Under The Influence is a podcast helping chiropractors help more people and help people more.
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Redefining Patient Care: Communication, Confidence, and Holistic Health with Dr. Krystalyn Lowery
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54:29
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54:29
In this episode, Martin sits down with Dr. Krystalyn Lowery, a chiropractor who doesn’t just treat symptoms—she redefines the entire approach. From her early days in genetics to her work today in both chiropractic and functional medicine, Krystalyn is on a mission to change how we think about patient care. It’s not about managing symptoms; it’s abo…
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Gratitude in Action: Dr. Kimberlie Furness on Building, Leading, and Giving Back to Chiropractic
46:33
46:33
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46:33
Martin sits down with Dr. Kimberlie Furness, a leader who sees chiropractic as more than just a profession—it’s a way to create change. From building a thriving practice on the Mornington Peninsula to co-founding the United Chiropractors Association in the UK, Kim’s journey has been about impact, not just success. She was the driving force behind C…
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The Power of "Function Before Feeling"
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17:17
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17:17
In this episode, Martin dives into a listener’s question about the art of putting “Function before Feeling” into practice. It’s a powerful shift—teaching patients that sustainable health comes from how well their body works, not just how it feels. But here’s the catch: we’re wired for quick fixes, and the standard expectation in healthcare is to st…
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Creating predicatable growth in your practice with Dr Brad Glowaki
56:56
56:56
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56:56
In this episode, Martin is joined by Dr. Brad Glowaki, a chiropractor who knows how to turn conversations into growth. Brad doesn’t just give talks—he changes the way people think about their health. By speaking to groups, he’s able to create trust, establish authority, and invite his audience to see chiropractic care in a whole new light. If you'r…
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A new framework to uncover (and change) people's health beliefs.
18:21
18:21
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18:21
People do what they do because of what they believe. And most of the time, those beliefs? They’re hidden in plain sight, quietly shaping every decision we make about our health. In this episode, Martin shares a new framework that brings those buried beliefs to the surface. He shows us how to shine a light on the patterns that hold people back and o…
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Unlock the Brain’s Potential with Chiropractic with Dr Heidi Haavik
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49:17
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49:17
In this episode, Dr. Martin Harvey sits down with Dr. Heidi Haavik, a trailblazing researcher in the neurophysiology of chiropractic, to explore the groundbreaking science shaping the future of chiropractic. They dive deep into state-of-the-art research that uncovers how chiropractic adjustments profoundly impact the brain, particularly the default…
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It’s easy to think that success comes from one big push, a magic moment, a killer strategy. But that’s not how greatness works. Not in business, and definitely not in a chiropractic practice. The Flywheel effect, popularized by Jim Collins, shows us that true transformation is the result of consistent, incremental effort. It’s about pushing, turnin…
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Questions to deepen your connection and understanding of people's values.
11:50
11:50
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11:50
People don’t just want adjustments—they want to be seen, heard, and understood. In this episode, Martin tackles a listener’s question about the powerful conversations that help reveal what patients really care about. It’s not just about fixing a problem; it’s about asking the right questions to build trust, deepen relationships, and create lasting …
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How to drastically reduce the number of people who drop out after their first phase of care.
21:13
21:13
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21:13
Ever wonder why patients vanish after the first phase of care? It’s not just about feeling better—it’s about connection lost and the value we fail to communicate. In this episode, Martin digs into the hidden reasons behind patient drop-off, exposing the communication flaws that sabotage long-term care. He’ll show you how to flip the script, turn th…
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What are the best ways to track people's progress? (the audio has been corrected)
23:22
23:22
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23:22
In this episode, Martin dives deep into a listener's question about the most effective objective tests for tracking client progress. He explores three pivotal questions: Why do clients commit to care? What are the most effective methods for tracking progress? And how can you change what you're doing to a better way without confusing or upsetting pe…
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How you should start and finish your daily visits to increase the value of your care.
18:47
18:47
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18:47
In this episode, Martin breaks down a simple but powerful idea: how the first and last moments of any interaction shape everything that happens in between. It’s the primacy and recency bias at work. People remember the start. They remember the finish. Everything else? It fades away. So, what if you could use this to your advantage? Imagine structur…
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How to create and market a multi doctor practice with Dr Hannah Pickford
49:12
49:12
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49:12
In this episode, we're unpacking the art and science of building a multidisciplinary team as a chiropractor—a task that's more complex than it sounds. Picture this: different clinical approaches, varying personalities, and diverse treatment times all under one roof. How do you create a team that’s not just a group of individuals, but a cohesive uni…
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Thriving Under Pressure with Dr. Jenny Roppola
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50:27
In this episode of Under The Influence, host Martin Harvey welcomes Dr. Jenny Roppola. She’s not just a seasoned chiropractor; she’s also has a master's degree in Counseling. Jenny has a passion for empowering chiropractors to handle the inevitable stresses of their practice with grace and resilience. Today, Jenny dives deep into the art of navigat…
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A simple strategy to help people go from pain to prevention oriented!
