Bedste Molly McGrath-podcasts (2024)

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Episode 274: Delegate, Train, and Grow Your Law Firm 6:45

4h ago6:45

6:45

In this episode, Molly addresses a common pain point for attorneys: how to move away from micromanaging and step into effective leadership to grow their law firms. She emphasizes the importance of hiring the right people, particularly a community outreach coordinator, to take over business development tasks that can free up the attorney to focus on…

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Episode 273: What’s the Big Deal About Law Firm Intake? 13:40

7d ago13:40

13:40

In this episode, Molly delves into the critical role of law firm intake processes. She sheds light on why intake isn't just about answering the phone but rather a pivotal step in building client trust and long-term relationships. Molly emphasized that an effective intake coordinator can significantly enhance a law firm's client conversion rates and…

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Episode 272: One Bad Apple Will Ruin It for Everyone 18:57

14d ago18:57

18:57

In this episode, Molly delves into the "bad apple syndrome" and how one toxic team member can sabotage a law firm's culture, productivity, and profitability. She provides insights on recognizing and addressing this negativity, emphasizing the importance of emotional intelligence and clear accountability. Offering practical advice on having tough co…

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Episode 271: How Proactive Conversations Can Save Your Law Firm 10:48

21d ago10:48

10:48

In this episode, Molly dives into the challenges law firm leaders face with conflict and accountability. She explores essential strategies for proactive conversations to prevent conflicts and emphasizes the significance of proper role alignment within teams. Molly discusses the importance of structured meetings, KPI tracking, and honest conversatio…

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Episode 270: How to Run an Effective Marketing Meeting 24:17

28d ago24:17

24:17

In this episode, Molly specifically targets how many law firms fall short in their marketing efforts due to a lack of structure and leadership in their weekly marketing meetings. By emphasizing the importance of a clear, concise agenda and the involvement of all team members—not just the attorney—Molly outlines how to transform these meetings into …

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Episode 269: 5 Steps to Build an Accountable, Profitable Team 11:45

1M ago11:45

11:45

In this episode, Molly delves deep into the intricacies of building a high-performing and profitable law firm team. From effective communication to strategic problem-solving, Molly breaks down the 5 core components of a successful team, providing a roadmap for law firms to elevate their operational success. Key Takeaways: Effective Communication: O…

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Episode 268: Are You THIS Law Firm? 21:45

1M ago21:45

21:45

In this episode, Molly dives deep into the transformative power of building a people-centric workplace. She emphasizes that to create a successful and sustainable law firm, leaders must shift their mindset from being revenue-driven to people-driven. Molly also highlights how a focus on employee development, clear core values, and unwavering mission…

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Episode 267: Your Non-Attorney Salesperson 13:18

2M ago13:18

13:18

In this episode, Molly delves into the transformative shift within law firms, emphasizing the importance of replacing attorneys in initial consultations with non-attorney salesperson. By not shying away from terms like "sales," "close," and "conversion," she provides a comprehensive guide on how to structure these crucial meetings to avoid giving a…

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Episode 266: The Ultimate Guide to Law Firm KPIs and Team Collaboration 9:14

2M ago9:14

9:14

In this episode, Molly underscores the importance of tightly-knit operations, strong foundational systems, and data-driven decision-making. She emphasizes the transformative power of CRM software and KPI tracking, highlighting how these tools can foster a more collaborative, solution-oriented workplace. She also discusses the pivotal role frontline…

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Episode 265: Strategies to Combat Confusion in the Workplace 17:20

2M ago17:20

17:20

In this episode, Molly discusses the pervasive problem of workplace confusion and its root causes, such as unclear goals, insufficient training, and overwhelming workloads. She underscores the importance of fostering open communication and creating a safe space for team members to seek clarification. She offers a structured approach to addressing t…

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Episode 264: Breaking the 90-Day Burnout Cycle in Law Firms 13:25

2M ago13:25

13:25

In this episode, Molly delves into the common pitfalls that lead to the "90-day freakout" and offers actionable solutions for preventing this spiral of overwhelm and burnout. She discusses the critical components of effective law firm administration, such as the importance of maintaining regular strategic meetings, fostering employee engagement, an…

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Episode 263: Revolutionizing Client Onboarding: Why Your Scripts Suck and How to Fix Them 17:09

3M ago17:09

17:09

In this episode, Molly delves into the common pitfalls law firms face with sterile and impersonal client communications and offers dynamic solutions to create a more engaging and effective client onboarding process. She emphasizes the importance of moving away from clinical terminology like "intake" to more client-friendly roles, focusing on empath…

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Episode 262: Shiny Object Syndrome: The Hidden Productivity Killer 14:49

