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From Busboy to President: George Kalogridis Shares His Disney Journey and Secrets to Exceptional Guest Experience
Manage episode 430356491 series 2930439
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Disney is known for some of best guest experiences in the world, and today we learn some of the magic formula as we chat with George Kalogridis, who shares his remarkable 50-year journey in Disney.
As a busboy who later became President of Walt Disney World, George gives fantastic insights on how to make guests happy.
Thanks, George!
Kapitler
1. Career Growth and Decision Making (00:00:00)
2. Guest Experience and Recovery Tactics (00:08:33)
3. Customer Service Excellence and Cultural Appreciation (00:19:19)
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