Episode 65: From Personal Assistant to CEO: Brittany Dolin's Journey to Revolutionizing Recruitment

The Private Chef Podcast - Serving the 1%

In this special holiday edition of the Private Chef Podcast, Brittany Dolin, co-founder of Pocketbook Agency shares her journey as a personal and executive assistant to high-profile families, which inspired her to create a recruiting firm specializing in the family office sector, The Pocketbook Agency. We delved into the nuances of giving notice in a private service role, emphasizing the importance of maintaining positive relationships and the potential impact on future employment.
Tune in to learn more about Brittany's experiences and insights in the private service world.
Listen to this brand new episode of The Private Chef Podcast on:
Apple - https://podcasts.apple.com/us/podcast/from-personal-assistant-to-ceo-brittany-dolins-journey/id1648363134?i=1000639713536
Spotify - https://open.spotify.com/episode/3f1m0S67wTOZmpRv7NdUWK
Youtube - https://www.youtube.com/@hanneshennche
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Connect with Brittany Dolin
LinkedIn - https://www.linkedin.com/in/brittany-dolin/
Website - https://www.pocketbookagency.com/
Time Stamp
[00:02:57] Transitioning to entrepreneurship
[00:05:31] Long-lasting client relationships
[00:07:41] Giving notice and maintaining relationships
[00:10:37] The importance of references
[00:15:04] Unique family dynamics and alignment
[00:17:41] The importance of giving back
[00:21:51] Personality tests in hiring
[00:26:00] Building great teams and caring
[00:31:02] Working with challenging families
[00:37:29] Challenging lifestyles of music artists
[00:49:47] Longevity in personal assistant roles
[00:53:18] Financial independence and job satisfaction
[00:56:58] Shifting from assistant to agency

Quotes
"We wanted to be different because that would define our successes."
"What matters is keeping that relationship and never burning bridges, because ultimately that person could be a reference for you for future jobs as well."
"References to me and any agency are the most important part of the process because references are the point where we find out how you performed in your past roles and if you're a great candidate for this new role."
"I love to hear when people have like 10 plus years with the family and they still feel excited to work there and about their relationship."
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