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Curated Questions: Conversations Celebrating the Power of Questions!
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Episode Notes [03:47] Seth's Early Understanding of Questions [04:33] The Power of Questions [05:25] Building Relationships Through Questions [06:41] This is Strategy: Focus on Questions [10:21] Gamifying Questions [11:34] Conversations as Infinite Games [15:32] Creating Tension with Questions [20:46] Effective Questioning Techniques [23:21] Empathy and Engagement [34:33] Strategy and Culture [35:22] Microsoft's Transformation [36:00] Global Perspectives on Questions [39:39] Caring in a Challenging World Resources Mentioned The Dip by Seth Godin Linchpin by Seth Godin Purple Cow by Seth Godin Tribes by Seth Godin This Is Marketing by Seth Godin The Carbon Almanac This is Strategy by Seth Godin Seth's Blog What Does it Sound Like When You Change Your Mind? by Seth Godin Value Creation Masterclass by Seth Godin on Udemy The Strategy Deck by Seth Godin Taylor Swift Jimmy Smith Jimmy Smith Curated Questions Episode Supercuts Priya Parker Techstars Satya Nadella Microsoft Steve Ballmer Acumen Jerry Colonna Unleashing the Idea Virus by Seth Godin Tim Ferriss podcast with Seth Godin Seth Godin website Beauty Pill Producer Ben Ford Questions Asked When did you first understand the power of questions? What do you do to get under the layer to really get down to those lower levels? Is it just follow-up questions, mindset, worldview, and how that works for you? How'd you get this job anyway? What are things like around here? What did your boss do before they were your boss? Wow did you end up with this job? Why are questions such a big part of This is Strategy? If you had to charge ten times as much as you charge now, what would you do differently? If it had to be free, what would you do differently? Who's it for, and what's it for? What is the change we seek to make? How did you choose the questions for The Strategy Deck? How big is our circle of us? How many people do I care about? Is the change we're making contagious? Are there other ways to gamify the use of questions? Any other thoughts on how questions might be gamified? How do we play games with other people where we're aware of what it would be for them to win and for us to win? What is it that you're challenged by? What is it that you want to share? What is it that you're afraid of? If there isn't a change, then why are we wasting our time? Can you define tension? What kind of haircut do you want? How long has it been since your last haircut? How might one think about intentionally creating that question? What factors should someone think about as they use questions to create tension? How was school today? What is the kind of interaction I'm hoping for over time? How do I ask a different sort of question that over time will be answered with how was school today? Were there any easy questions on your math homework? Did anything good happen at school today? What tension am I here to create? What wrong questions continue to be asked? What temperature is it outside? When the person you could have been meets the person you are becoming, is it going to be a cause for celebration or heartbreak? What are the questions we're going to ask each other? What was life like at the dinner table when you were growing up? What are we really trying to accomplish? How do you have this cogent two sentence explanation of what you do? How many clicks can we get per visit? What would happen if there was a webpage that was designed to get you to leave? What were the questions that were being asked by people in authority at Yahoo in 1999? How did the stock do today? Is anything broken? What can you do today that will make the stock go up tomorrow? What are risks worth taking? What are we doing that might not work but that supports our mission? What was the last thing you did that didn't work, and what did we learn from it? What have we done to so delight our core customers that they're telling other people? How has your international circle informed your life of questions? What do I believe that other people don't believe? What do I see that other people don't see? What do I take for granted that other people don't take for granted? What would blank do? What would Bob do? What would Jill do? What would Susan do? What happened to them? What system are they in that made them decide that that was the right thing to do? And then how do we change the system? How given the state of the world, do you manage to continue to care as much as you do? Do you walk to school or take your lunch? If you all can only care if things are going well, then what does that mean about caring? Should I have spent the last 50 years curled up in a ball? How do we go to the foundation and create community action?…
Until It's Fixed
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Indhold leveret af Optum. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Optum eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Health care in the United States is complex, hard to navigate and doesn’t always work the way it should. The good news: So much has changed over the last few years. Leaders inside and outside of the health industry are rethinking how to deliver care and support to meet all people where they’re at. When it comes to your health, everything is connected. So, taking better care of it needs to go beyond the physical to include mental, emotional, social and spiritual health. And to look at the full picture, health care needs to give more consideration to where you are born, live, learn and work, too. In Season 3 of “Until It’s Fixed,” we’ll talk with thought leaders and advocates working to solve the health industry’s biggest challenges — as well as personal stories from people who live with these issues every day. We’ll have deep conversations about opportunities to make the current system work better for everyone, including talking more openly about the role that gender, sexual orientation, race, income and other areas of your life play in accessing and receiving health care. This is where change starts. Join us on the inspiring journey to create a healthier world — and make health care simpler and more effective for everyone.
