Workplace Revolution: Culture, Retention & the Future is your go-to podcast for navigating the ever-evolving landscape of employee culture in the digital age. Each episode dives into the strategies and insights that drive employee retention, engagement, and satisfaction in a rapidly changing workforce. From exploring innovative remote work practices to fostering a strong organizational culture, we’ll uncover the key trends and practical tips that empower businesses to thrive. Join us as we r ...
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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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Why and how do I practice NoFap and semen retention? Listen and get the best version of yourself by this sublime method. Om Namo Nitai Chandraya
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"Welcome to Retention Simplified by WebEngage Academy. Your one-stop source for expert insights and advice on how to boost your business's bottom line. In each episode of our audio podcast, we cover detailed guide and analytics on how to take your retention marketing efforts to the next level. Whether you are just starting out with retention marketing or you are an experienced professional looking for new ideas, this podcast is for you."
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Customer Retention is the fastest way to grow your business. CityGro provides tools to bring customers back
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Where industry leaders chat about how to keep members, employees, and clients happy and paying.
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Welcome to the ultimate gaming breakdown with Tom Hammond and Neil Edwards! Tune in every week as we deconstruct today's top games and reveal the secrets behind their success.
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Post-acquisition marketing is massively undervalued. So much marketing to date has been acquisition-focused. Now the top marketers on the planet are turning to customer experience and user retention. We interview them and share their secrets with you.
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A Perfect Blend: Customer Retention is MB Usable Security's customer retention-focused podcast. We'll brainstorm and strategize how brands can use the CUVE Framework, the Wine Vat Approach, to increase customer retention. CUVE stands for Customer Experience, Usable Security aka user-friendly cybersecurity, Voice/Conversational AI, and data-driven Experimentation. Sometimes we'll have guests on to brainstorm how they can use emerging technologies [like Robotic Process Automation (RPA), voice ...
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100% unfiltered, tactical Retention advice for eCommerce and DTC brands from those who have "been there, and done that." We help you serve & maintain your current customers you spent so much money on acquiring with paid ads to increase lifetime value and customer satisfaction.
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eCommerce Fastlane: Shopify Experts Share Strategies for Acquisition, Conversion, Retention | Grow Your Shopify Store with DTC Marketing Tips
Steve Hutt | Shopify Expert | eCommerce Expert
I'm Steve Hutt, the host of eCommerce Fastlane – your go-to podcast for proven strategies and actionable insights to accelerate your Shopify store's growth. As a seasoned ecommerce entrepreneur, I'm passionate about empowering online retailers to boost traffic, conversions, and lifetime customer value. One reviewer described the show as having an "impressive level of content that is accessible for beginners, but even more rewarding for deep e-commerce experts who want to get into the weeds o ...
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Welcome to Health Impressions: the show about Authority, Acquisition, and Retention. Hosted by Bryan Cush, Co-Founder of Tidal Health Group, a digital marketing agency specializing in healthcare & Jay Parkinson, Chief Medical Officer of Sana, a health plan that delivers high-quality healthcare while keeping costs down. The show focuses on the cross sections of marketing, patient experience and product development. They explore strategies for providing high-quality care, enhancing patient exp ...
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Welcome to Retain: The Customer Retention Podcast! Join host Lauren DeSouza on her journey to discover the power of retaining customers. Accompanied by marketing experts, this podcast will demystify customer retention and deep-dive into how international companies are using it to keep their customers coming back for more.
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Home and Beer Brewing Podcast
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Join Ankur Gattani, as he dives into engaging conversations with decision-makers face-to-face. These discussions are not your average chit-chat – he's getting into the what, why, and how of retention in organizations. From the human touch to the intricacies of products and technology, Ankur covers all the bases. So, strap in, hit play, and let's turn this podcast into your go-to source for understanding the ins and outs of keeping customers committed.
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Don't be that business owner left scratching your head, wondering why your industry colleague got $400,000 and you didn't when the Employee Retention Tax Credit fully sunsets in 2024. In this limited focus, ERC Masterclass, listen as tax attorney and ERC specialist, Travis Watkins, bust through the rumors and the complexity of the ERC, so you can get to that free $26,000 per employee you kept during the pandemic and beyond, before the program is gone forever.
