Enhance Customer Experience Through Employee Engagement And Culture Development The Chief Customer Officer Human Duct Tape Show podcast

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Bliss Customer Customerexperience Jeanne Bliss MBA Leadership Business CCO The Office

Indhold leveret af Jeanne Bliss. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Jeanne Bliss eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

The Chief Customer Officer Human Duct Tape Show « »
Enhance Customer Experience Through Employee Engagement and Culture Development

2+ y ago 44:23

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MP3•Episode hjem

Indhold leveret af Jeanne Bliss. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Jeanne Bliss eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this conversation, you’ll hear from two leaders who have led transformative customer-centric initiatives at organizations that have global reach: Catherine Courage, VP of Consumer UX at Google and Darryl Speach, who at the time of our conversation was Chief Customer Officer of Greystone & Company. Darryl’s prior experience at Disney and New York Life Insurance gave him plenty of insight regarding people-centered work, and Catherine’s experience with human-centered design and UI gave her an advantage in terms of thinking through the customer’s end-to-end experience.

… continue reading

247 episoder

#Bliss #Customer #Customerexperience #Jeanne Bliss #MBA #Leadership #Business #CCO #The Office

Artwork

Enhance Customer Experience Through Employee Engagement and Culture Development

The Chief Customer Officer Human Duct Tape Show

51 subscribers

published 2+ y ago

Del

MP3•Episode hjem

Indhold leveret af Jeanne Bliss. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Jeanne Bliss eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this conversation, you’ll hear from two leaders who have led transformative customer-centric initiatives at organizations that have global reach: Catherine Courage, VP of Consumer UX at Google and Darryl Speach, who at the time of our conversation was Chief Customer Officer of Greystone & Company. Darryl’s prior experience at Disney and New York Life Insurance gave him plenty of insight regarding people-centered work, and Catherine’s experience with human-centered design and UI gave her an advantage in terms of thinking through the customer’s end-to-end experience.

… continue reading

247 episoder

#Bliss #Customer #Customerexperience #Jeanne Bliss #MBA #Leadership #Business #CCO #The Office

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