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18:18
In this episode, Dr. Martin Harvey dives deep into a game-changing strategy for practicing chiropractors. Imagine transforming your retention rates by shifting the way your patients perceive their health. Many individuals in our communities are driven by pain – they visit when they hurt and leave when the pain subsides. But what if they understood …
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The secrets to creating a high volume practice with no CA with Dr Steven Lockstone
1:06:15
1:06:15
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1:06:15
Creating a practice that genuinely serves people while maintaining a low-stress environment is a dream for many chiropractors. You likely entered this field with the aspiration to help others and to enjoy a balanced life, filled with time for family, friends, and hobbies. However, a bustling practice often brings with it a mountain of administrativ…
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Shituation - "It feels muscular so I will see a physio instead" 💩💩💩
12:14
12:14
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12:14
In this episode, Martin tackles a shituation that's all too familiar in chiropractic practice. It's the scenario where individuals perceive their problem as merely 'muscular' and seek temporary fixes like massages, physiotherapy, stretching, or foam rolling, instead of addressing the root cause with chiropractic care. This misconception often leads…
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Lessons from going from mechanistic to vitalistic practice with Dr Glen Duffy
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56:32
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56:32
In the world of chiropractic, the philosophy is our compass—it’s the 'why' that shapes the 'what' and 'how' of our practice. But what happens when your 'why' evolves? How do you transform your approach to stay true to your new understanding? Join us in this episode as Martin sits down with Glenn Duffy, a chiropractor who has navigated this very jou…
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Lessons from starting a practice from scratch with Dr Andrew Smith
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54:02
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54:02
Starting a practice from scratch means venturing into uncharted territory without a map or guide. The stakes are high—your livelihood, reputation, and mental health hang in the balance. In today's episode, we are joined by Dr. Andrew Smith, who not only launched his thriving practice from the ground up but also documented his journey to create a ro…
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"How do I talk proactive care when people come back after dropping out?"
13:06
13:06
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13:06
In this episode, Martin explores a listener's thoughtful question: "How do you approach the topic of continuing care for someone who's returned after dropping out? I don’t want to come across as 'I told you so' or overly pushy. Sometimes it feels simpler to avoid the conversation altogether. Is there a more effective way?" Join Martin as he delves …
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Shituation - "I got adjusted yesterday and I don't feel any better" 💩💩💩
13:56
13:56
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13:56
As chiropractors, we often face the challenge of helping our clients understand the difference between improving their function and merely focusing on how they feel. In this episode, I dive into effective strategies for communicating this critical distinction, especially when patients say they "don't feel any better." Tune in to learn how to shift …
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Is what your CA saying stopping people from rebooking?
10:58
10:58
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10:58
To get great results it's important that people follow their care plans. We focus a lot on communication approaches that help people see the value of rebooking to support their progress. But what if what your CA says doesn't support what you say? Or worse, what if it actually sabotages what you have said! In this episode, Martin breaks down the bes…
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Growing, scaling and loving practice with Dr Taylor Vagg
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49:47
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49:47
The most common challenges I hear when I speak to chiropractors are how do I: Grow my practice? Grow an associate practice? Have a practice and kids? Balance a practice and contribute to the profession? Get stuff done! In this episode, Martin speaks to Dr Taylor Vagg. Taylor has faced and conquered all of these so there's a lot you can learn from t…
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Your level of Certainty is arguably the most important ingredient in your chiropractic success recipe. But there's a lot of crap promulgated in chiropractic circles about what it takes to develop Certainty. This is a no-BS chiropractic podcast where each episode Craig and Martin dive deep into what it takes to have a successful chiropractic practic…
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Shituation - "What can't I fix this myself?" 💩💩💩
18:22
18:22
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18:22
Do you ever get irked when you lay out a perfect care plan for someone and they hit you with a, "Why can't I just fix this myself?" They always think there’s some magical exercise that can solve all their problems, right? Well, in today’s episode, Martin dives into why people lean so heavily into the idea of self-fixing through exercise. He also gi…
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5 things chiropractors do on adjustment visits that cause people to drop out (and what to do instead!)
19:55
19:55
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19:55
Patients and clients hit their peak results when they stick to the care plan you've laid out. That's how they get the best outcomes, and that's how your practice levels up and gets the most rewarding. But, what if you're accidentally doing things that push them away from continuing their care? In this episode, Martin breaks down the five huge blund…
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Would you like to be a Supercommunicator?
