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Episode 258: Real-Time Tracking and Strategic Mindset for Law Firms
Manage episode 423018777 series 2914144
Indhold leveret af Molly McGrath. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Molly McGrath eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
In this episode, Molly dives deep into the importance of tracking client and market data in real-time for law firms. She shares how daily stand-up meetings and digital tools like Loom can provide meaningful insights into the sales and intake process, especially for firms with virtual teams or outsourced agencies.
Key Takeaways:
Embrace Real-Time Data: Utilize daily stand-up meetings and digital tools to gather and analyze current client feedback and make necessary adjustments.
Importance of Client Words: Focus on capturing and responding to the exact words of clients to refine marketing strategies and improve service delivery.
Marketing Adjustments: Be ready to alter marketing automations, Facebook ads, and workshop content based on real-time data and client personas.
Track and Measure Effectively: Keep diligent records of follow-up calls, client interactions, and their outcomes to better understand and optimize the sales process.
Leadership and Empowerment: Empower your team with the right data and ensure they know how to act on it to improve overall firm performance.
Quote for the Show: "Be deeply curious about every single word and make immediate changes in every step of the process." - Molly McGrath
Links
Website: https://hiringandempowering.com/
LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/
Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/
Get Fix My Boss Book: https://amzn.to/3PCeEhk
Ways to Tune In:
Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N
Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599
Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH
Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw
Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions
YouTube - https://youtu.be/RFskfcZIiUs
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