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Loyalty Wired

Loyalty Wired

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Loyalty industry podcasts tailored for marketing professionals. Stay ahead with the latest news and best practices from around the globe, designed to empower, inform and inspire. Brought to you by Loyalty Wired.
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Loyalty360 is the association for customer loyalty. We bring together the best loyalty-focused professionals from technology and service suppliers and brands under one roof. Through Loyalty360, these professionals find invaluable resources, networking opportunities and guidance provided by internal thought leaders and brands/suppliers on the cutting edge of customer loyalty.
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When correctional officer Valentino Rodriguez first stepped behind prison walls, he wasn't just starting a job, he was joining a family. What he didn’t know was that he was now bound by an unwritten code that would ultimately test his loyalty to his oath and his fellow officers. Five years later, Valentino's sudden death would raise questions from the FBI, his family and his mentor in the elite investigative unit where they both worked. This season, join us as we follow in Valentino’s footst ...
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“Let’s Talk Loyalty” is an industry podcast for loyalty marketing professionals. If you work in loyalty marketing, join us every week to learn the latest ideas and marketing insights from loyalty specialists around the world. Check out our website on: http://www.letstalkloyalty.com/
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Loyalty is a journey, not a destination. Wherever you are on this path you will certainly benefit from listening to this highly collaborative podcast. Hear the brightest minds in loyalty host fellow industry experts, share experiences and challenges, and best of all get practical insights.
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Customerland

mike giambattista

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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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New York Times #1 bestselling author, Joseph Michelli, Ph.D., shares customer experience, leadership, and business insights from Mercedes-Benz, Starbucks, Ritz-Carlton, Zappos, Pike Place Fish, and many more. At The Michelli Experience, we help front-line employees, managers, and senior leaders deliver relevant and engaging service experiences. To that end, we provide keynote and workshop presentations, short-term and extended consulting services, and bestselling books to meet your needs.
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Earn miles without flying. Frequent Miler is all about getting the most out of the loyalty game. You can easily earn hundreds of thousands of points and miles without traveling, then learn how to use those points towards luxury travel. In this podcast, Frequent Miler founder Greg, and senior author Nick debate current topics in the points & miles world.
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Big tech is transforming every aspect of our world. But how, and at what cost? This season of Land of the Giants – The Disney Dilemma – focuses on Disney’s ability to weather the ups and downs of the business cycle and changing tastes and explores what has kept it successful for over 100 years. The entertainment giant has leveraged nostalgia and its intellectual property to build a beloved brand, but after an acquisition spree that included Marvel, Lucasfilm, and 20th Century Fox, can it sus ...
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The fun side of miles, points and travel! Hosted by Shawn Coomer and Mark Ostermann, MTM Travel dives into the points hobby & the lifestyle of travel with topical conversations and plenty of laughs along the way. Mark & Shawn have a combined 18 years of experience covering these topics on Miles to Memories and Travel on Points and are cohosts of the popular MtM Vegas Youtube Show on the Miles to Memories Vegas channel. They also host the 20 Minute Travel news show on this same feed where you ...
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Uglee Truth

Uglee Sisters Podcasting

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Jamie and Stephanie are #SistersWhoPodcast! They use the Uglee Truth podcast to share their unfiltered and funny opinions about family, sex, men and more. The stories from their childhood and every day life are not average - their sisterly love and loyalty to each other isn't either.
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The Broski Report with Brittany Broski

Brittany Broski & Audioboom Studios

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PUBLIC SERVICE ANNOUNCEMENT: Broski Nation’s fearless & tyrannical leader has officially established a nationwide broadcast network—meaning you can now get national news blasts in the comfort of your own living room! Stay up to date with what Supreme Leader Brittany Broski is currently obsessing over, learning about, crying about, etc. Also expect important updates on Broski Nation law changes & people of interest. If you’re a loyal subject or follower of @brittany_broski or her top secret s ...
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A podcast featuring the leading email marketing and email deliverability experts and email geeks. I am Sella Yoffe, an email deliverability consultant from Israel. I work with global email senders, startups, and email service providers to improve their email deliverability and strategy. Join us in this podcast, where top email marketing and deliverability professionals share their tips and advice. --- Opening music from #Uppbeat (free for Creators!): https://uppbeat.io/t/reakt-music/deep-sto ...
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Individuals from a variety of backgrounds join us to discuss how to keep customers smiling. Experts from fields such as customer loyalty, customer experience and marketing bring valuable insights and have thoughtful discussions. ethos is the leading loyalty platform for brands who want to deliver exciting benefits to their customers and keep them coming back. One place for customers to get regularly rewarded for their purchases, enter a member-only contest, watch an exclusive behind-the-scen ...
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Leadership With Heart

Heather R. Younger, J.D.

