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Indhold leveret af Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede vĂŠrk uden din tilladelse, kan du fĂžlge processen beskrevet her https://da.player.fm/legal.
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Michael Clark - CXTT Consulting - The Tech That Makes CX Work

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Manage episode 439456335 series 2422471
Indhold leveret af Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede vĂŠrk uden din tilladelse, kan du fĂžlge processen beskrevet her https://da.player.fm/legal.

Michael Clark is the founder of CXTT Consulting. He is based in Sydney, Australia. Michael has been recognised in 2023 in the Top 100 Contact Centre Influencers in APAC, and in 2022 as a Top 50 Small Business Leader.

Peter Ryan called Michael to talk technology and the tech stack required to make modern CX processes work well. We all know that multiple types of technology have become important for CX executives but how important is it to understand this technology and what really matters?

https://www.linkedin.com/in/mclarkcxtt/

https://cxtt.com.au/

  continue reading

337 episoder

Artwork
iconDel
 
Manage episode 439456335 series 2422471
Indhold leveret af Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede vĂŠrk uden din tilladelse, kan du fĂžlge processen beskrevet her https://da.player.fm/legal.

Michael Clark is the founder of CXTT Consulting. He is based in Sydney, Australia. Michael has been recognised in 2023 in the Top 100 Contact Centre Influencers in APAC, and in 2022 as a Top 50 Small Business Leader.

Peter Ryan called Michael to talk technology and the tech stack required to make modern CX processes work well. We all know that multiple types of technology have become important for CX executives but how important is it to understand this technology and what really matters?

https://www.linkedin.com/in/mclarkcxtt/

https://cxtt.com.au/

  continue reading

337 episoder

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