we apply Mindfulness. Although our experiences and stories come from time in a manufacturing environment hence the title “Mindfulness Manuf ...
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Because no one pictures themselves working at a call center, First Contact: Stories of the Call Center is a monthly podcast about how tech leaders and entrepreneurs found their way into the contact center industry.
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Listen to Questions for now to hear big thinkers discuss today’s big questions in digital CX. Featuring thought leaders from beloved brands and influential institutions, Questions for now is packed full of compelling perspectives and actionable insights.
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Trying to find ways to make your business stand out from the others; making it more visible, accessible and credible? Adam Gazari, a marketing outcome consultant and social media trainer and consultant will discuss the various ways to market your business via email marketing, content marketing, and the application of several social media sites such as Facebook, Twitter, Instagram and so on. Discover what is working, what is not working and learn actionable content marketing strategies and ti ...
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Leadership, Brand Strategy & Transformation - Minter Dialogue
Evergreen Podcasts | Minter Dialogue
With the Minter Dialogue podcast, your host Minter Dial is on a mission to help elevate the debate and insert more meaningfulness into our lives. He gives weekly interviews around leadership, brand strategy and transformation, featuring top business leaders, personalities, entrepreneurs and authors from around the world who are making things happen! The show was ranked as the #6 Leadership and #5 Branding Podcast 2021 by Feedspot, Julie Livingstone’s Top 15 Marketing Podcasts 2020 and Top 50 ...
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Marketing Smarts is a weekly podcast featuring in-depth interviews with smart marketers from all walks of life. Hosted by MarketingProfs, this 30-minute, weekly podcast will deliver actionable insights and real advice to help you market smarter.
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The RecruitingDaily podcast series focuses on real conversations with thought leaders and expert practitioners in human resources and talent acquisition. Exploring all things recruitment like employer branding, recruitment marketing or the latest technology innovations, this podcast shares helpful tips born out of the often humorous experiences of industry pros.
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Podcast by Cairnway
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The NONFICTION BRAND podcast features host DP Knudten, some regular guests, and special one-off interviews with master branders, with a special focus on the much needed, but often much misunderstood realms of personal and small business branding.
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Internet marketing doesn't have to be difficult. Done right, it's the most effective way to build an audience on-line. Done wrong, it's nothing more than a giant time-suck. Internet Marketing Best Practices Radio is hosted by Ricardo Bueno as a series of interviews and discussions with marketing thought leaders to help you bridge the gap between what's possible and what's practical for business development on the web.
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Welcome to the Leading with Data Podcast! The podcast for leaders seeking new, frontline-tested ways to use data for strategy, insights, and solving challenges. Throughout the Leading with Data Podcast series, business leaders from diverse industries will share how data is important to their business objectives and industry transformation. Our Leading with Data Podcast host is Jason Dorsey. Jason is the President and Co-Founder of The Center of Generational Kinetics, a research and strategy ...
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Welcome to the "Speaking of Wealth" podcast showcasing profit strategies for speakers, publishers, authors, consultants, and info-marketers. Learn valuable skills to make your business more successful, more passive, more automated, and more scalable. Your host, Jason Hartman interviews top-tier guests, bestselling authors and experts including; Dan Poynter (The Self-Publishing Manual), Harvey Mackay (Swim With The Sharks & Get Your Foot in the Door), Dan Millman (Way of the Peaceful Warrior) ...
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If you have a story to tell and are trying to find ways to make money sharing it, the Journey to Paid Speaking Gigs podcast is the answer. Listeners of the podcast are excited to discover how to find their voice to generate income and develop their speaking skills with Charles Clark. Charles and his Thrive Tribe team are among the world's leading coaches who are experts in helping speakers utilize their gift and get paid to do it but most importantly are passionate about helping the silent s ...