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Would you like to uncover how Leaders with Heart lead their teams and engage and retain them in the process? Join Heather R. Younger, J.D., the best-selling author of The 7 Intuitive Laws of Employee Loyalty, The Art of Caring Leadership, and The Art of Active Listening. Heather is the Founder and CEO of Customer Fanatix. Join her as she interviews amazing leaders from all over the world and all walks of life to find out what drives them to be more emotionally intelligent leaders with winnin ...
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Welcome to The Dov Baron Show: “Come for the stories, stay for the learning.” Global Rank? This podcast is one of the top 0.5% most popular shows out of 3,428,463 podcasts globally! This isn’t just another podcast—it’s your gateway to extraordinary insights. Each episode immerses you in the brilliant minds of global leaders, deep thinkers, and entertainers, offering wisdom that spans from astronauts exploring the cosmos to philosophers delving into the soul. Ever wondered what podcast top Fo ...
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Fescoe in the Morning. One guy is a KU grad. The other is on the KU football broadcast team, but their loyalty doesn’t stop there as these guys are huge fans of Kansas City sports and the people of Kansas City who make it the great city it is. Start your morning with us at 5:58am!
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Welcome to Fearless Funnels with Kristen Day! Join us as we demystify the world of marketing funnels and discover how to turn complete strangers into raving superfans of your brand. Kristen shares her journey from agency life to successful entrepreneurship, revealing the secrets that marketing agencies don’t want you to know. Whether you're a seasoned pro or just getting started, this podcast is your go-to resource for creating magical, unforgettable customer experiences that drive loyalty a ...
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Build a Big Podcast is the marketing podcast for podcasters! How to grow your podcast audience, better connect with listeners, and spread your message through podcasting with podcast marketing tips from media marketing expert David Hooper, author of Big Podcast – Grow Your Podcast Audience, Build Listener Loyalty, and Get Everybody Talking About Your Show.
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The Consumers

The Consumers

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St. Louis comedians and long-time friends Greg Warren, Tim Convy & Sean O’Brien come together each week to bring you “The Consumers” - a podcast that meets the customer at the cash register, combining entry-level research with questionable personal experiences to put your brand loyalty to the test. This Midwest trio examines the history, origin and evolution of all the junk you love to blow money on - if you’re looking for a ‘hot take’ on your brand’s cultural significance, you can put your ...
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The Truth behind Loyalty is a knowledge-sharing series of podcasts, where Amanda Cromhout, founder and CEO of Truth shares her almost 25+ years of experience and learnings in the field of loyalty & CRM. This series is aimed at all professionals working in loyalty and marketing.
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Join us as we uncover the ongoing diabolical plot against an elderly, confused and wealthy woman who was abused, exploited and abandoned. Separated from her family and used for her money, she was failed by the judicial system. Follow along as we seek justice for Elizabeth - a Lost Sister - a Discarded Woman. Weekly Episodes Drop Need Assistance and/or Information: www.Justice.gov/ElderJustice National Adult Protective Services Assoc (NAPA): www.NAPSA-now.org National Elder Fraud Hotline: 1.8 ...
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CXChronicles Podcast

Adrian Brady-Cesana

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Come join the CXNation and listen the CXChronicles Podcast! Each week we discuss all things related to customer experience, customer service, customer success & inside sales for today's world. Listen on your favorite podcast player today! CXCP hosts amazing customer focused business leaders and dives into customer experience weekly updates, ideas for growing your business and team, CX SaaS news and industry updates and provides tons of value-first insights from industry leaders. CXC is const ...
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Loyalty Out Loud

Presented by Capillary

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The loyalty industry landscape changes daily, and it's almost impossible to stay on top of new trends, marketplace shake-ups, or stories of the past that shaped where the industry is today. That's why Loyalty Out Loud will tackle a different topic with new guests every episode, digging into the industry's past or shooting into its future at any minute.
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The So What from BCG

Boston Consulting Group BCG

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This podcast from Boston Consulting Group looks around the corner of today’s big business and social issues. The goal–the so what–is to make sense of today and prepare busy leaders and executives for the day after tomorrow. Award-winning British journalist Georgie Frost interviews the leading thinkers and doers at BCG on the trends, developments, and ideas that will shape and disrupt the future. This is not your typical business strategy podcast. This podcast uses the following third-party s ...
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Customer service, done right, can be your company’s single, biggest, competitive advantage. Join Customer Service Authority and best-selling author, John DiJulius, as he interviews leaders who are revolutionizing their industries. Hear their successes, and sometimes failures, that built best practices for exceeding expectations and gaining market share. Plus learn how these practices can be applied to your B2B or B2C business. Each episode provides CEOs, CXOs, COOs, CMOs, CHROs and other cus ...
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AlishaDas.com - Live Your Love, Heal, Learn, Transform with Alisha Das Show and Influencer Guests. Awaken more to your divine nature so you live a happier, richer, more love-filled life as Alisha connects you to transformational leaders, artists and best-selling authors such as Marianne Williamson (A Return to Love), Dr John Gray (Men are from Mars, Women are from Venus), Marci Shimoff (6 Chicken Soup for the Women’s Soul books and Happy for No Reason), Alison Armstrong (The Queen’s Code), K ...
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Award Travel 101

