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Behind the Scenes of Travel Assistance: Provider Networks
Manage episode 359152223 series 3322453
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Join us for this episode of NAVIGATE as we delve into the world of provider networks and travel risk management with Alerah Turner. Alerah is the newly appointed COO of World Travel Protection and brings with her over seven years of experience as the Director of Global Provider Networks.
Alerah shares her insights on a range of topics related to provider networks, including what they are, why they're essential to keeping travellers safe, and the process of vetting providers to ensure the highest standards of safety and quality. We'll also learn about the approach taken by the network team to respond to specific assistance requests, and how technology supports both the team and travellers in accessing the right care at the right time, and for the right price.
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