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NextGen Work Culture: HR, Management, Inclusive Parent-Friendly Work Environment, Employee Recruitment and Retention, Talent Development
Kortney Ross
The NextGen Work Culture podcast helps managers and HR professionals support working parents to recruit and retain the best people. Join host Kortney Ross as she interviews experts and provides insights into the struggles that working parents face in the workplace. Learn how your business can become a place where parents feel included, supported, and valued. Being a family-friendly business isn't just a "nice-to-have" anymore. For the Next Generation of work, it is critical.
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The Best Way To Run Facebook And Google Ads In 2025
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44:21Are your Facebook and Google ad costs skyrocketing? Feeling like you’re throwing money into a black box with minimal returns? You’re not alone. Today, we’re diving into the trenches of paid advertising with Sam Piliero, the Founder and CEO of The Moonlighters a specialized media buying agency laser-focused on helping Shopify brands conquer Facebook…
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AI Takes Over Coding: Are Humans the Last Line of Defense—or Out of a Job?
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13:21AI is revolutionizing coding—but at what cost? In this episode, we dive into a groundbreaking February 2025 report analyzing 211 million lines of code, exposing how AI assistants are boosting productivity while quietly sabotaging code quality. From skyrocketing copy-paste chaos to a drop in refactoring, defect rates are climbing—and Google’s DORA b…
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Turning Recalls into Revenue: The BizzyCar Blueprint
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23:47What if some of the biggest opportunities for service retention are hiding in plain sight? Recalls and mobile service often feel like operational challenges, but they could be the key to driving revenue and reactivating customers you thought were lost for good. In this episode, sponsored by DriveSure, Ryan Maher, CEO and founder of BizzyCar, joins …
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Gamify Your Emails: How Stripo’s Interactive Marketing Boosts Conversions By 220%
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30:35Are your email marketing efforts falling flat? Struggling to create engaging campaigns that actually convert? What if there was a way to make your emails stand out—without spending hours coding or designing? In this episode of eCommerce Fastlane, we welcome Dmytro Kudrenko, the founder and CEO of Stripo, an innovative email design platform helping …
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PR Secrets: How To Land Major Media Coverage Without An Agency
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29:39Are you a Shopify store owner struggling to get noticed in a crowded marketplace? Tired of throwing money at ads with unpredictable results? Have you ever wondered how to get featured in top-tier publications like The New York Times or Vogue without breaking the bank on a costly PR agency? In this episode of eCommerce Fastlane, we welcome Gloria Ch…
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Marketing Agency Selection: A Data-Driven Approach For eCommerce Brands
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29:09Are you a Shopify store owner struggling to find the right marketing agency? Have you been burned by agencies that overpromise and underdeliver? Are you lost in a sea of marketing options, unsure where to turn for expert guidance? In this episode of eCommerce Fastlane, we welcome Behdad Jamshidi (aka “Bee”), founder of CJAM Marketing, to shed light…
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Klaviyo’s Game-Changing B2C CRM: Transforming Customer Relationships With Jake Cohen
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37:17Are you tired of juggling disconnected tools and struggling to gain a complete view of your B2C customers? Do you want to power a new era of growth with smarter customer relationships? In this episode of eCommerce Fastlane, we welcome back Jake Cohen, VP at Klaviyo, to unveil their latest innovation: Klaviyo B2C CRM, the only customer relationship …
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Stop Losing Anonymous Traffic: AI Retargeting For Shopify Stores
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43:29Are anonymous website visitors slipping through your fingers, taking potential revenue with them? Most Shopify stores convert only a small fraction of their traffic, leaving a significant amount of opportunity untapped. In this episode of eCommerce Fastlane, we speak with Francesco Gatti, Co-founder and CEO of OpenSend, about a platform that helps …
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Mastering Parts Operations to Boost Dealership Retention
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18:05What’s the real key to turning first-time customers into lifelong dealership advocates? For many, the answer lies in an often-overlooked area: the parts department. In this episode, we uncover how inventory health, tire strategies, and better communication can transform your dealership’s retention game. Kaylee Felio, Sales and Marketing Manager at …
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Lonely at Work: The Silent Crisis Hurting Employees and Businesses
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13:11A recent study reveals that loneliness remains a major issue among U.S. adults, especially younger individuals, underrepresented racial groups, lower-income earners, and parents. It’s not just a personal struggle—it affects mental and physical health, workplace productivity, and overall well-being. We’ll explore how weakened family connections cont…
