Seth Earley On Setting The Groundwork For AI Implementation Questions For Now - Compelling Perspectives On Digital CX podcast

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Indhold leveret af TELUS Digital. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af TELUS Digital eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

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Seth Earley on setting the groundwork for AI implementation

2+ y ago 33:38

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Indhold leveret af TELUS Digital. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af TELUS Digital eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Note: Since publishing this episode, we’ve rebranded to TELUS Digital.

On this episode of TELUS International Studios, we're joined by Seth Earley, consultant and award-winning author of The AI Powered Enterprise. Seth has more than twenty years of expertise in data and information architecture, knowledge strategy, search based applications and information findability solutions.

In the conversation, Seth shares advice for business leaders looking to incorporate AI solutions into their support model. Tune in to hear Seth's insights on navigating uncertainty in AI development while keeping customer experience at the forefront, and his take on the biggest challenges when it comes to human-machine partnerships.

Read the first chapter of Seth's book, The AI Powered Enterprise: https://www.earley.com/the-ai-powered-enterprise-chapter-1

Visit our website to learn more about TELUS Digital.

… continue reading

28 episoder

Artwork

Seth Earley on setting the groundwork for AI implementation

Questions for now - Compelling perspectives on digital CX

published 2+ y ago

Del

MP3•Episode hjem

Indhold leveret af TELUS Digital. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af TELUS Digital eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Note: Since publishing this episode, we’ve rebranded to TELUS Digital.

On this episode of TELUS International Studios, we're joined by Seth Earley, consultant and award-winning author of The AI Powered Enterprise. Seth has more than twenty years of expertise in data and information architecture, knowledge strategy, search based applications and information findability solutions.

In the conversation, Seth shares advice for business leaders looking to incorporate AI solutions into their support model. Tune in to hear Seth's insights on navigating uncertainty in AI development while keeping customer experience at the forefront, and his take on the biggest challenges when it comes to human-machine partnerships.

Read the first chapter of Seth's book, The AI Powered Enterprise: https://www.earley.com/the-ai-powered-enterprise-chapter-1

Visit our website to learn more about TELUS Digital.

… continue reading

28 episoder

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