Turning Customers into Fans: Mastering the Art of Client Retention with Mark Stern

Win Make Give with Ben Kinney

#Self-Improvement #Ben Kinney Training #Energy #Focus #Leadership #Legacy #Timemanagement #Wealth #Win Make Give Podcast Network #Make #Win #Podcasting Education #Health and Well-Being #WealthBuilders #Giving

22:08

Host Francesca Amiker sits down with directors Joe and Anthony Russo, producer Angela Russo-Otstot, stars Millie Bobby Brown and Chris Pratt, and more to uncover how family was the key to building the emotional core of The Electric State . From the Russos’ own experiences growing up in a large Italian family to the film’s central relationship between Michelle and her robot brother Kid Cosmo, family relationships both on and off of the set were the key to bringing The Electric State to life. Listen to more from Netflix Podcasts . State Secrets: Inside the Making of The Electric State is produced by Netflix and Treefort Media.…

for ca. et år siden 35:40

MP3•Episode hjem

Welcome to another exciting episode of the Win Make Give Podcast, hosted by Chad Hyams. This episode dives deep into revolutionary customer engagement strategies with Mark Stern, the mastermind behind Custom Box Agency. Drawing on his journey from a corporate high-flyer to an innovative entrepreneur, Stern shares how physical box experiences are redefining customer interactions across various industries. Deftly balancing humor, insights, and real-world applications, this episode is a must-listen for anyone eager to enhance their business's customer journey strategy.

Mark Stern explains the core concept behind his creation: leveraging tangible, personalized box experiences to enhance customer acquisition, delivery, and retention—culminating in better brand loyalty and client engagement. Chad and Mark unpack the intricacies of building such experiences, and Mark shares key strategies from his "Activate Deck," providing actionable insights for leaders, salespeople, and entrepreneurs. Whether for customer acquisition or employee retention, Mark highlights how defining success and gamifying experiences can transform business dynamics and magnify outcomes.

Connect with Mark

Mark Stern's Company: Custom Box Agency
Mark Stern's Social Media: Follow Mark R. Stern on LinkedIn or Facebook

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Connect with the hosts:

• Ben Kinney: https://www.BenKinney.com/

• Bob Stewart: https://www.linkedin.com/in/activebob

• Chad Hyams: https://ChadHyams.com/

• Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/

More ways to connect:

• Join our Facebook group at www.facebook.com/groups/winmakegive

• Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up

• Explore the Win Make Give Podcast Network: https://WinMakeGive.com/

Part of the Win Make Give Podcast Network

521 episoder

Turning Customers into Fans: Mastering the Art of Client Retention with Mark Stern

Win Make Give with Ben Kinney

published for ca. et år siden

Del

MP3•Episode hjem

Connect with Mark

Mark Stern's Company: Custom Box Agency
Mark Stern's Social Media: Follow Mark R. Stern on LinkedIn or Facebook

----------

Connect with the hosts:

• Ben Kinney: https://www.BenKinney.com/

• Bob Stewart: https://www.linkedin.com/in/activebob

• Chad Hyams: https://ChadHyams.com/

• Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/

More ways to connect:

• Join our Facebook group at www.facebook.com/groups/winmakegive

• Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up

• Explore the Win Make Give Podcast Network: https://WinMakeGive.com/

Part of the Win Make Give Podcast Network

521 episoder

Alle episoder

1
Unlocking the Secrets of Your Subconscious Mind with Ravinder Taylor 41:44

for 16 hours siden41:44

41:44

Chad Hyams and Bob Stewart discuss mind training with Ravinder Taylor, author of "Mind Training: The Science of Self Empowerment." They explore the roots of negative self-talk, the power of the subconscious, and how to shift towards more positive thinking. Ravinder explains how system one and system two thinking work and shares insights into hypnotherapy's potential. The conversation touches on critical thinking, combating societal programming, and the impact of the placebo effect on health. Discover practical strategies for self-improvement and empowerment in this captivating discussion. Get the book - Mind Training: The Science of Self Empowerment Connect with Ravinder at https://www.instagram.com/ravindertaylor/ ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

1
The Power of Authority in Influence and Persuasion 27:43

for 4 dage siden27:43

27:43

Explore the power of authority in influence and persuasion with Ben Kinney, Bob Stewart, and Chad Hyams. Dive into how appearances, titles, and accessories can impact decision-making and be used authentically or deceitfully. Discover practical tips for establishing authority in your field, like leveraging social presence, creating content, or collaborating with recognized figures. Gain insights from psychological studies on authority and learn how simple adjustments in perception can boost your credibility and influence. Join the discussion on enhancing your persuasive abilities through the strategic application of authority principles. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

1
Nine Phrases for Personal Growth and Success 32:08

for 8 dage siden32:08

32:08

Chad Hyams and Bob Stewart discuss strategies for personal and professional growth by exploring nine impactful phrases. In this episode, they discuss resilience, the importance of passion, and the power of mindset, drawing insights from sources like Winnie the Pooh and Viktor Frankl. They emphasize the significance of self-confidence, the influence of people over material possessions, and maintaining perspective in challenging situations. Through anecdotes and practical advice, Chad and Bob offer listeners valuable takeaways for fostering success, happiness, and meaningful connections in their lives. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

