HCH056: Jenn Boyles: My top five direct booking tips

Holiday Cottage Handbook

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Direct booking expert Jenn Boyles is the special guest on today’s show.
Jenn shares her top five direct booking tips, discusses industry trends, and talks about how to achieve trust as a host and property manager.
Jenn named Superhog as her favourite brand and gave Catherine Ratcliffe a special shout-out.
She also previewed the online Direct Booking Success Summit, which will take place on 8-10 October. Sign up (for free) here: https://directbookingsuccesssummit.com/
The episode includes sponsor mentions for HCH Financial Services, Your AirHost, Key Data, and Minut.
3:45 Jenn’s journey as a host and STR professional
7:44 The pitfalls of being listed on a single platform
9:26 Where should you list your rentals when starting out?
11:12 How do you turn an OTA guest into a direct booker?
13:35 This is hospitality, people!
14:36 How to achieve trust as a host
16:50 Jenn’s top hospitality tips
18:38 Trends in the STR world: over-saturation, regulation, and AI
23:25 The best locations for STRs
24:53 Jenn’s top five direct booking tips
33:36 Favourite brand: Superhog
34:32 Individual shout-out: Catherine Ratcliffe
36:12 No. 1 lesson learned: you are not alone!
Links:
James Varley: https://www.linkedin.com/in/jdsvarley/
Holiday Cottage Handbook: https://www.holidaycottagehandbook.com/
Free ticket for STR Zone on 4-5 October: https://www.holidaycottagehandbook.com/str-zone
Free ticket for Your Air Success on 8 November: https://www.holidaycottagehandbook.com/yourairhost
Priority list for new e-book: https://www.holidaycottagehandbook.com/e-book
Property Management Masterclass podcast series: https://www.holidaycottagehandbook.com/property-management-masterclass
Jenn Boyles: https://www.linkedin.com/in/jennboyles/
Direct Booking Success: https://directbookingsuccess.com/
Direct Booking Success Summit: https://directbookingsuccesssummit.com/
Free guide: 10 ways to drive guests to your website instead of Airbnb: https://directbookingsuccess.com/10-ways-to-drive-guests-to-your-website-instead-of-airbnb/
Mentions:
Superhog: https://superhog.com/
Catherine Ratcliffe: https://www.linkedin.com/in/ratcliffecatherine/
Sponsor links:
HCH Financial Services: https://www.hchfs.com/ Call: 0333 1234 536 Email: [e-mail]
Your AirHost: https://www.yourairhost.co.uk/
Key Data: https://www.keydatadashboard.com/products/prodata?utm_source=referral&utm_medium=partner&utm_campaign=holiday_cottage_handbook
Minut: https://www.minut.com/?utm_campaign=holidaycottagehandbook&utm_source=partners
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