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Ep. 10 Unlocking Success in Real Estate Investing with James Gaskin
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Join us as we dive deep into the world of real estate investing with our esteemed guest, James Gaskin of Renovo Financial, on our Next Deal Podcast episode. James shares his extensive experience and the unique business model of Renovo Financial, a company that prides itself on focusing on specific local markets and building long-term relationships with clients.
In our conversation, we explore the expansion of Renovo across America, the importance of hiring the right people, and their strategic approach in entering new markets. James provides a detailed perspective on how they ensure they are a good fit for potential customers in the real estate investing industry and the challenges they faced during the company's expansion.
Moreover, he introduces us to the concept of Net Promoter Score (NPS), demonstrating how Renovo uses it to improve their customer experience. This episode is filled with valuable insights for anyone interested in real estate investment, business growth strategies, and customer relationship management.
Loaded with valuable insights and expert advice, this episode is a must-watch for anyone looking to succeed in the real estate industry or understand more about business expansion and customer experience. Don't forget to like, subscribe, and share the podcast to help us spread the word! #realestate #investing #businessgrowth #customerexperience #RenovoFinancial #NextDealPodcast #NetPromoterScore #NPS
1. 00:01🎙️ - Introduction to the next Deal podcast
2. 00:16🤝 - Introduction of James Gaskin from Renovo Financial
3. 00:48🔍 - James Gaskin shares his background and career journey
4. 01:58🌍 - The expansion of Renovo Financial to other markets
5. 02:59📍 - Emphasis on the importance of local presence
6. 04:43📈 - Discussion about their unique business model
7. 05:28💼 - Explanation of the lending process at Renovo Financial
8. 06:40🎧 - The target audience of the next Deal podcast
9. 07:14👥 - The process for a new client to get started with Renovo Financial
10. 09:17🤝 - Importance of long-term relationships with customers
11. 13:42📝 - Strategy for expansion into new markets
12. 16:59👥 - The importance of hiring the right people
13. 20:53📈 - The strategy of following the right people in expanding to new markets
14. 23:08📊 - The setting of goals and tracking of progress
15. 34:50📚 - Introduction of the net promoter score (NPS) concept.
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