An Interview With Todd Unger, Chief Experience Officer Of The AMA This Is CX podcast

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Business Customer Experience Customer Strategy Mike Manfredo Paul Hagen Mike Manfredo And Paul Hagen

Indhold leveret af Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

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An Interview with Todd Unger, Chief Experience Officer of the AMA

5+ y ago 27:44

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Indhold leveret af Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, Mike is joined by special guest Todd Unger - Chief Experience Officer at The American Medical Association - to discuss his path to becoming a C-level executive focused on delivery of value through the day-to-day engagement with customers at the AMA. They discuss how the role fits within the organization, the successes and challenges he's had with delivering on his vision for customer engagement, and sharing some key lessons-learned for other experience leaders within their organizations.

… continue reading

63 episoder

#Business #Customer Experience #Customer Strategy #Mike Manfredo #Paul Hagen #Mike Manfredo And Paul Hagen

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An Interview with Todd Unger, Chief Experience Officer of the AMA

22 subscribers

published 5+ y ago

Del

MP3•Episode hjem

Indhold leveret af Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mike Manfredo and Paul Hagen, Paul Hagen, and Mike Manfredo eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, Mike is joined by special guest Todd Unger - Chief Experience Officer at The American Medical Association - to discuss his path to becoming a C-level executive focused on delivery of value through the day-to-day engagement with customers at the AMA. They discuss how the role fits within the organization, the successes and challenges he's had with delivering on his vision for customer engagement, and sharing some key lessons-learned for other experience leaders within their organizations.

… continue reading

63 episoder

#Business #Customer Experience #Customer Strategy #Mike Manfredo #Paul Hagen #Mike Manfredo And Paul Hagen

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