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Beyond the Script: Mastering Authentic Connection for Chiropractic Retention
Manage episode 397358875 series 3447537
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In the chiropractic world, there's this belief that the key to keeping patients is all about nailing down slick scripts and selling them on the wonders of chiropractic care. It's a never-ending hustle of always closing deals, roping back in those who've left, and scouting for fresh clients. But, here's a thought: maybe there's a smarter way to do this.
People stick around for two reasons: they feel a real connection with you because they know you genuinely care, and they see that chiropractic care helps them do stuff that's important to them. It's not about how well you can recite lines; it's about the bonds you build and the value you bring to their lives.
Your skills in creating these connections and showing the real worth of what you do are what really drive patient retention. Your current Patient Visit Average (PVA) isn't just a number; it's a reflection of how good you are at keeping patients around.
In today's episode, we're cutting through the noise to focus on what really matters. I'll break down the exact skills you need to amp up your retention game, based on where you're at right now. It's about moving away from the old playbook and towards a more authentic, effective way of running your practice.
To learn more about the Retention Recipe 2.0 https://insideoutpractices.thinkific.com/courses/retention-recipe-2-0
Check out Certainty 2.0 https://insideoutpractices.thinkific.com/courses/certainty-2-0
Email me - martin@insideoutpractices.com
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