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AI-Powered Customer Service: How Gladly Helps Brands Like Rothy's Deliver Empathy At Scale
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36:20Welcome to eCommerce Fastlane. Today, my guest is Austin Reece, Head of Product Marketing and Revenue Enablement at Gladly. In this episode, we dive deep into how AI-powered customer service is transforming the way brands engage with their customers—before, during, and after a sale. Brands like Nordstrom, Warby Parker, Crate & Barrel, and Rothy’s a…
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Cracking the Code - Game Changing Employee Experience Trends You Can't Ignore
10:31
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10:31In this episode, we dive into the latest findings from the Qualtrics 2024 Employee Experience Trends report. Discover how AI is reshaping the workplace, why frontline employee well-being is more critical than ever, and what’s behind the fading new-hire honeymoon phase. We’ll also explore the shifting dynamics of hybrid work and the regional differe…
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Helping Brands Drive Profitable Growth With AI Segmentation
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27:48Welcome to eCommerce Fastlane. Today, my guest is Aaron Schwartz, Co-Founder and CEO of Orita. In this episode, we dive into the evolving world of email deliverability and how AI-powered machine learning is transforming how brands connect with their customers. Aaron has been a key player in eCommerce for years, co-founding and leading brands like P…
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Outpriced? Not on Amazon: How AI Dynamic Pricing Gives You the Edge
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36:30Welcome to eCommerce Fastlane. Today my guest is Chad Rubin, Founder and CEO of Profasee. In this episode, we dive deep into the evolving world of Amazon pricing strategy and the powerful role of AI-driven dynamic pricing. Chad has spent nearly 20 years in eCommerce, building and selling multiple businesses, including Skubana and Prosper Show. Now,…
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Adopting Video to Boost Retention and Revenue in Fixed Ops
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27:25Today’s customers demand greater transparency and trust from their service providers—and dealerships need to deliver. How can fixed ops professionals bridge the gap between customer expectations and service department performance? In this episode of Retention Roadmap, sponsored by DriveSure, we sit down with Joe Shaker, CEO of Shaker Auto Group and…
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Insights From the CEO of Society Brands, A Leading Tech-Enabled Consumer Products Company
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27:44Welcome to eCommerce Fastlane. Today my guest is Michael Sirpilla is the CEO and Co-Founder of Society Brands. In this episode, Michael dives into the unique strategies Society Brands employs to help eCommerce businesses scale and thrive. Over the last few years, Society Brands has acquired 12 companies and achieved over $100M in annual revenue, wi…
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Delivering Better Customer Experiences Through Integrated Supply Chain
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45:43Welcome to eCommerce Fastlane. Today my guest is Sean Henry, Co-Founder and CEO of Stord. In this episode, Sean shares how Stord is transforming the logistics and fulfillment landscape for Shopify-powered brands. He dives into the challenges brands face in managing post-purchase experiences and how Stord’s innovative platform eliminates the ineffic…
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How to Boost Revenue and Retention with Video Inspections
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20:59Why do some dealership service departments foster lifelong customer loyalty while others struggle with defection? What if the key lies in leveraging transparency and technology to build trust and enhance the customer experience? In this week’s episode, sponsored by DriveSure, Zach Roberts, Service Director at Manly Automotive Group, shares how vide…
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Breaking Free From The Black Box: Transparent Ad Automation For Ecommerce
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42:33Welcome to eCommerce Fastlane. Today my guests are Mitsunaga Kikuchi, Founder and CEO of Shirofune, and Rocco Baldassarre, VP of Account Strategy. In this episode, Mitsunaga and Rocco discuss how Shirofune blends human intelligence and automation to optimize digital advertising like never before. We dive into topics like: Simplifying Campaign Manag…
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Scaling Video Content At Speed: Inside Airpost.ai’s AI-Powered Platform
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24:44Welcome to eCommerce Fastlane. Today my guest is John Gargiulo the Co-Founder and CEO of AirPost. In this episode, we explore Airpost’s revolutionary approach to video content creation for Shopify brands. Our conversation delves into: AI-powered video content generation at scale Streamlined social media ad production Professional studio integration…
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Retention vs. Loyalty: Transforming Customer Relationships
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29:44Why are some dealerships leading the charge in customer loyalty while others struggle to stand out? Could the secret lie in evolving service processes and a reimagined approach to business development? In this episode, we unpack the strategies that turn service interactions into long-term customer loyalty. Our guest, John Traver, CEO and founder of…
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Unboxing Success: How Custom Packaging Drives Customer Loyalty
