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A podcast about restaurant distribution and foodservice economics. David works in the foodservice distribution industry, servicing restaurant groups in the U.S. Pacific Northwest. "I have spent half of my career in restaurants learning from customers, and the other half supporting restaurants as a foodservice distributor. Having always looked for a podcast that could teach me more about distribution, supply chain, foodservice sales, products, and restaurants, but never finding it... I decide ...
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Welcome to the All Hands In: Rockstars in Foodservice Podcast! This is where we are inspiring, educating and celebrating how amazing food, guest service and creative marketing happens everyday because of all the smart, hard working hands it takes in making a rowdydow of ‘all things food’ possible to feed people everyday, everywhere!
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The Good, The Bad & The Foodservice Industry

MAFSI — Manufacturers' Agents Association for the Foodservice Industry

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MAFSI’s Research Data and Trends Committee keeps its eyes on the health of our industry, helps navigate all the ups, downs, and unexpected turns the market takes, and explores — The Good, The Bad, and The Foodservice Industry.
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Tim Petrillo, co-founder and CEO of The Restaurant People and Urban Street Development. Tim shares his remarkable journey in the food service industry and how he has significantly impacted South Florida's dining scene. With over 70 restaurants under his belt, Tim discusses t…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Ralph Bauer, CEO of The Melt. Ralph shares his remarkable journey in the food service industry, highlighting how he quintupled the average revenue per unit from $700,000 to an astounding $3.5 million. With over 25 years of experience, including leadership roles at Popeyes an…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Dr. Emily Williams Knight, the President and CEO of the Texas Restaurant Association. Emily is a powerhouse advocate for the Texas food service industry, representing over 60,000 restaurants and 1.3 million employees. She shares her journey from a military upbringing to her …
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Bill Lewis, the President and CEO of Frosty Acres Brands. They explore the critical role of independent food distributors and how Frosty Acres is leveraging data-driven insights to identify new growth opportunities in the industry. Bill shares his journey from Ohio to Georgi…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Betsy McAtee, CEO of Dreamland Barbecue. Betsy shares the legendary history and cultural significance of barbecue in Alabama. The conversation highlights Dreamland's unique approach to barbecue, which includes cooking over an open pit and using a signature vinegar-based sauc…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Elisia Flores, the CEO of L&L Hawaiian Barbecue. Elisia discusses her remarkable journey with her family-owned restaurant chain, which has grown into a global brand with over 200 locations. Elisia shares her unique perspective on managing a large business while maintaining t…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Derrick Green, former Army veteran, and Alaska’s “breakfast king”. Derrick shares his inspiring journey of transforming personal health challenges into a thriving food business, Waffles and Whatnot. After facing significant health issues within his family, including cancer d…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Joe Prewett, CEO of Oregon Fruit Products. Nick and Joe explore the innovative strategies driving success in the food service industry today. With a robust background in marketing, Joe discusses his journey from the Bay Area to leading a renowned fruit brand, highlighting le…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Tom Boucher, CEO of Great New Hampshire Restaurants. Nick and Tom discuss the importance of employee recognition and engagement within the food service industry. With over 40 years of experience, Tom emphasizes how a robust reward system has transformed his business, allowin…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with celebrity baker Dana Herbert. With a background in both savory and pastry arts, Dana has made a name for himself not only in Delaware but also nationally, thanks to his appearances on shows like TLC's Cake Boss. Nick and Dana discuss the importance of mentorship and the uniq…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Michel Nischan, a four-time James Beard Award Winner and chef. Michel shares his journey from working on his grandfather's farm to becoming a celebrated chef and influential advocate for food equity and sustainability. Michel talks about co-founding Wholesome Wave and Wholes…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Mike Pilkington, CEO of KEY Sparkling Water, to discuss his diverse career journey from corporate management at Sysco Foods to entrepreneurship with Death Wish Coffee and now, KEY Sparkling Water. Mike shares insights on leadership, and resisting unionization, and underlines…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Richard Byers, President of Cash-Wa Distributing. Richard’s unique journey from working in an Italian restaurant in Philly to leading a major food distributor highlights his resilience and dedication to continuous learning. He talks about the ups and downs of his career, the…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with John Miller, President and COO of Legacy Food Group. John Miller dives into the dynamics of the food service industry, discussing how he transitioned from banking into food distribution and the valuable lessons learned along the way. Nick and John discuss the significance of…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Sean Lyons, Managing Partner of Up Hospitality Partners. Sean shares his enriching journey from a finance graduate at Purdue University to becoming a prominent name in the Tennessee restaurant scene. Sean and Nick explore the practical aspects of finding investors, structuri…
