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Martin Anderson 🍋 - Lemon Contact Centre - Entrepreneurs In CX
Manage episode 434428627 series 3561395
Indhold leveret af Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Once you are into CX, you never leave... this summarises how Martin Anderson explains the journey he has taken over the past 21 years building the Lemon Contact Centre near to Durham in the north-east of the UK.
Peter Ryan talks to Martin about the entrepreneurial nature of BPO and CX, how he got started, and how he manages to compete in a business where the competition can be both local and global.
https://www.linkedin.com/in/martin-anderson-%F0%9F%8D%8B-b5372123/
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