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27:17Welcome to eCommerce Fastlane. Today my guest is Philip Akhzar, the visionary founder and CEO of Arka. In this episode, Philip Akhzar, founder of Arka, reveals how his company is revolutionizing ecommerce packaging through AI-powered optimization and sustainable solutions. From transforming post-purchase experiences to implementing cutting-edge war…
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Convenience Meets Loyalty: Ford’s Mobile Service Revolution
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20:28Why should dealerships rethink service convenience to retain more customers? Todd Rabourn, Ford Motor Company’s Director of Global Customer Experience Implementation, shares how Ford’s mobile service initiative is transforming the way dealerships connect with customers and drive loyalty. In this week’s episode, Todd explores the growing demand for …
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Simplifying Multi-Channel Commerce: How Pipe17 is Revolutionizing Order Operations
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46:17Welcome to eCommerce Fastlane. Today, my guest is Mo Afshar, the Founder and CEO of Pipe17. In this episode, we uncover Pipe17’s innovative approach to solving operational complexities for scaling Shopify brands. Our conversation explores: Evolution from basic Shopify operations to unified commerce Strategic implementation of ERP and multi-channel …
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AI-Powered SMS Marketing: How Postscript Is Revolutionizing Customer Engagement
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45:14Welcome to eCommerce Fastlane. Today, my guest is Mike Manheimer, the Chief Customer Officer of Postscript. In this episode, Mike reveals PostScript’s innovative approach to SMS marketing, highlighting their AI Infinity Testing technology and strategic solutions for Shopify merchants. In our conversation we explore: Evolution from basic SMS blasts …
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The Secret to Service Retention: Insights from Urban Science
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30:58Why do some dealerships thrive in service retention while others struggle to bring customers back? What if the secret lies in data-driven insights that reveal untapped opportunities and practical strategies? In this episode, we uncover tools and techniques dealerships can use to turn their service lanes into loyalty engines. Our guest, Piermichele …
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WhatsApp Marketing Secrets: Boost Engagement and Drive Sales
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16:02Discover how to leverage WhatsApp to connect with customers, boost engagement, and increase sales. Learn about different campaign types, automation strategies, and best practices from experts.Af Chirag Parmar
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Retention Marketing Secrets for Slow-Moving Consumer Goods
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13:39Discover how to boost customer loyalty and drive sustainable growth for your slow-moving consumer goods brand with expert insights on retention marketing strategies.Af Chirag Parmar
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TutorBin: Your Gateway to Personalized Learning
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11:37Discover how TutorBin is revolutionizing education with its interactive platform, expert tutors, and flexible learning options. Join us as we explore the world of online tutoring and its impact on students worldwide.Af Chirag Parmar
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EdTech Email Marketing: Strategies for Engagement and Growth
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24:25Learn how to leverage email marketing to boost engagement, improve retention, and drive growth for your EdTech company. Discover effective strategies and real-world examples.Af Chirag Parmar
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Innovist's 28% Repeat Purchase Growth Using WebEngage
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10:25Learn how Innovist, the personalized hair and skin care brand, boosted repeat purchases by 28% using WebEngage's Retention Operating System. Discover their strategies for customer engagement and retention in this insightful podcast episode.Af Chirag Parmar
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AI Marketing Secrets: 3x Your Productivity
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20:24Unlock the power of AI in marketing! Discover actionable strategies to boost productivity, personalize customer experiences, and skyrocket your ROI.Af Chirag Parmar
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E-commerce Innovation: How Sticker Mule Disrupted Custom Printing
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31:39Welcome to eCommerce Fastlane. Today, my guest is Anthony Constantino, the Founder and CEO of Sticker Mule. In this episode, Anthony shares his journey of transforming a simple idea into one of the world's most popular custom printing companies. In our conversation, we explore: Building an internet manufacturing company from scratch Leveraging tech…
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GCC Consumer Engagement Trends: A Marketer's Guide
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23:36Learn about the latest consumer engagement trends in the GCC region, including preferred channels, devices, and challenges faced by marketers.Af Chirag Parmar
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Gourmet Egypt: A Recipe for Success in Foodtech
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14:59Discover how Gourmet Egypt, a leading online supermarket in Egypt, uses personalized customer engagement to enhance the user experience and boost retention rates.Af Chirag Parmar