3M ago14:49

14:49

Join us in this week's episode where Molly dives deep into the fundamental challenges faced by law firms today, focusing on how shiny object distractions can cripple productivity and stall growth. Molly offers actionable strategies to build a strong foundation that promotes long-term success and scalability. Key Takeaways: Identifying Distractions:…

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Episode 261: Creating Team Cohesion: Clear Communication Strategies 12:52

3M ago12:52

12:52

In this episode, Molly delves into the concept of being the "glue" in a law firm, emphasizing the essential role of administrative leadership in creating a cohesive and efficient team. She addresses common struggles law firm owners face, such as micromanagement and trust issues, while offering actionable steps to cultivate a supportive and high-per…

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Episode 260: Struggling to Find Top Talent? Hire Globally and Build a Competitive Team 18:27

3M ago18:27

18:27

In this episode, Molly dives deep into the strategic advantages of hiring overseas legal professionals, helping you find top talent and build a high-performing team. She explains the benefits of embracing international talent, stressing the importance of white-glove client service, efficiency, and innovative thinking in today's competitive legal la…

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Episode 259: The 6 Pillars of Becoming a Happy Rainmaker 46:19

4M ago46:19

46:19

In this episode, Molly is joined by Jennifer Gillman, Founder and President of Gillman Strategic Group. They dive deep into the often overlooked topic of mental health and happiness among legal professionals, unveiling Jennifer's "6 Pillars of Becoming a Happy Rainmaker." This conversation is a beacon for lawyers feeling the weight of their demandi…

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Episode 258: Real-Time Tracking and Strategic Mindset for Law Firms 16:40

4M ago16:40

16:40

In this episode, Molly dives deep into the importance of tracking client and market data in real-time for law firms. She shares how daily stand-up meetings and digital tools like Loom can provide meaningful insights into the sales and intake process, especially for firms with virtual teams or outsourced agencies. Key Takeaways: Embrace Real-Time Da…

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Episode 257: Revamping Time Off Requests: A Call for Better Communication in Law Firms 28:00

4M ago28:00

28:00

In this episode, Molly tackles the common yet critical issue of managing time-off requests within law firms. She addresses the frustrations of micromanaging and the challenges faced by both law firm owners and employees when handling time off, especially in an environment filled with personal commitments and unavoidable emergencies. She also emphas…

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Episode 256: Breaking Down the Fear: Why People Become the Wall of No 23:00

4M ago23:00

23:00

In this episode, Molly delves into the common issue of resistance to change within law firms, a challenge familiar to many attorneys and their teams. Molly addresses the underlying fears that often lead to people becoming the "wall of no" and provides actionable steps to create a positive shift in mindset and behavior. Key Takeaways: Resistance to …

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Episode 255: 4 Steps to Claim More Calm & Peace Without Putting Yourself Last 57:50

5M ago57:50

57:50

In this episode, our guest Shari Biery, National Board Health & Wellness Coach, Alive With Purpose Health & Life Coaching, LLC, introduces insightful strategies to claim more calm and peace without putting oneself last. She starts by identifying exhaustion triggers and recognizing the physical and emotional symptoms of chronic stress. Shari also em…

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Episode 254: The Business of Law is Rapidly Changing 34:05

5M ago34:05

34:05

In this episode, Molly is joined by Josh Sanford, Attorney & Managing Member, Sanford Law Firm. They delve into the evolving terrain of the legal business, towards the transformation in legal marketing and client relationships, emphasizing the significance of technology, social media, and specialist networking for the modern attorney. Josh shares h…

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Episode 253: Firing People is Part of Growing and Running a Business 12:14

5M ago12:14

12:14

In this episode, Molly provides valuable insights into the inevitable aspects of managing a team, such as the need sometimes to make difficult staffing changes, and how to evolve a business into a structured and systematic entity. She explains the need for alignment with the company's vision and goals, urging business owners to remain steadfast in …

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Episode 252: An Employee Challenge to Law Firm Leadership 10:49

6M ago10:49

10:49

In this episode, Molly tackles the pervasive and potentially harmful belief that employees will never care as much about your business as you do. She challenges those in law firm leadership, to reconsider this notion and cultivate a culture of trust and empowerment in their teams. Key Takeaways: Empowering Belief: Employees can and do care about yo…

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Episode 251: Unlocking Entrepreneurial Freedom: Redefining Growth for Law Firms 8:05

6M ago8:05

8:05

In this episode, Molly takes a deep dive into the concept of growth in a law firm setting beyond the traditional financial perspective. She starts the conversation on growth, redefining what growth means on a personal, departmental, and practice area level. She stresses the importance of aligning growth with not just financial gains but also with i…

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Episode 250: Solve Your Law Firm Revenue Problems in 1.5 Days 7:58

6M ago7:58

7:58

In this episode, Molly addresses the challenges faced by estate planning and elder law attorneys. She emphasizes the importance of having a systematic follow-up process, closing the room effectively, and implementing an annual maintenance program. Key Takeaways: A "non-attorney salesperson" has a critical role to alleviate the attorney's workload a…