Award Travel 101 Team

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Welcome to the Award Travel 101 Podcast! Founded in 2013 with just 20 members, the Award Travel 101 Facebook group teaches members how to travel the world using points and miles. Today, a community of over 100,000+ people from around the world share, teach and learn how to travel anywhere on any budget. Where are you going with Award Travel?
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We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as one of the top 150 business influencers by LinkedIn, where he has over 283,000 followers, and Prof. Ryan Hamilton, Emory University, discusses how you can improve your Customer Experience and gain growth. This review sums up: "The dynamic between the two hosts makes this podcast. Each brings a unique take on the topic and their own perspective and plays off each other se ...
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ZorkCast Podcast has a renewed focus and emphasis on casino loyalty and the intersection between casino loyalty schemes with traditional travel loyalty programs. Plus: Yo-Eleven Minutes Mostly Vegas. No BS. Casino Experience +more ZorkCast, a chat about Vegas, Casino Loyalty, Travel Loyalty, gambling and luxury travel focusing on experiences: #PaxEx (Passenger Experience) and #CasinoEx (Casino Experience) are significant areas of conversation and exploration. Join us, and please DM or email ...
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In this episode, Dr. Michelli delves into the art of relationship-building, challenging the traditional adage with a nuanced approach: “It’s not what you know OR who you know. It’s what you know ABOUT who you know and what they know about you.” He discusses the importance of not only forming connections but also deeply understanding and being under…
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This episode is available in audio format on our Let's Talk Loyalty podcast, and in video format on www.Loyalty.TV. Today’s episode features the Alshaya Group which is a dynamic family-owned enterprise first established in Kuwait in 1890. Alshaya Group is now one of the world’s leading brand franchise operators with thousands of stores, cafes, rest…
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Enhancing Communication Skills: Insights from Matt Abrahams Welcome back to our delicious and captivating conversation with renowned communication expert Matt Abrahams in the latest installment of this engaging series. . Here in part two we uncover a structured approach to swiftly grasp and respond to inquiries, along with essential strategies for …
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Send us a text When a large financial institution decides to enhance the construction of its customer loyalty program, it can be challenging. Yet repositioning a program in a highly competitive Canadian market where large coalition programs are inter-matched with traditional brand-based customer loyalty efforts can be even more daunting. One of the…
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Join us for the third in our 3-part Series on Breaking Loyalty with Mike Robero, an expert in loyalty and customer engagement. In this episode, we take a closer look at how loyalty programs can evolve to meet the changing needs of today’s diverse consumer base. We address the key question: How can brands "fix" their loyalty strategies to build mean…
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Airlines facing unprecedented pressure from shareholders, finance teams, disgruntled members, and the government have transformed their loyalty programs: Devaluing miles, deep-sixing redemption charts, instituting dynamic pricing, reducing transparency, until no one knows exactly what the value of participation is worth anymore. At some point, airl…
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On this Episode: Michael Trager shares tips on how to beat the Vegas Slots. GET YOUR ZORKFEST TICKETS -> HERE Join the TravelZork FB Group -> HERE TravelZork Travel ZorkFest Watch this episode on YouTube -> HERE117 Watch, Like, and Sub on YouTube The Yo-11 Minutes Playlist on YouTube 🎉 JOIN US OUR NEXT EPIC EVENT! ZorkFest 2024 🎉 November 2024 - La…
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Hurricane Debbie dumped 17 inches of water in Colin's home. It was a traumatic experience, from wading through the murky water to the neighbor’s house—hoping not to encounter the alligators that usually hang out nearby—to watching a team of 12 recovery professionals sweeping through and gutting what remained inside after the water subsided. The exp…
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Uncover the crucial steps to building a lasting podcast audience, the impact of consistent content creation, and strategies for leveraging social media and interactive tools to boost engagement and growth in this episode of Build a Big Podcast! Big Ideas in this Episode Project Impact and Persistence : Slow starts, steady growth Building an Audienc…
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Alaska Airlines is making some big changes in 2025! We'll talk about why we think these changes are exciting...(and will share an exciting announcement of our own!) (01:20) - Greg was recently curious about if the Hawaiian Miles personal card would be getting elevated offers and one reader says the answer is yes! Check your emails for higher offers…
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In Episode 90 of the Award Travel 101 podcast, former team admins Toni Perkins Southam and John Hartnagel join Joe to discuss the history of the community. Member Bess asks about using a credit card for a car down payment. The hosts also give a shoutout to Cardpointers, one of our favorite tools for maximizing credit card offers. Grab your discount…
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