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The Power of Customer Stories
Manage episode 366820214 series 3438730
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Heather Samarin and Vidya Dinamani engage in insightful discussion with Christian Nimsky, VP of Product and M&A Integration at Vehlo.
Christian shares his transformative experience with consumer reports, where he shares the power of customer stories in driving change within an established organization.
He also discusses his time at PADI, the importance of iterating communication strategies to gain stakeholder buy-in, and the need for providing off-ramps when the original vision doesn't align with customer needs.
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