…
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55 episoder
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Manage series 2790528
Indhold leveret af Optum. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Optum eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Health care in the United States is complex, hard to navigate and doesn’t always work the way it should. The good news: So much has changed over the last few years. Leaders inside and outside of the health industry are rethinking how to deliver care and support to meet all people where they’re at. When it comes to your health, everything is connected. So, taking better care of it needs to go beyond the physical to include mental, emotional, social and spiritual health. And to look at the full picture, health care needs to give more consideration to where you are born, live, learn and work, too. In Season 3 of “Until It’s Fixed,” we’ll talk with thought leaders and advocates working to solve the health industry’s biggest challenges — as well as personal stories from people who live with these issues every day. We’ll have deep conversations about opportunities to make the current system work better for everyone, including talking more openly about the role that gender, sexual orientation, race, income and other areas of your life play in accessing and receiving health care. This is where change starts. Join us on the inspiring journey to create a healthier world — and make health care simpler and more effective for everyone.
…
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55 episoder
Alle episoder
×EPISODE SUMMARY: We’re at the end of Season 3, and we’ve covered a lot of new ground on what’s being done to make health care work better for everyone. Hosts Callie Chamberlain and Dr. Kenny Poole share their favorite moments and reflect on the biggest takeaways from conversations with over 30 guests this year. HIGHLIGHTS: [03:52] Callie and Dr. Poole discuss their biggest takeaways from the season [07:30] The hosts recap great pieces of advice from our guests as well as share their own perspective and words they live by RESOURCES: Until It’s Fixed: A Health Care Podcast – Season 3 | Optum The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
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1 One Thing Today: Your Health & Having Kids 11:50
11:50
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EPISODE SUMMARY: Fertility is something you may not think about until you’re ready to have children. But, like all areas of your health, issues that impact your fertility may start years before that time arrives. Dr. Lisa Saul from UnitedHealthcare joins us to explain why thinking about your reproductive health now can make a difference later as well as what steps you can take today. HIGHLIGHT: [1:15] Dr. Lisa Saul shares what’s being done to improve education around fertility and health support. RESOURCES: How to protect and maximize your fertility (optum.com) GUEST: Dr. Lisa Saul , MD, MBA, National Medical Director – Maternal Health, UnitedHealthcare For more on fertility, check out the full episode with guests Gabriela Marmolejos from Advisory Board and Nikki Battiste, CBS National News correspondent. The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: When it comes to your health, fertility isn’t always something that’s discussed. If you’re trying to get pregnant now, or may consider having children in the future, it’s helpful to understand your reproductive health. Or, someone in your life may be thinking about their fertility and looking for support. Join us as we talk with Gabriela Marmolejos, a senior research analyst at Advisory Board who specializes in maternal health, and Nikki Battiste, a CBS News correspondent, who shares her personal fertility story. HIGHLIGHTS: [03:00] Gabriela Marmolejos discusses what can affect fertility. [06:35] Nikki Battiste talks about how to support someone who is struggling on their fertility journey. RESOURCES: How to protect and maximize your fertility (optum.com) GUESTS: Gabriela Marmolejos , Senior Research Analyst, Advisory Board Nikki Battiste , CBS National News Correspondent The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: When it comes to any relationship, it takes two people to make it work. And, a doctor-patient relationship is no different – both people have a role to play in communicating, which helps build trust. This week, we look at how you can create or improve a relationship with your doctor by talking with guests from both sides: Dr. Maria Hale, a patient experience expert at Optum, and Omase Lassey, a patient and health advocate. RESOURCES: What makes a good doctor? 7 signs you have a great one | Optum GUESTS: Dr. Maria Hale , Chief Patient Experience Officer, Optum Tri-State Omase Lassey, patient and health advocate For more on finding the right doctor for you, check out the full episode with guest Dr. Soo Rhee from Healthgrades. The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: Many studies show having a strong relationship with your doctor really matters. People who like their doctor report fewer health issues and a higher quality of life compared to those who don’t. That’s because the more comfortable you are with your doctor, the more likely you may be to follow their advice – or go to them when you’re struggling. We talk with Dr. Soo Rhee from Healthgrades (part of RVO Health,) the #1 platform for finding a doctor and a leader in health care transparency, about how to not just find a doctor but the right doctor for you. HIGHLIGHT: [04:48] Dr. Soo Rhee talks about how Healthgrades helps patients to make empowered and informed decisions. RESOURCES: Healthgrades What makes a good doctor? 7 signs you have a great one | Optum How different mental health professionals help you heal I Optum GUESTS: Dr. Soo Rhee , VP Medical Science, Quality Solutions, Healthgrades The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
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1 One Thing Today: Understanding Medical Expense Accounts 9:30
9:30