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Episode 249: Educating Clients: Widowhood, Wisdom and Wealth 29:22

6M ago29:22

29:22

In this episode, Molly is joined by Donna Kendrick, a financial services expert with a special passion for assisting widows in managing their financial lives during and after the life-altering loss of a spouse. The discussion delves into Donna's personal journey from widowhood to financial advisor, her published book for navigating the complexities…

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Episode 248: Dollars and Sense: Exploring the Vital Role of Billing Clerks in Law Firms 36:32

7M ago36:32

36:32

In this episode, Molly is joined by Randa Prendergast, Attorney Whisperer®️ and a pioneer in the realm of legal software and independent contractor staffing. Randa's innovative approach to law firm efficiency provides listeners with a vivid exploration of optimizing legal practices through strategic staffing and process improvements. She shares her…

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Episode 247: Why Client Subscriptions Work 9:44

7M ago9:44

9:44

In this episode, Molly unveils the imperative of establishing a client care subscription model in the personal service industry. With her experience and passion, she provides a roadmap on how to build and sell VIP programs that transform one-time clients into lifelong patrons of your law firm. Key Takeaways: Client care subscription models can turn…

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Episode 246: How to Guarantee Qualified Consults and Close More Deals 14:01

7M ago14:01

14:01

In this episode, Molly dives deep into the frustrations that professionals in the legal field experience when dealing with unqualified consultations and the inefficiencies that arise from them. She advocates for the strategic use of educational workshops and webinars to pre-qualify clients, ensuring that by the time a consultation occurs, the poten…

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Episode 245: The Role of Self-Awareness in Effective Leadership 1:00:34

7M ago1:00:34

1:00:34

In this episode, Molly sits down with Janine Zappini to uncover the keys to creating work-life alignment. From discussing the roles of self-awareness in effective leadership to incorporating practical tools for time management, this conversation outlines steps to optimize daily schedules and prioritize effectively, advocating for planning that incl…

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Episode 244: The Legal Overseas Staffing Paradigm with the Founder of OnlineJobs.PH 49:09

7M ago49:09

49:09

In this episode, Molly sits down with John Jonas, the founder of Onlinejobs.ph, to discuss the transformative impact that hiring Filipino workers can have on businesses, especially law firms. The conversation highlights the transformation of the legal and professional landscape, driven by the pandemic's push for remote work and tech-driven solution…

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Episode 243: Building Your $100k a Month Estate and Elder Law Firm 27:58

8M ago27:58

27:58

In this episode, Molly and Jim Blake, Founder and CEO of Bambiz, a marketing expert for estate planning and elder law firms, discuss how to build a $ 100k-a-month estate and elder law firm. They share their proven strategies for hiring the right people, implementing effective marketing techniques, and creating a streamlined process to convert leads…

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Episode 242: The Law Firm Financial Flywheel 48:42

8M ago48:42

48:42

In this episode, Molly McGrath is joined by Chelsea Williams, a CFO and financial expert, to discuss the law firm financial flywheel. They emphasize the importance of understanding and managing your law firm's finances, and how it can lead to better decision-making and business growth. Chelsea explains the three pillars of the financial flywheel: t…

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Episode 241: Stop Buying Process Manuals 17:47

8M ago17:47

17:47

In this episode, Molly McGrath dives deep into the realm of law firm management, focusing on the challenges associated with implementing systems and processes. She highlights the common frustration law firms face after investing heavily in process manuals and systems that fail to deliver the anticipated results and how this often leads to issues su…

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Episode 240: Does Size Matter? 13:40

8M ago13:40

13:40

In this episode, Molly challenges the common perceptions that law firms and professionals have about being 'small' or 'big' and what these terms really signify to their growth and potential. She emphasizes that it's not just about numbers, it's about mindset, strategic planning, and growth irrespective of size. Key Takeaways: Size is a relative and…

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Episode 239: Fix Your Intake 18:38

9M ago18:38

18:38

In this episode, Molly dives deep into the intricacies of law firm intake systems, debunking common myths and confronting the inefficiencies rampant in the industry. She dissects show rates, conversion tracking, and the proper categorization of leads and clients, emphasizing that knowledge coupled with action is the true catalyst for power. The key…

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Episode 238: Why Can't My Employees Just Do Their Job 15:43

9M ago15:43

15:43

In this episode, Molly addresses the common frustration of employees and employers who feel like they can't get their work done. She emphasizes the importance of clear communication, proper training, and defining roles and goals. Molly encourages both employees and employers to come together and have an open conversation to identify the reasons beh…

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Episode 237: Do You Even Understand Your KPIs 13:55

