4 things that chiropractors do that kill their retention.
Manage episode 395952712 series 3447537
Let's cut the crap. Today, Martin is going to tell you about the four ways you're screwing up patient retention without even realizing it. In the chiropractic world, there's this bullsh*t belief that if you just nail the perfect spiel in your report and become a ninja at dodging objections, patients will magically stick around. Wrong.
This episode is about tearing down that illusion. It's not about mastering some fancy script or playing verbal judo with patients. That kind of approach? It's a one-way ticket to a never-ending loop of convincing, losing, and desperately trying to win back patients. You end up stuck in this cycle of throwing money at Facebook ads, gimmicky discounts, and whatever else, hoping something sticks. Spoiler alert: It doesn't work.
Martin's here to wake you up. He's going to lay out the real reasons patients are walking out the door and what you can actually do about it. Forget the usual BS. It's time for a reality check on building genuine, bullshit-free relationships with your patients. So, buckle up and get ready for some hard truths that could turn your practice around.
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To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0
Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0
Email me - martin@insideoutpractices.com
168 episoder