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Indhold leveret af Los Angeles Times and Southwest Airlines | L.A. Times Studios. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Los Angeles Times and Southwest Airlines | L.A. Times Studios eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
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Episode 19: Yes, This Seat Is Open

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Indhold leveret af Los Angeles Times and Southwest Airlines | L.A. Times Studios. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Los Angeles Times and Southwest Airlines | L.A. Times Studios eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Window, aisle, or middle? Since Southwest Airlines first took to the skies, seating has been customer's choice. The reasons behind the open seating have as much to do with the airline’s unique culture as they do with an optimized boarding process. In this episode, Managing Director Customer Experience Tony Roach explains the policy that sets Southwest apart from the rest.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

  continue reading

23 episoder

Artwork
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Manage episode 318634181 series 3308664
Indhold leveret af Los Angeles Times and Southwest Airlines | L.A. Times Studios. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Los Angeles Times and Southwest Airlines | L.A. Times Studios eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Window, aisle, or middle? Since Southwest Airlines first took to the skies, seating has been customer's choice. The reasons behind the open seating have as much to do with the airline’s unique culture as they do with an optimized boarding process. In this episode, Managing Director Customer Experience Tony Roach explains the policy that sets Southwest apart from the rest.

For more stories on Southwest Airlines’ 50 years of flying and a look behind the scenes, check out latimes.com/isthisseatopen

  continue reading

23 episoder

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