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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…
Indhold leveret af Mike & Adrian. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mike & Adrian eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Connecting… It’s what we all do, it’s what we all need. We long to be connected, to be a part of, and to be valued. Join us as we discuss a deeper/richer/fuller life and the many aspects of it that strengthens our connections to each other, ourselves, and the world around us. Explore these connections with us through the sharing of stories, conversation, and a variety of topics.
Indhold leveret af Mike & Adrian. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Mike & Adrian eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.
Connecting… It’s what we all do, it’s what we all need. We long to be connected, to be a part of, and to be valued. Join us as we discuss a deeper/richer/fuller life and the many aspects of it that strengthens our connections to each other, ourselves, and the world around us. Explore these connections with us through the sharing of stories, conversation, and a variety of topics.
These times are filled with plenty of opportunity for unrest that can unsettle us and cause personal and family stress. We talk about ways to find peace amidst the chaos.
Our parents, TV, movies, books, and those around us provide many examples of types of partner relationships. It's up to each of us to figure out what works best for ourselves and what we are then looking for in a partner. We unpack some of the many pieces we consider important to a healthy relationship.…
The idea of creativity has been bubbling up lately. We chat about how it can help us in our problem solving, furniture layout, or our favorite hobby. We discuss some of our processes and what helps us to be more creative.
When you've got aging parents and raising children, you're right in the middle and part of the sandwich generation. We talk about the challenges and offer some ideas to keep in balance.
We're back and kicking off season two! We had an over the top busy year. After a recap Mike then shares being beyond his limits of overwhelmed and working through it.
We're taking a summer break to rejuvenate, spend time outdoors, and connect with family and friends. Be sure to set a calendar reminder for September 10th when our next episode will drop. Thanks for listening and we'll be back soon!
Father's Day focuses us on our father's and how they shaped us and helped us to be who we are today. Mike talks about fathering and what it means to him.
Opportunities for new experiences surround us. Local papers and community calendars often have a list of things to do and explore. Bring your friends, make some memories, and try something new.
We share stories about our mothers and talk about the influence they had on who we are today. Adrian shares her thoughts on being a mother and how important that is to her.
An ancient Jewish ritual connects us to our brokenness and heartache, and helps us to learn that we do not have to try to heal alone. Mike turns to the left as in the ancient ways and shares what's breaking his heart. Link to Simon Sinek - A Bit of Optimism We Cannot Heal Alone with Rabbi Sharon Brous…
We all have our favorite things, foods, songs, and so much more. Our favorites are often tied to special moments in time. Knowing other people's favorite things can help us connect with them. Today we share some of ours.
We all have internal power. Our awareness helps us to better understand ourselves and the world around us. When we learn and believe in ourselves, our confidence grows and we feel more ready to take on new challenges. As we tie our awareness and confidence together, our internal power flourishes to self reliance.…
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