A Net Promoter Score that's ‘off the charts’, with Logan Naidu (CEO & Founder, Kernel Global) (S14E08)

The Impact Multiplier CEO

In this conversation, you’ll learn:
How Logan (and Richard) relate business and faith
How to 'wow' people and build a powerful network of 6000 people (it's simple, but not always easy)
The three big decisions everybody needs to address
How Logan has built a culture of excellence that resulted in a Net Promoter Score "so high its almost unbelievable" (according to the consultancy who measured it!)
How to invest in key outputs to create differentiation
Resources/sources mentioned:
The Impact Multiplier CEO Podcast(https://xquadrant.com/podcast/)
Kernel Global (https://www.kernel-global.com/)
Join Rivendell (https://xquadrant.com/rivendell/), our exponential programme for elite CEOs dedicated to transforming themselves, their businesses, and the world.
Ready for a big leap forward in your own leadership? Elevate your leadership forever with Richard's book "Making time for Strategy: How to be less busy and more successful". Buy your book here: https://xquadrant.com/time/
For full show notes, head to https://xquadrant.com/logan-naidu
Timestamps:
00:00 Intro
04:21 Embracing holistic identity and faith in workplace.
07:33 Christian values and their practical challenges.
13:30 Balancing faith and business in building networks.
18:01 Maintaining startup hunger in a growing business.
22:25 Client praises consultant for exceptional service and loyalty.
27:46 "Balancing casual and dialed-in interactions consistently."
32:35 Daily routines for self-improvement and productivity.
39:39 Desire for growth, serving shareholders and employees.
42:57 Focusing on faith, culture, and excellence.
44:29 Leave a review, and check out the show notes.