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EP 060 - Creating Superfans: Speaker & Author Brittany Hodak
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Brittany Hodak is an award-winning entrepreneur, author, and customer experience speaker. She has worked with some of the world’s biggest brands and entertainers, including Walmart, Disney, Katy Perry, and Dolly Parton. Brittany is widely regarded as the “go-to source” on creating loyal fans for your brand, and she is the author of the bestselling book, “Creating Superfans: How to Turn Your Customers Into Lifelong Advocates.”
Kapitler
1. Creating Superfans (00:00:00)
2. The Power of Authentic Connection (00:08:53)
3. Creating Super Fans in Any Industry (00:13:53)
4. Entrepreneur's Lessons From Shark Tank (00:24:23)
5. Transitioning to Keynote Speaking and Writing (00:29:36)
6. The Power of Customer Advocacy (00:36:35)
7. Building Advocates With the Supermodel (00:46:17)
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