Client Experience: It’s What They Feel, Not What We Do! – [Best Of The Tim Faller Show] The Tim Faller Show podcast

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Client Experience: It’s what they feel, not what we do! – [Best of The Tim Faller Show]

11M ago 38:52

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MP3•Episode hjem

Indhold leveret af Remodelers Advantage. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Remodelers Advantage eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

On this episode of the Tim Faller Show, Tim and Steve discuss the client experience and how to turn clients into raving fans. The client experience is all about how the client feels and not what you do. Tim differentiates the customer service a company provides from how clients perceive that service. Not only do salespeople have a major role in the client experience, but the production team and lead carpenter do as well.

Tim and Steve talk more about…

Establishing a client experience vision statement
The importance of a pre-construction meeting in providing an excellent client experience
And more…

… continue reading

296 episoder

#Business #MBA #Remodelers Advantage #Podcasting Education #Self-Improvement

Artwork

Client Experience: It’s what they feel, not what we do! – [Best of The Tim Faller Show]

The Tim Faller Show

published 11M ago

Del

MP3•Episode hjem

Indhold leveret af Remodelers Advantage. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Remodelers Advantage eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

On this episode of the Tim Faller Show, Tim and Steve discuss the client experience and how to turn clients into raving fans. The client experience is all about how the client feels and not what you do. Tim differentiates the customer service a company provides from how clients perceive that service. Not only do salespeople have a major role in the client experience, but the production team and lead carpenter do as well.

Tim and Steve talk more about…

Establishing a client experience vision statement
The importance of a pre-construction meeting in providing an excellent client experience
And more…

… continue reading

296 episoder

#Business #MBA #Remodelers Advantage #Podcasting Education #Self-Improvement

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