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Experiences of accessible tourism providers – Dreamworld case study
Manage episode 376053093 series 3508310
Indhold leveret af Queensland Government - Department of Tourism, Innovation and Sport and Queensland Government - Department of Tourism. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Queensland Government - Department of Tourism, Innovation and Sport and Queensland Government - Department of Tourism eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
The Igniting Accessible Experiences podcast series, produced in partnership with Get Skilled Access, helps Queensland tourism operators make their services more accessible and inclusive.
“Consultation is really the key… and changes don’t need to cost the earth.”
In this episode, co-hosts Ben Pettingill and Bridie McKim are joined by Chantel MacLachlan, the head of operations at Dreamworld on the Gold Coast to learn from her experiences.
The team discusses the importance of consultation and feedback, the benefits of investing in inclusion, and how Dreamworld has implemented inclusive offerings, messaging, and staff training.
Tune in to more episodes as Ben and Bridie chat with people with disability and tourism operators to uncover learnings from both perspectives on experiencing and providing accessible tourism.
For more information, visit our website.
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