9M ago13:55

13:55

In this episode, Molly emphasizes the importance of clear goals and metrics in order to achieve success in a law firm. While many firms have a vision for revenue and entrepreneurial freedom, the metrics can often be unclear and fuzzy. Molly explains that having clear metrics at every step of the process is crucial for consistent growth and success.…

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Episode 236: How to Hold Hard Bargains with Your Attorneys 16:50

9M ago16:50

16:50

In this episode, Molly McGrath discusses the importance of holding hard bargains with attorneys and how to set boundaries in the workplace. She emphasizes that team members should not accept behavior that goes against agreed-upon rules and processes. Molly also highlights the need for open communication and accountability between attorneys and thei…

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Episode 235: Simplifying Organizational Charts and Job Descriptions for Efficiency 11:21

10M ago11:21

11:21

In this episode, Molly discusses the importance of simplifying organizational charts, job descriptions, and tasks within a law firm or business. She emphasizes the need to focus on job roles rather than individual people and to view tasks as part of the job description in motion. Molly also addresses the constantly changing job descriptions and pro…

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Episode 234: STOP Complicating the Onboarding Process 13:02

10M ago13:02

13:02

In this episode, Molly discusses the easiest onboarding plan for new employees. She challenges the common belief that onboarding takes six months and suggests that it can be done in just 30 days. Molly emphasizes the importance of understanding how each employee best learns and tailoring the training accordingly. Key Takeaways: Onboarding can be do…

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Episode 233: Core Values and Culture are NOT the Same 20:45

10M ago20:45

20:45

In this episode, Molly discusses the importance of law firm culture and how it impacts employee satisfaction and retention. She emphasizes the difference between core values and culture, and shares examples of how law firms can improve their culture. Key Takeaways: Law firm culture is a way of life for a group of people, including their behaviors, …

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Episode 232: The Danger of Accepting Mediocre Work in Law Firms 16:04

10M ago16:04

16:04

In this episode, Molly discusses the danger of accepting mediocre work in law firms. She emphasizes the importance of continuously striving for growth and improvement, even when things are going well. She encourages law firm owners to get curious, ask the right questions, and analyze key metrics to ensure long-term success and scalability. Key Take…

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Episode 231: Navigating Conflict in Law Firms: Finding the Right Seat 10:48

11M ago10:48

10:48

In this episode, Molly discusses the issue of conflict in law firms and the importance of addressing it in real-time. She challenges the notion that conflict is inherently negative and suggests that it only arises when conversations are avoided. She also raises the question of whether individuals are in the right role within their firms and encoura…

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Episode 230: You're Not Fooling Anyone 16:23

11M ago16:23

16:23

In this episode, Molly addresses the issue of attorneys avoiding administrative tasks and hiding from their team members. She provides practical strategies for team members to approach their attorneys and offer assistance in completing tasks. Molly also encourages attorneys to be open to feedback and create a culture where team members feel comfort…

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Episode 229: Are Your PNCs Not Responding? 19:27

11M ago19:27

19:27

In this episode, Molly discusses the challenges law firms face when prospects are unresponsive and shares strategies to improve follow-up and conversion rates. She emphasizes the importance of clear communication and understanding the different stages of the client's journey. Molly also highlights the need for a well-defined intake process and offe…

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Episode 228: What If The Miracle You Need Is Just You Getting Out of Your Own Way 17:39

11M ago17:39

17:39

Molly McGrath emphasizes the importance of effective communication and empowerment within law firms. She highlights the need for attorneys to trust their team members and allow them to take on leadership roles in running the firm. She also encourages team members to have courageous conversations with their attorneys and express their needs and conc…

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Episode 227: When your New Employee says, "I Know Everyone here is Stressed" 20:15

12M ago20:15

20:15

Molly discusses the importance of addressing stress and overwhelm in law firms. She shares a story about a new hire who constantly mentioned that everyone was stressed, which led her to uncover various breakdowns in the firm's processes. Molly emphasizes the need to pay attention to the language used in the workplace and to give new employees the t…

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Episode 226: Unconscious Habits: How to Stop Getting in Your Own Way 13:15

12M ago13:15

13:15

In this episode, Molly McGrath discusses the three reasons why law firms struggle to attract and retain top talent. She emphasizes the importance of showing up attractively as a law firm. Molly also highlights the need for law firms to be willing to invest in top talent. Just as one would pay a premium for a luxury car, law firms must be prepared t…

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Episode 225: Understanding Reels, Shorts and Tiktoks 27:07

12M ago27:07

27:07

In this episode, Molly McGrath interviews Stephen Andrews, Founder - CEO of Spotted Dog Digital, about the importance of video content and how to leverage platforms by using Reels and YouTube shorts. Stephen emphasizes the need to get started and not worry about creating perfect videos from the beginning. Stephen also discusses the significance of …

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Molly McGrath Podcasts

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