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25:56
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25:56
Charles Duhigg's new Book "Supercommunicators" starts "We all know people who are capable of connecting with almost anyone. They’re the ones we love talking to, who we turn to for advice, who hear what we are trying to say and make us feel seen." Would you like to be a Supercommunicator? In this episode, Martin breaks down the lessons for us as chi…
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Shituation – "Is that it?" how to communicate the value of visits separately to how long they take!
16:56
16:56
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16:56
One of the great things about chiropractic is that you can often create phenomenal change in an instant. There can be a challenge where people feel or even say "is that it?" when they get up from the table! As humans, we often see the amount of time someone takes with us as a proxy for value. In this episode, Martin breaks down how to avoid these s…
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Helping pain based people see the value of prevention and performance
15:57
15:57
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15:57
It can be frustrating when people come in for pain and then stop as soon as the pain stops. So what can we do to help people see the true value of chiropractic care? And how do we do it without making them wrong? In this episode, Martin maps out a simple 3-step process you can use in your practice to help people see the value of prevention and perf…
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Playing the infinite game with Dr Ash Pritchard.
43:52
43:52
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43:52
We often talk about the value of playing the long game. That when you prioritise long-term over short-term goals it helps you avoid 'bright shiny objects' and do things more in line with your values. So what about infinite games? Simon Sinek has written about the value of playing an infinite game, so how does it apply to us in chiropractic? In this…
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Raising the bar for women’s health through Chiropractic excellence with Dr Andrea Huddleston
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55:11
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55:11
If your practice is like most, you probably take care of more women than men. And the truth is that there are important differences in women's anatomy and physiology that can change the way they will respond to your care. In this episode, Martin is joined by Dr Andrea Huddleston who is a chiropractor with two Masters degrees in women's health. She …
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One of the paradoxes of communication is that often the less you say the more people understand you. This is particularly true in chiropractic where we are communicating about a view of health that is different to the predominant view. So what shoudl you do if you're prone to 'talking too much'? In the episode Martin shows you a practical way to ta…
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How should I use research in my daily visit communication?
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18:48
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18:48
Research is the currency of influence. It can give you and chiropractic credibility and authority. But let's face it, diving into the nitty-gritty of research can sometimes make your clients' eyes glaze over. So, how do you break down complex research into nuggets of wisdom that resonate with your patients? Tune into this episode for practical tips…
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Shituation - "Why do people talk over me and what can I do to stop it? 💩💩💩
19:16
19:16
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19:16
Do you hate it when someone talks over you? It feels crappy, doesn't it? In this episode, we explore this common yet seldom discussed challenge. Martin guides us through understanding why this happens and how to subtly (or not so subtly) shift the dynamic. The focus is on pattern interrupts and the 'yes,...and' strategy — tools not just for chiropr…
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The value of getting super clear on what you offer with Dr Theo Koenen
41:06
41:06
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41:06
****This episode was originally supposed to be out 2 weeks ago but I messed up the upload! Here it is***** Dive into an enlightening episode with Dr. Martin Harvey, where he sits down with the remarkable Dr. Theo Koenen. Not just any chiropractor, Dr. Koenen blends his passion for helping people through chiropractic with a vibrant role in Portugal'…
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A listener's question - How to handle re-exam shituations! 💩💩💩
23:28
23:28
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23:28
Objectively measuring the progress your clients make is a key to creating a high retention practice. But what if the measurements don't improve (or get worse) by the time of the re-exam? It's a shituation that can have the client deeply dissatisfied and you feeling uncertain about how to discuss it and what to recommend next. In today's episode Mar…
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A listeners question "How should I present chiropractic so more people say yes?
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22:24
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22:24
The bottom line is that the best way you can help people is to have them receive the benefits of care. Crafting your approach to communication is critical so that people both see that you care and see that they are likely to benefit. You have to have both the emotional and logical bases covered. In this episode, Martin breaks down an approach that …
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Beyond the Script: Mastering Authentic Connection for Chiropractic Retention
26:50
26:50
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26:50
In the chiropractic world, there's this belief that the key to keeping patients is all about nailing down slick scripts and selling them on the wonders of chiropractic care. It's a never-ending hustle of always closing deals, roping back in those who've left, and scouting for fresh clients. But, here's a thought: maybe there's a smarter way to do t…
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4 things that chiropractors do that kill their retention.
