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YouMatter Session 42 - Improving The Quality Of Our Services Benefits Us As Well As Our Patients with Jo Kitchen

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Manage episode 433568896 series 91572
Indhold leveret af Jack Chew. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Jack Chew eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Quality Improvement doesn't need to be anxiety inducing (those notes audits!)

Jo Kitchen, network co-ordinator for Allied Health Professionals Quality Improvement (AHPQI) explains that it simply means finding ways to make things better. When asked "What matters to you?" many therapists responded that knowing they were delivering a quality service, improved their sense of fulfilment and well-being. Jo describes how she has learned to include everyone (service users and those delivering services) in discussions around 'how we got here, what the problems and potential solutions might be' - rather than feeling she has to go it alone and fix everything herself.

  continue reading

278 episoder

Artwork
iconDel
 
Manage episode 433568896 series 91572
Indhold leveret af Jack Chew. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Jack Chew eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Quality Improvement doesn't need to be anxiety inducing (those notes audits!)

Jo Kitchen, network co-ordinator for Allied Health Professionals Quality Improvement (AHPQI) explains that it simply means finding ways to make things better. When asked "What matters to you?" many therapists responded that knowing they were delivering a quality service, improved their sense of fulfilment and well-being. Jo describes how she has learned to include everyone (service users and those delivering services) in discussions around 'how we got here, what the problems and potential solutions might be' - rather than feeling she has to go it alone and fix everything herself.

  continue reading

278 episoder

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