S13 Ep10: LUCY SHEPHERD ON HER NEW DOCUMENTARY AND THE ADDICTIVE ELEMENT OF EXPLORING

Monday Mile with Aimee Fuller

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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

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For the final episode in this series of the @Monday_mile_series, I’m linking up with a lady who is hardcore, from expedition to exploration, she has taken adventure to a whole new level… it’s @lucysheps

From the mountains, to the arctic, to the jungle, Lucy has quite literally done it all. We chat about her incredible adventures, why she does what she does and some of the amazing things she’s seen along the way.

We discuss her new @channel4 documentary series, ‘Secret Amazon: Into the Wild’ which sees Lucy and an indigenous team embark on an unprecedented Amazon expedition. The series tries to highlight the destruction of our planet due to global warming. Lucy and I chat about her passion for creating change, insisting that we need to do something NOW, in order to save the planet.

We also chat about the ‘addictive’ element of exploring and Lucy opens up about how vulnerable you have to be with your team mates and yourself, but also that it shows you just how strong you can be when pushed to your limit.

It was great chatting to Lucy this week, an incredibly strong woman with an even stronger mission…

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#Sports #Fitness #Mental Health #Outdoor #Audioboom #Monday Mile With Aimee Fuller

Monday Mile with Aimee Fuller