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Driving Cultural Change: Customer Focus
Manage episode 368148783 series 3438730
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Vidya Dinamani and Heather Samarin are joined by Phyl Terry, CEO & Founder of Collaborative Gain, to discuss the significance of customer-centricity.
Phyl shares stories from their experience, emphasizing the need to engage leaders and decision-makers and make the customer the center of product conversations.
They also explore the challenges of power plays within companies and the evolving nature of product management.
45 episoder
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