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EPISODE SUMMARY: A side of your health and well-being that may be top-of-mind is health costs and how to save for or manage them. Health insurance can play a part, but there are other financial tools that could be available to you. Author, podcast host and financial influencer Michela Allocca from “Break Your Budget” joins the conversation to break down a common, yet often underutilized, benefit for managing health costs—medical expense accounts. While you may be familiar with HSAs and FSAs, a recent survey* found roughly one-third of Americans who were eligible for an HSA did not have one. And, of those who did, roughly half had not contributed in the last year. We’ll talk about how these accounts can help you—and your loved ones—save money on health care costs. *Journal of the American Medical Association (JAMA) GUEST: Michela Allocca , founder of online personal finance platform “Break Your Budget,” author, entrepreneur, and financial analyst RESOURCES: Medical Expense Eligibility Tool Health savings accounts (HSAs) (optumbank.com) What are medical expense accounts? | Optum 11 Surprising Things You Can Buy With HSA or FSA Dollars | Optum Home (breakyourbudget.com) The views, opinions, endorsements, and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: Habit tracking, like writing down what you’re eating/drinking, can help keep you honest when working towards a health goal. When it comes to getting more movement into your day, using a wearable fitness tracker or your phone can help. Some experts recommend aiming for 10,000 steps a day to get maximum health benefits but others say just getting up and getting moving is really the most important thing – no matter the number. National board-certified health and wellness coach Corin Groustra joins us to talk about ways to sneak more activity into your day. GUEST: Corin Groustra , national board-certified health and wellness coach RESOURCES: How to get physical activity into your day (optum.com) Walking for weight loss (optum.com) Step Up for Summer - Explore routes in a city near you. (uhcstepup.com) For more on how wellness and reward programs are supporting healthy habits, check out the full episode. The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: What motivates you to stay healthy? It’s different for everyone, but some people find participating in health and wellness rewards programs through their employer or health insurance company really pays off. If you adopt simple habits like tracking your steps or getting an annual physical, you may have opportunities to earn dollars, which you can use in a variety of ways. Samantha Baker from UnitedHealthcare joins us to talk about how health and wellness rewards programs are changing to better fit your life and Jodi Baldel, a participant, talks about how getting involved in a wellness program helped her reach personal goals. HIGHLIGHTS: [03:46] Samantha Baker discusses the unique ways wellness program participants can earn rewards. [16:32] Jodi Baldel talks about how participating in a wellness program helped her get ahead of her health and fitness goals. RESOURCES: UnitedHealthcare Introduces New Rewards Program With a Modern Approach to Well-Being - UnitedHealth Group UHC Rewards Wellness and rewards programs for members | UnitedHealthcare (uhc.com) Workplace Wellness and Fitness - Optum GUESTS: Samantha Baker , Chief Consumer Officer for UnitedHealthcare’s commercial business Jodi Baldel , health and wellness rewards program participant The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: Having health care that meets you where you’re at is always important. But when you’re not feeling well or have a medical emergency, knowing where to get care can be critical for your health – and also helpful for your wallet. During a crisis, you’re more likely to pick the first place you see – which may not be the best option. We’ll break down primary care, nurse lines, telehealth, urgent care and emergency rooms so you can find the right fit for health situations ranging from small to serious. RESOURCES: UHC: Where to go for medical care UHC: Quick comparison chart For more on the experience of finding health care when it comes to retail health clinics and rural communities, check out the full episode . The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: Over the last few years, retail health clinics have grown by over 20%* – opening in stores you visit for everything from groceries to home goods. Dr. David Carmouche from Walmart Health joins us to discuss the growth of retail health as well as how it fits into people’s daily lives. And, as the health industry expands to better meet you where you’re at, we talk with Beth O’Connor, host of The Rural Health Voice podcast and past president of the National Rural Health Association, about the unique challenges rural Americans face getting the care they need. *Forrester research HIGHLIGHTS: [04:14] David Carmouche discusses the latest trends in retail health and how it’s meeting people where they’re at. [15:35] Beth O’Connor talks about unique ways to solve rural health challenges. RESOURCES: Home - NRHA (ruralhealth.us) Rural Healthcare (walmart.com) Walmart and UnitedHealth Group Collaborate To Deliver Access to High-Quality, Affordable Health Care GUESTS: Dr. David Carmouche, Senior Vice President of Omnichannel Care Offerings at Walmart Beth O’Connor, Executive Director of the Virginia Rural Health Association (2022 National Rural Health Association president) and host of The Rural Health Voice podcast The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
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1 One Thing Today: Bank On Your Community 6:17
6:17
