TM: Enjoy your Consultations - with Professor Roger Neighbour

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IN THIS EPISODE We continue our Time Management series and listen to someone who is regarded by many as a passionate expert in the area of Consultations. Whilst maintaining our focus on managing time, we discuss the pleasure that consultations can be.
SPECIAL THANKS to the guest speaker: Professor Roger Neighbour, former president of the Royal College of GPs and author of 'The Inner Consultation'.
USEFUL LINKS:

Some books by Professor Roger Neighbour:

Consulting in a Nutshell: https://amzn.to/4clcPhJ

The Inner Consultation: How to Develop an Effective and Intuitive Consulting Style, Second Edition : Roger Neighbour, David Haslam, Bill Styles: Amazon.co.uk: Books

https://www.amazon.co.uk/s?k=the+inner+consultation+by+roger+neighbour&crid=30QK7MMGO3CPM&sprefix=the+inner+consultation%2Caps%2C70&ref=nb_sb_ss_ts-doa-p_1_22>
SEASON 2 is supported by funding and back-office support from Integrated Care Support Services. ICSS supports practices and ICBs with Projects, Training, Resourcing and back-office support. (www.integratedcaresupport.com).

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DISCLAIMER: This podcast is aimed at specified categories of clinical staff working in the UK, and the content provided is both time and location specific. The aim is to ensure information is accurate, up-to-date and comprehensive, but this is not guaranteed. Hosts, other contributors, and the organisations they represent do not accept liability for any actions, consequences or effects that result, directly or indirectly from the information provided.
Specifically, this podcast is NOT intended for use by the general public or patients and must not be used as a substitute for seeking appropriate medical or any other advice. Views expressed are the opinion of the speakers, is general advice only and should not be used as a substitute for seeking advice from a specialist. Healthcare professionals accessing information must use their own professional judgement, and accept full responsibility when interpreting the information and deciding how best to apply it, whether for the treatment of patients, or for other purposes.
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1. TM: Enjoy your Consultations - with Professor Roger Neighbour (00:00:00)

2. The Inner Consultation & pleasure in the 1:1 (00:03:57)

3. Capacity issues & time pressure (00:09:02)

4. What's a successful consultation? (00:15:54)

5. The Golden Minute (00:20:33)

6. Understanding patient-centredness (00:23:39)

7. Navigating the consultation (00:25:59)

8. Be someone on whom nothing is lost (00:29:08)

9. It's not a protocol... be human (00:30:20)

10. Changing roles.. and what mustn't (00:34:43)

11. Take-home message (00:39:58)

12. Disclaimer (00:43:47)