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Slingin’ it: Sling TV & Dish Network’s Jinx Joglekar
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We often talk about the wonderfully wacky world of TV and media. Right in the middle of it all is Jinx Joglekar, who is responsible for acquiring customers for not just one but TWO TV brands: streaming subscribers for Sling TV and traditional pay TV subscribers for Dish Network. (Yes, TV providers call us all “subs.”) Leading off, John and Brian sh…
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Empowering Women and Event Success in Lead Generation: Sara Malo
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In this episode of First Contact: Stories of the Call Center, host Christian Montes sits down with marketing trailblazer Sara Malo to discuss her inspiring journey and her role in transforming the lead generation industry. As VP of Partnerships at Lead Generation World, President of LinkUnite, and a leader at Contact.io, Sara shares her experiences…
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128 Using People Power to Transform Organizations with Hugh Hornsby
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There’s power in your people—and if you learn to harness it, it can transform your organization! Learn more in this episode of Mindfulness Manufacturing with guest Hugh Hornsby, the vice president of Everflow Supplies. With a long career and a remarkable track record of turning around struggling businesses—and his own unique journey of surviving a …
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Building Tomorrow: Fabrice Grinda's Journey in Tech and AI (MDE585)
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In this engaging episode, I welcome back Fabrice Grinda, a seasoned tech entrepreneur and investor. Fabrice shares his journey from his early days in France to building tech companies and investing in over 1100 startups through FJ Labs. We delve into his unique approach to life, challenging societal norms and embracing authenticity. Fabrice discuss…
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The Role of RUSI in Modern Defence and Security with Karin von Hippel (MDE584)
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In this episode, I sit down with Karin von Hippel, Director of the Royal United Services Institute (RUSI) in London. We explore her extensive career in think tanks and foreign policy, including her work with the United Nations, the State Department, and the European Union. Karin shares insights into her early career, discussing her first job workin…
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127 Stories for Leading with Curiosity and Empathy with Shane Zutz
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What’s the secret to retaining your team members and creating an organization where people love to work? DigiKey, an electronic component manufacturing organization in Thief River Falls, Minnesota has it all figured out—and Shane Zutz, DigiKey’s vice president of human resources, is here to share the stories and insights behind DigiKey’s success! I…
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Navigating Ethical Challenges: Insights from Willie Pietersen (MDE583)
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In this episode, I had the pleasure of hosting Willie Pietersen, a distinguished professor at Columbia Business School and former CEO, who shared his remarkable journey from South Africa to the United States. Willie discussed his experiences growing up during apartheid, his career transition from law to business, and his insights on leadership. He …
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How can you maintain customer affinity while rebranding? (feat. Billie Loewen and David Soberman)
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On this episode, we explore the connection between brand and customer experience — and how to maintain positive customer sentiment while undergoing a rebrand. An effective rebranding strategy can serve to reposition a company, product or service to better align with customer expectations. But it’s not a given; to retain existing customers and attra…
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MBA to Tequila Guru: How Tequila Encyclopedia Began
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How does someone with an MBA and a busy corporate career balance being a leading voice on the tequila scene? Marissa Paragano, aka the brains behind Tequila Encyclopedia and Host of The TequiLadies Instagram Live show, spills the secret formula for how she turned her hobby into a thriving side business on The Spirit Guides. MBA to Tequila Guru Host…
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Building a Customer-Centric Culture: Annette Franz
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In this episode of First Contact: Stories of the Call Center, Christian Montes sits down with customer experience (CX) expert Annette Franz to explore the vital connection between employee experience (EX) and delivering exceptional CX. Annette shares her insights on building a customer-centric culture, effective journey mapping, and the role of dat…
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126 Transforming Your Approach to Retention with Cara Silletto
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Are your team members “houseplants” or “trees?” It might sound like a strange question, but knowing the answer is the key to retaining your best employees, strengthening your team, and transforming your organization. In this episode, learn about identifying—and nurturing—your houseplant and tree team members, plus hear other great insights on impro…
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Neal Schaffer, author of Digital Threads: The Digital Marketing Playbook for Small Businesses (MDE582)
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Minter Dialogue with Neal Schaffer In this episode, I host Neal Schaffer, a digital marketing expert and author of the new book, "Digital Threads: The Small Business and Entrepreneur Playbook for Digital Marketing." Neal shares his journey from Southern California to becoming a global influencer, educator, and consultant. He discusses his extensive…
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Spring Outside: REI Creative Lead Jonathan Springer