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Mastering Scarcity: How to Stoke Desire and Drive Action 22:57

for 11 dage siden22:57

22:57

Join Ben Kinney, Bob Stewart, and Chad Hyams as they delve into the concept of scarcity, inspired by Robert Cialdini's work. Discover how scarcity influences decisions in sales, marketing, and recruitment. They explore five elements of scarcity, including competition and exclusive access, showing how these strategies shape consumer behaviors and business success. Tune in for insights on leveraging scarcity in your professional life. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

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Exploring Fulfillment and Networking with Tony Martignetti 42:41

for 15 dage siden42:41

42:41

In this engaging episode of the Win Make Give podcast, Chad Hyams and Bob Stewart welcome leadership expert Tony Martignetti for a thought-provoking discussion. With a unique journey from an artist to a biotech strategist before becoming a leadership advisor, Tony shares his wealth of experience in finding fulfillment and purpose in careers and life. The hosts and Tony dive into the significance of climbing your personal 'right mountain' and striving for more meaningful connections. The conversation also explores the concept of 'Campfires of Connection,' where Tony emphasizes the importance of storytelling and understanding your origin story to create deeper relationships in both personal and professional settings. Connect with Tony at https://www.ipurposepartners.com/ ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

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Unlocking Reciprocity - The Secret to Influence and Persuasion 26:21

for 18 dage siden26:21

26:21

Join Ben Kinney, Chad Hyams, and Bob Stewart as they unravel the art of influence and persuasion from Robert Cialdini's book, "Influence: The Science of Persuasion." This episode delves into the principle of reciprocity, exploring tactics to foster lasting relationships and boost sales. Discover real-world examples, from holiday cards to server tips, and learn how personalized and unexpected gestures can enhance connections. Whether it's leadership insights or marketing strategies, grasp the power of giving to receive as the trio shares their expertise on building value and trust. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

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Mastering Consistency: The Secret to Success in Business and Life 27:36

for 22 dage siden27:36

27:36

Ben Kinney, Chad Hyams, and Bob Stewart explore the power of consistency, discussing its vital role in achieving success across business, health, finances, and relationships. The hosts discuss how consistent actions allow for measurement, build trust, cultivate accountability, and solidify reputations. The episode provides insights into maintaining focus on priorities, establishing reinforcements, and setting up social support systems. Ben also shares personal anecdotes, emphasizing the importance of creating a culture of consistency to combat a cycle of quitting, encouraging listeners to implement these strategies for enduring success. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network 00:00 Intro 00:07 The Power of Consistency in Achieving Success 04:25 Consistency and Timeframes in Measuring Business Success 07:03 Consistency in Business: Building Trust and Accountability 15:14 Prioritizing Consistency and Order in Business and Life 17:22 Cultivating Consistency Over Quitting for Lasting Success 20:27 Building Consistency Through Reinforcements and Social Support 25:33 The Power of Consistency and Gamification in Achieving Goals…

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Focus on What Truly Matters 20:55

for 25 dage siden20:55

20:55

In this replay from Season 2 of the WIn Make Give Podcast, Ben Kinney, Chad Hymes, and Bob Stewart dive into effective problem-solving and planning strategies in business. The trio discusses how to focus on "solving important problems" rather than getting sidetracked by minor issues. They explore the significance of identifying key challenges, asking vital questions, and understanding organizational priorities. A lively exchange on Kevin Costner films and planning approaches adds personality, while reflections on growth and maintaining company culture during expansion provide valuable insights. Join their engaging discussion as they navigate identifying, planning, and executing strategies to ensure business success. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network 00:00 Intro 00:08 Ben Kinney Teases Three Words and Kevin Costner Movies 02:25 Solving Important Problems by Identifying and Prioritizing Them 09:32 Balancing Long-Term Dreams with Short-Term Planning and Execution 12:07 Identifying and Collaborating With Important People and Questions 15:03 The Impact of Wearing Hats on Hair and Stress Levels 16:51 Challenges of Scaling a Company Without Losing Its Culture…

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7 Strategies for Raising Emotionally Intelligent Kids 36:45

for 29 dage siden36:45

36:45

Chad Hyams and Bob Stewart explore parenting strategies that foster emotional intelligence in children, drawing parallels with nurturing emotionally savvy employees. They discuss the importance of allowing space for processing emotions, modeling emotional vocabulary, and knowing when to let children problem-solve independently. The episode also covers the practicality of these strategies in real-life parenting and leadership, emphasizing the balance between guidance and autonomy. Through engaging anecdotes, Chad and Bob provide insights into raising a generation that excels in emotional intelligence, whether at home or in the workplace. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

