Skillfully Receiving Feedback: Managing Emotions, Remaining Receptive, Asking Questions, Taking Action

Pharmacy Fika

The Fika Crew (back in full force this month) talk about the challenges of receiving feedback. How we receive feedback is colored by our identity (and beliefs about self), the relationship with the person giving feedback, and our beliefs about what is "true." Few of us have had formal instruction on how to receive feedback well - but perhaps this should be explicitly addressed in our curricula.

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Resources

Stone D and Heen S. Thanks for the Feedback: The Science and Art of Receiving Feedback Well. New York; Penguin Books, 2014. Algiralgri AH. Ten Tips for Receiving Feedback Effectively in Clinical Practice. Med Ed Online 2014; 19 (1): Article 25141. Conaway C. The Right Way to Process Feedback. Harvard Business Journal, June 14, 2022. Burkus D. How to Get Better at Receiving Feedback. TED.ideas.com, September 15, 2021. ten Cate OTJ. Why Receiving Feedback Colides with Self Determination. Adv Health Sci Educ 2012; 18: 845-849.

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