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Proving brands don’t need to spend big on ad agencies, REI’s in-house creative team is delivering high-impact marketing campaigns while showcasing the brand’s true purpose. Internal creative director Jonathan Springer joins us to share how the REI team recently launched its Opt Outside campaign. Anchored by a smart, beautiful commercial – shot on a…
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Rethink Press: Revolutionising Publishing with Multiple-Time Author and Entrepreneur, Lucy McCarraher (MDE581)
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Minter Dialogue with Lucy McCarraher In this episode, I sit down with Lucy McCarraher, co-founder of Rethink Press and founder of the Business Book Awards. Lucy shares her journey from magazine publishing to becoming a TV journalist and scriptwriter, before diving into the world of business books. She discusses the innovative publishing model of Re…
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Served by Sammy: How a Fitness Studio Manager Became a Cocktail Recipe Superstar
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With a background spanning fitness, marketing, and bartending, Sam Pence had a variety of routes he could take. But after finding his passion in cocktail making, he was inspired to start his venture into content creation. In this episode of The Spirit Guides, we chat with Sam Pence, better known as @servedbysammy, who rapidly gained a following of …
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125 Lessons for Saying Less and Learning More with Michael Bungay Stanier
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We all love giving advice! But when advice is your default as a leader, you can fall into an “advice trap” that actually crushes curiosity, creates disconnect, and prevents your team from finding productive outcomes. Bestselling author Michael Bungay Stanier (MBS) tackles this subject in his newest book The Advice Trap: Be Humble, Stay Curious & Ch…
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Mark Cox on Elevating Sales: Insights from "Learn to Love Selling" (MDE580)
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Minter Dialogue with Mark Cox In this episode, I host Mark Cox, a prominent figure in the sales industry and author of "Learn to Love Selling." Mark shares insights from his extensive career in managing large sales organisations and founding In the Funnel, a company dedicated to elevating the sales profession. We delve into the nuances of B2B sales…
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The Loneliness Epidemic - How CX Can Bridge the Gap: Nate Brown
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🎧 In today’s episode, Nate Brown shares his expert insights on leveraging customer-centric models and community to boost brand loyalty. Learn how integrating digital communities can transform customer interactions and feedback into a strategic advantage for your business. Nate discusses the crucial role of transparency and co-creation in deepening …
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What does customer loyalty look like in the age of AI? (feat. Shep Hyken and Colin Shaw)
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Note: Since publishing this episode, we’ve rebranded to TELUS Digital. On this episode, we ask big questions about how customer loyalty is formed — and how AI can be leveraged to build stronger connections with customers. According to TechSee, a visual customer experience solutions provider and technology partner of TELUS Digital, more than one in …
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Michael Katz on Building a Personalised AI Experience (MDE579)
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Minter Dialogue with Michael Katz In my latest podcast episode, I had the pleasure of hosting Michael Katz, the innovative mind behind Flowsend AI. Michael, a technologist from Baltimore, shared his journey from a sceptical tech enthusiast to a pioneering entrepreneur in the AI space. Initially cynical about AI, Michael eventually recognised its po…
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How a Gourmet Coffee Roaster Became a Bourbon and Tequila Big Deal
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The music business, training as a chef, competing on a cooking show, opening a coffee roasting business and balancing that with being a spirit guide… Wayne Cafariella’s career has been an impressive cocktail of experiences! The man behind @drinkwithwayne first began creating content for his coffee business but later became a fully-fledged spirit gu…
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124 Bringing Great Leadership to a New Plant: Stories from a Greenfield Site with Daniel Knecht
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What goes into launching a brand-new manufacturing plant? A successful greenfield site is about more than finding the right space or getting the right equipment—you also have to pay attention to the people you’re hiring and the tone you’re setting as a leader. In this episode, take a journey through the steps of a greenfield site with Daniel Knecht…
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The Empathy Dilemma: Insights from Maria Ross (MDE578)
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Minter Dialogue with Maria Ross In the latest episode of my podcast, I had the pleasure of welcoming back Maria Ross, an empathy advocate, speaker, author, workshop facilitator, and brand strategist. It's been four years since Maria last joined us, and she has continued to champion the cause of empathy in leadership and business. Her new book, "The…
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Speed and Success: Jay Baer’s Guide to Winning in Business (MDE577)
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Welcome and Introduction - Minter Dial welcomes Jay Baer back to the show after five years. - Introduction of Jay Baer as a business growth and customer experience researcher, author, expert, and advisor. Jay Baer's Background and Expertise - Jay Baer shares his extensive experience in digital marketing and customer experience. - Discussion of his …
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Somm Vivant: How a Musical Theater Career Turned Into a Global Wine Phenomenon
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From musical theatre to the world of wine, Amanda McCrossin took a major pivot in her career after finding her calling in the wine industry. Eager to learn as much about wine as possible, she trained as a sommelier before embarking on her content creation journey. Making Wine Content Relatable and Educational In this episode of The Spirit Guides, h…