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Unlocking the Secrets of Winning: Lessons from Legends 31:06

for 5 weeks siden31:06

31:06

In this episode of the Win Make Give Podcast, host Ben Kinney, along with co-hosts Bob Stewart and Chad Hymes, dives into the realm of winning, inspired by the extraordinary lives of Wilma Rudolph and John Wooden. Exploring the challenges faced and overcome by both Rudolph and Wooden, the episode underscores the dedication and resilience necessary for success. With quotes and anecdotes about these historical figures, listeners gain insight into the mindset and principles that define winners. The discussion emphasizes the importance of continuous learning and practice, the impact of surrounding yourself with other winners, and the value of patience and persistence. Using inspirational stories, this episode sheds light on how past defeats can be stepping stones to future victories. The hosts encourage listeners to not only learn from Rudolph and Wooden’s stories but to also apply these life lessons in their own pursuits, whether in sports, business, or personal growth. For those seeking to understand what it takes to win consistently, this conversation is filled with motivation and practical advice. Key Takeaways: Winners Study Winners: Successful individuals learn and draw inspiration from winners both within and outside their fields to improve continuously. Continuous Practice: Committing to ongoing practice is crucial to improving skills and achieving long-term success. Learning from Failure: Transforming setbacks into learning opportunities is essential for growth and eventual success. Patience and Persistence: Developing a mindset of patient persistence is key to realizing long-term growth and achievement. Create Winning Circles: Surrounding oneself with other successful individuals fosters personal improvement and propels one towards excellence. Resources: Wilma Rudolph Biography John Wooden’s Pyramid of Success ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

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Unlock Your Brand Confidence and Monetize Your Expertise with Maya Elious 37:26

for 5 weeks siden37:26

37:26

Chad Hyams and Bob Stewart engage with business coach Maya Elious to discuss brand confidence and effective messaging strategies for attracting high-end clients. Maya shares insights on identifying personal expertise, crafting authentic content, and leveraging social media to build a recognizable brand. The discussion highlights the importance of consistency, audience engagement, and having a clear call to action for generating leads. Perfect for entrepreneurs wanting to refine their brand strategy and maximize impact through targeted communication. Connect with Maya at https://www.mayaelious.com/ ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network 00:00 Podcast Reunion and Guest Introduction with Maya Elious 03:55 Building Confidence and Expertise in Personal Branding 14:14 Monetizing Skills in the Digital Age 17:25 Building Brand Confidence Through Clarity and Client Success 20:47 Embracing Authenticity in Personal Branding and Imagery 23:55 Building a Brand Through Strategic Social Media Engagement 27:37 Testing Content Formats for Effective Social Media Engagement 29:26 The Importance of Asking for the Sale in Business 32:29 Marathon Coaching and the History of Marathon Running 33:48 Building a Brand with Confidence and Expertise…

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Ben Kinney's Blueprint to Real Estate Investment Success 27:00

for 6 weeks siden27:00

27:00

Unlock the secrets of wealth building as Chad Hyams and Bob Stewart delve into the power of real estate investments with Ben Kinney. Discover how Ben's entrepreneurial spirit led him from humble beginnings to owning a thriving property portfolio. Learn the key benefits of owning a home, how to create opportunities, and the importance of holding real estate for long-term wealth. This episode offers invaluable insights into leveraging real estate to secure financial independence and stability. Tune in to reshape your approach to investing and build a legacy. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network 00:00 Intrto 00:05 Finding Opportunities and Investing in Real Estate 02:30 The Financial Benefits and Strategies of Homeownership 05:39 From Cable Guy to Real Estate Investor 13:22 Building Wealth Through Real Estate Investment and Ownership 22:12 Creating Opportunities Through Homeownership and Wealth Building…

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Influence vs. Persuasion: The Secret Weapons of Success 32:27

for 6 weeks siden32:27

32:27

Join Ben Kinney, Bob Stewart, and Chad Hyams on the Win Make Give podcast as they explore the intricacies of influence and persuasion. Delve into the definitions and differences between these two concepts and discover how they relate to leadership and motivation. Learn about the three key ways to influence others—logical, emotional, and cooperative approaches—and gain insights into persuasion tactics that will enhance your skills in leadership, sales, and more. Unlock the secrets to effective communication and foster success in your personal and professional relationships. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

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Mastering the Role of CEO: Essential Leadership Insights 36:56

for 7 weeks siden36:56

36:56

Chad Hyams and Bob Stewart dive into the pivotal role of a CEO, exploring key responsibilities like vision casting, financial oversight, and team building. Drawing inspiration from insights shared by Kelly Bagla, they highlight leadership at various levels—from businesses to personal life. They discuss the essential functions of decision-making, innovation, and brand representation, while sharing real-life examples from their experiences. Whether you're managing a company or a household, this episode offers valuable perspectives on embodying the multifaceted role of a CEO in everyday situations. ---------- Connect with the hosts: • Ben Kinney: https://www.BenKinney.com/ • Bob Stewart: https://www.linkedin.com/in/activebob • Chad Hyams: https://ChadHyams.com/ • Book one of our co-hosts for your next event: https://WinMakeGive.com/speakers/ More ways to connect: • Join our Facebook group at www.facebook.com/groups/winmakegive • Sign up for our weekly newsletter: https://WinMakeGive.com/sign-up • Explore the Win Make Give Podcast Network: https://WinMakeGive.com/ Part of the Win Make Give Podcast Network…

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Unleashing Entrepreneurial Confidence and Branding with Kelly Bagla 41:09

for 7 weeks siden41:09