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2118: Exceeding Expectations Pt. 1
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Indhold leveret af Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Author, speaker, dental business coach and practicing dentist, Dr. Mark Costes chats with the leader and Mark Costes eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
On today’s episode, Dr. Matt Slivka dives into the transformative power of cultivating a team culture rooted in care, connection, and positivity. He shares strategies to exceed patient expectations, from celebrating their life milestones to engaging in impactful community initiatives like CPR courses and charity events. Dr. Slivka also emphasizes the importance of empowering team members by giving them responsibilities that foster ownership, enhance patient relationships, and deepen their connection to the practice’s mission.
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