18:52
18:52
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18:52
Let's cut the crap. Today, Martin is going to tell you about the four ways you're screwing up patient retention without even realizing it. In the chiropractic world, there's this bullsh*t belief that if you just nail the perfect spiel in your report and become a ninja at dodging objections, patients will magically stick around. Wrong. This episode …
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6 practices, 22 chiropractors and a cycling team. Scaling up your impact with Dr Craig Mc Lean
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54:16
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54:16
Dr Craig McLean is a chiropractor and also the leader of the Chiro London group of practices in London, England. He joins Martin in this episode and shares what he has learned about building successful practices, creating a good team dynamic, and making a bigger impact in a busy place like London. If you're wondering what you may need to do to scal…
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6 reasons it's hard to change people's beliefs (and what to do about it)
28:53
28:53
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28:53
In this episode, our host, Martin, dives into the world of cognitive biases that shape the beliefs of both health professionals and those seeking chiropractic care. As university-educated health professionals, we often pride ourselves on thinking 'correctly,' but the influence literature tells a different story – our thinking is inherently biased. …
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Great news about chiropractic for kids with Dr David Cahill
27:00
27:00
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27:00
Dr David Cahill is a practicing chiropractor and is the President of the Australian Chiropractors Association. He joins Martin to chat about the announcement, by the Chiropractic Board of Australia, of a new position on the Chiropractic care of children. Dave and Martin also discuss the "Safer Care Victoria" review of the safety and effectiveness o…
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The value of measuring the full spectrum of people's response to care with Dr Brock McCurdy
42:19
42:19
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42:19
In this episode Martin is joined by Dr. Brock McCurdy. Ever noticed how patients seeking care for back pain often miss the broader positive outcomes, such as improved sleep and heightened energy levels? Learn the value of a systematic approach to tracking and understanding patient responses to chiropractic care. Discover the immense value in measur…
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Upgrade your marketing with Dr Angus Pyke 📈📈📈
51:18
51:18
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51:18
Dr Angus Pyke is an expert in marketing for chiropractors. He describes marketing as a process of getting more people to know, like, and trust you. When this happens you create an environment where your practice can flourish and more people in your community can live healthier, happier, more active lives. The key to making this happen is to do the …
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The 3 best questions to ask with reactivations
17:48
17:48
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17:48
People do what they do because they believe what they believe. The most common belief that causes people to stop having care is that 'you see a chiropractor when you have pain'. When people come back in the return of their symptoms is an opportunity to help them see the value of a different belief system. But for them to be able to see it you have …
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The philosophy centred practice with Dr Nimrod Mueller
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53:47
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53:47
The last episode was all about the BIG picture of chiropractic. In this episode, Dr Nimrod Mueller returns to expand on the ideas he spoke about last time. Last time was about universal intelligence, innate intelligence, and consciousness, this time it's about how you apply these ideas in practice. Nimrod's blog https://nimrodmueller.wordpress.com/…
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BIG picture Chiropractic with Dr Nimrod Mueller 🌏🌏🌏
1:02:50
1:02:50
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1:02:50
In chiropractic, we often talk about ideas like innate intelligence and universal intelligence. They speak of a potential impact of chiropractic far bigger than sore backs and cricked necks. In this episode, Dr Nimrod Mueller joins Martin and they talk about consciousness, universal intelligence, and the big picture of chiropractic. Nimrod's blog h…
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Shituation - "Your adjustment hurt me"💩💩💩
22:46
22:46
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22:46
People are sometimes sore after an adjustment. It's a common experienec and unfortunately one that can make people less likely to follow through with the care they need. In today's episode Martin answers a listener question about how this shituation as well as breaking down how to talk about the risks of care. To learn more about the Retention Reci…
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The future of chiropractic education with Dr Pat Sim
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40:07
Join us for an engaging conversation in this episode as Dr. Patrick Sim, a chiropractor and the President of the Australian College of Chiropractic (ACC), shares insights on the exciting new opportunities available for aspiring students not only in Victoria but across Australia. In this thought-provoking discussion, we delve into the significance o…
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The fast track to growing your practice with Dr Oliver Croke
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54:34
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54:34
Growing your practice in 2023 is very different from how it was 5, 10, or 20 years ago. the problem is that many of the practice growth coaches, gurus, and experts started their practice 'back then' and so the lessons they learned may not be optimal for today's environment. In this episode, Dr Oliver Croke joins Martin to talk about the strategies …
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What would the godfather of the influence literature tell you to do in your practice?
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24:40
In this episode, we explore the realm of influence, drawing inspiration from the legendary Robert Cialdini, known as the godfather of the influence literature. His pioneering research equips us with a toolbox of potent strategies to amplify the impact of our messages. Join Martin as he responds to a listener's query by breaking down Cialdini's thre…
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