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Retention Marketing in the UAE: SellThru's Insights with Ankit Bansal
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22:28Join Ankit Bansal, co-founder of SellThru, as he discusses retention marketing in the UAE, the importance of UX for e-commerce, and building a successful agency in a new region.Af Chirag Parmar
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Content-Led Engagement: The Secret to Driving Revenue
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13:53Discover how to leverage content-led engagement to boost conversions, foster lasting customer relationships, and ultimately drive revenue for your business.Af Chirag Parmar
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The Agri-preneur's Guide: Insights from Rocket Skills
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10:22Learn how to launch and grow your agri-business with expert advice from Rocket Skills, India's leading agricultural EdTech startup. We cover topics from organic farming to building a successful brand.Af Chirag Parmar
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Khaloo Beauty & WebEngage: A Startup Success Story
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10:50Discover how Khaloo Beauty leveraged WebEngage's platform to enhance customer engagement, boost conversions, and drive growth. This is a must-listen for startups looking to optimize their customer journey.Af Chirag Parmar
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Scaling, Selling, And Supporting Other Founders: How Two DTC Entrepreneurs Are Reshaping Entrepreneurial Networks
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37:27Welcome to eCommerce Fastlane. Today, my guests are Aaron Spivak, former Co-Founder of Hush Blankets, and Chris Meade, Co-Founder of Crossnet. In this episode, these successful entrepreneurs share their journeys and insights on: Building Category-Defining Brands Scaling Through Retail Partnerships Creating Authentic Founder Communities Aaron and Ch…
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Unlocking Audience Growth: RFE Analysis for OTT & Media
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16:05Learn how Recency, Frequency, & Engagement (RFE) analysis can help you understand user behavior, identify valuable customer segments, and drive growth for your streaming or media platform.Af Chirag Parmar
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Boosting Retention with a Tire-First Strategy
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22:59Why do so many dealerships let tire sales—and customer retention—slip through their fingers? Wes Volkert, Parts Director and tire expert, breaks down how dealerships can transform their tire sales strategy to drive loyalty and long-term growth. In this episode, Wes dives into the often-overlooked role of tires in retention. He shares how leveraging…
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Discover Music with Humit: The Community-Driven Music Sharing App
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18:01Join us as we explore Humit, the social music app revolutionizing music discovery. Hear from the founders, music lovers, and community curators about the power of shared musical experiences.Af Chirag Parmar
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Advanced Use Cases for Media & Entertainment
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17:49Learn how to boost engagement and sales in your media business with these advanced use cases. We will cover personalized content recommendations, website experiences, subscriber drop-offs, AMP emails, engagement scores and Whatsapp.Af Chirag Parmar
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Fintech Personalization: Using Catalog & Recommendations
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13:08Learn how fintech companies are using catalog and recommendation engines to personalize customer experiences, increase engagement, and drive conversions.Af Chirag Parmar
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Reduce Cart Abandonment by 20%: The American Swan Case Study
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18:12Learn how American Swan used WebEngage surveys to reduce cart abandonment rates by 20%. Discover actionable insights and strategies to improve your e-commerce conversion funnel.Af Chirag Parmar
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Marketing Automation Trends 2024: Your Guide to Success
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17:26Discover the top 10 marketing automation trends shaping 2024. From AI and hyper-personalization to omnichannel strategies, this podcast equips you with the insights to boost engagement, retention, and growth.Af Chirag Parmar
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B2C Marketing Automation Decoded: Mastering Customer Engagement
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13:05Unlock the power of B2C marketing automation! This podcast explores strategies, tools, and best practices to optimize customer engagement, drive conversions, and boost your business growth.Af Chirag Parmar
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Snapp!: Building the Middle East's Fastest-Growing Super App
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18:34Discover how Snapp! leveraged WebEngage's marketing automation platform to achieve a 21% uplift in app sign-ups, a 44.62% uplift in app reinstalls, and more!Af Chirag Parmar
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Pop-Ups That Pop: Mastering Website Notifications
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6:49Learn how to create pop-up notifications that engage, convert, and retain users. Discover best practices for copywriting, design, and timing to maximize the impact of your pop-ups.Af Chirag Parmar
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