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EPISODE SUMMARY: More than two-thirds of Americans face at least one social challenge that affects their health — like transportation, housing or food concerns.* If you are struggling to get enough food for an active, healthy life, you’re not alone: 1 in 8 people in the U.S. experience food insecurity.** If health care workers observe or learn about food insecurity during an in-home visit, they’ll refer people to community organizations for support. These are usually local nonprofits who rely on donations of time, items and dollars to keep their doors open. We’ll talk about how to find a food bank, pantry or shelf in your area for yourself or a loved one – and one way to give back if you can. *Social Needs in America survey **Feeding America & USDA, 2021 RESOURCES: Looking for support? You’re not alone. There are many programs and services that help people find food in their communities- here are three to start: United Healthcare: Your Connection to Community Resources Food, medical care, housing, transportation and more- search by zip code Feeding America: Find your local food bank Apply for national food programs like SNAP and WIC and connect with your local food bank United Way 211: Finding Food Call 211 if you need help getting food immediately or connect with local programs including meal delivery For more on home- and community-based care, check out the full episode . The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: From clothes and groceries to movies and family dinners, it’s often expected to have both convenience and choice when getting services or products for yourself or a loved one. So, what about caring for your health? Kristy Duffey from Optum Home & Community Care and Kim DeMasie, a nurse practitioner and nonprofit founder, join our latest episode to talk about the demand for health care outside of a doctor’s office or hospital and the growing options for getting the right care at the right time from the comfort of your home. HIGHLIGHTS: [5:50] Kim DeMasie talks about how her work as a HouseCalls nurse and passion for volunteering come together in her community food pantry. [16:42] Kristy Duffey talks about how home and community care are helping people get the care they want, where they want it. RESOURCES: Housecalls: In-Home Clinical Assessment Program | Optum HouseCalls Infographic Newsroom - Indiana Nurse Practitioner Goes the Extra Mile Providing Home Visits (uhc.com) GUESTS: Kim DeMasie , Clinical Team Manager and Nurse Practitioner at Optum, nonprofit organizer and volunteer Kristy Duffey , Chief Nursing Officer at Optum Health and Chief Operating Officer at Optum Home & Community Care The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
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1 One Thing Today: Working To Be Neuro-Inclusive 5:29
5:29
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EPISODE SUMMARY: Think about your workday- what your environment looks like, how you interact with co-workers, how you prefer to communicate. If you identify as neurodivergent, that means your brain works differently. Things such as background noise, bright lights, crowded spaces or pings from colleagues may lead to feeling overwhelmed, uncomfortable or anxious. We’ll talk with Amy Root, UnitedHealth Group Director of Neurodiversity Inclusion, about the one thing you can do today to create a neuro-inclusive work environment. GUEST: Amy Root , Director of Neurodiversity Inclusion at UnitedHealth Group RESOURCE: Advancing DE&I - UnitedHealth Group (uhg.com) For more on what neurodiversity is and how we can better recognize and value thinking differently, check out the full episode . The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: There is no 'normal' when it comes to the human brain. We all experience the world uniquely and learn, think and communicate in different ways. However, there’s a generally accepted range of what’s considered ‘typical,’ and brain activity outside of that range is considered ‘neurodivergent.’ This includes people with conditions like ADHD, autism, dyslexia, OCD, and Tourette's. It’s estimated that up to 20% of the U.S. population identifies as neurodivergent.* While this may bring challenges in social, work or school settings, differences can be real strengths. We talk with KC Davis, licensed professional counselor, author of the book How To Keep House While Drowning and host of the podcast Struggle Care as well as Amy Root, Director of Neurodiversity Inclusion at UnitedHealth Group, about their personal journeys as well as what needs to be done to better support thinking differently. HIGHLIGHTS: [08:16] Amy Root and KC Davis discuss why there’s increased conversations about neurodivergence, including recent research, advocacy and activism. [14:53] Amy and KC talk about how women and girls are often overlooked when diagnosing neurodivergent conditions and share their personal journeys to diagnoses. RESOURCES: How to Keep House While Drowning How to do laundry when you're depressed | TED Talk What is Struggle Care? — KC Davis Neurodiversity in Cybersecurity – Amy Root - NeuroSec (captivate.fm) GUESTS: Amy Root , Director of Neurodiversity Inclusion at UnitedHealth Group KC Davis, licensed professional counselor, author of How to Keep House While Drowning and creator of mental health platform and podcast Struggle Care. The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
EPISODE SUMMARY: Research shows that women spend 32 hours per week on childcare and housework compared to just 18 hours for men.* Special guest Eve Rodsky, bestselling author of Fair Play , attorney, and activist, translates this stat to real life by talking trash — literally. She illustrates how a simple task like taking out the garbage led to conflict with her husband, and offers one thing you can do today to have an honest and productive conversation about household chores. *Pew Research Center GUEST: Eve Rodsky , bestselling author, Fair Play , attorney and activist RESOURCES: The text from Eve Rodsky's husband that made her say "I'm done" with their division of labor | Salon.com For more on how primary caregivers and women are affected by the division of labor at home and in the workplace, check out the full episode . The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions, or policies of Optum. Visit optum.com for more information about how Optum is helping to create a healthier world.…
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