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123 The Tools You Need for Bridging the Uncertainty Gap with Jay Baer
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In manufacturing, retention and recruitment are two of the biggest challenges. To attract great talent and keep your best team members, you need to set yourself apart from the competition—and you can start by improving your response times! In this episode, join guest Jay Baer for a deep-dive into the tools and procedures you need to improve efficie…
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How can you act as a customer experience change agent in your organization? (feat. Blake Morgan and Lori Branton)
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Note: Since publishing this episode, we’ve rebranded to TELUS Digital. On this episode, we explore customer-focused leadership — and the steps CX leaders can take to cultivate and champion a customer-centric culture in their organizations. Customer centricity goes beyond providing good customer service, relying on company leadership to consider eve…
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Tequila Matchmaker: How a Photojournalist Changed the Tequila World Forever
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How did a photojournalist make waves in the tequila world? What started as a simple love for tequila has become a highly influential business that has probably changed the tequila world forever. Find Your Perfect Tequila Match with Tequila Matchmaker In this episode of The Spirit Guides, host Tequila Jay Baer sits down with Grover Sanschagrin, the …
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The JEPPP Philosophy: Milan Batinich’s Guide to Professional Fulfillment
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Join us for an enlightening episode of First Contact: Stories of the Call Center, featuring Milan Batinich, a dynamic speaker, coach, and entrepreneur dedicated to helping individuals discover joy, energy, passion, peace, and purpose—what he calls 'JEPPP'—in their careers. Milan brings a wealth of experience from operational and sales roles across …
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122 Good People, Bad Process: How to Measure and Improve Your Team with Martin Low
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Results matters! Whether you’re looking at safety, quality, or productivity, you and your team want to know how you’re performing. But when it comes to people, it can be difficult to measure your return on investment. In this episode, guest Martin Low walks us through the best strategies for measuring your team, plus shares great insights on why pe…
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From Bitcoin to Space: Torsten Hoffmann’s Documentary Adventures with Launch of Fortitude (MDE576)
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Minter Dialogue with Torsten Hoffmann Torsten Hoffmann, a filmmaker and techno optimist with a passion for emerging technologies. Torsten's journey from Munich to Melbourne and finally to London is as fascinating as his career in documentary filmmaking. His insights into the world of artificial intelligence and space exploration are not to be misse…
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The Future of Empathy in AI: Perspectives from Lidewij Niezink and Peter van der Putten (MDE575)
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Minter Dialogue with Lidewij Niezink and Peter van der Putten Lidewij Niezink's Background and Current Work - Lidewij shares her extensive experience in empathy within psychology. - Recent focus on integrating AI into applied psychology at Hanze University. - Exploration of using AI, particularly chatbots, in student projects to enhance their studi…
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How an Engineer Became the Top Whiskey Sherpa for Newbies
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Chris Chapanar, aka Whiskey Noobs, is an engineer by day but a busy spirit guide by night. He launched his side hustle early on in his career after developing a love for whiskey and a desire to learn as much about it as possible. He poured that knowledge into a podcast, Whiskey Noobs, before branching out into short-form video content across Instag…
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121 Why We Need Storytelling on the Manufacturing Floor
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Stories resonate with people, which makes them a valuable tool for sharing information, seeking new outcomes and connecting with your team. So let’s bring more storytelling to the manufacturing floor! In this episode of Mindfulness Manufacturing, meet guest Trevor Perry. Trevor is an award-winning speaker, author, and perspective-changer, who uses …
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Tech for Good: Mark Hurst's Vision for a Better Digital World (MDE574)
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Minter Dialogue with Mark Hurst In this episode of the podcast, Minter Dial welcomes Mark Hurst, a digital strategy expert and founder of Creative Good. The conversation begins with a nostalgic reflection on their long-standing acquaintance and shared interests, particularly their collaborative work on World War II research. Mark delves into his ca…
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The State of Podcasting: Insights from Industry Veteran Rob Greenlee (MDE573)
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Minter Dialogue with Rob Greenlee Rob Greenlee is a veteran of the podcasting industry with a rich history in radio and online content. Rob shares his journey from radio to podcasting, highlighting his roles at Microsoft, PodcastOne, Spreaker, and Libsyn. The conversation delves into the evolution of podcasting, contrasting it with traditional radi…
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How a Restaurant Server Became the Top Guide to Inexpensive Wine Online
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Sippers, we step away from the world of spirits in this episode to speak with Lucia Palm, creator of the lucialoveswine brand across TikTok, Instagram, and YouTube. We hear how Lucia moved from culinary school to a career in the restaurant business as a trained sommelier, to create content for fellow wine lovers. From Certified Wine Pro to Content …
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