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This week on the Titans of Food Service podcast, Nick Portillo speaks with Mike Bausch, Award-Winning Restaurateur & Certified Master Pizzaiolo. Mike shares his journey from law school dropout to owning twelve restaurants across seven brands. Nick and Mike discuss effective restaurant management, building a strong brand, and creating a thriving sta…
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This week on the Titans of Food Service podcast, Nick Portillo continues interviewing food service titans in his "Across America in 50 Weeks” series. Nick speaks with Chris Munz, Vice President of Growth at Voosh, a company offering data-driven tools aimed at optimizing profitability for restaurant owners. Nick and Chris explore the dynamic food sc…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Johnny Hughes, a veteran of Tyson Foods who has seen the company grow from $4 billion to over $50 billion in his time there. Johnny discusses his career journey from the operations floor to a senior vice president role in sales at Tyson Foods. He shares valuable…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Bill DePaola, President of The Lime Truck and an accomplished entrepreneur in the food service industry. Bill shares his inspiring journey from his roots in New York City to establishing a successful franchise business. With an emphasis on financial accessibilit…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Walt Postelwait, President of Pak Group for North America. Walt shares his extensive journey in the food service industry, from his initial steps in the citrus business to rising as a prominent figure in the flavor industry. He offers advice for those aspiring t…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo invites his father John Portillo, CEO of Portillo Sales & Marketing, to celebrate nine years of Portillo Sales and Marketing. They discuss the evolution of their business, key strategies that have driven their success, and the importance of building strong relationships in …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Chris Nisi, Founder and CEO of Nisi’s Craft Bakery. Chris shares his fascinating upbringing in an Italian-American family and how those roots influenced his career in the food service industry which now spans over 25 years. He discusses the unique processes behi…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Eric Martin, Chief Performance Officer at Food Sales East. With an extensive career in the food service industry spanning over three decades, Eric has a wealth of experience and expertise, having navigated significant industry changes and scaled Food Sales East …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Reed McCord, the innovative founder and CEO of First Bite. Reed shares his experiences and the challenges he faced while building First Bite. He explains how First Bite helps businesses in the food service industry by offering a vast database of restaurant infor…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Jen Roth, Vice President of Away from Home and Small Format for Hain Celestial and Emily Mark, National Sales Manager for Away from Home Food Service and Vending at Hain Celestial. Nick, Jen, and Emily discuss Hain Celestial's intentional efforts to revolutioniz…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo delves into the grueling yet exhilarating world of Ironman triathlons, connecting his personal journey with universal lessons in business and personal growth. Following his participation in the Ironman Texas event, Nick shares an honest and detailed recount of his rigorous …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Charles Bililies, Founder & CEO of Souvla, a Greek-inspired restaurant that has burgeoned into a culinary staple in San Francisco. Charles boasts a rich lineage rooted in the food service industry, with his family's restaurant background paving the way for his i…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Mark Chavez, Director of the Tustin Unified School District. With a strong background in the food service industry, particularly within school nutrition, Mark shares his deep understanding of the complexities and responsibilities inherent in feeding students hea…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Paul Fournier, president at TacticWare Resources and a highly sought-after food service consultant. Nick and Paul talk about the evolution of the broker industry, the importance of maximizing broker relationships, and how manufacturers can work with brokers to a…
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Welcome to a brand-new episode of The Good, The Bad, and the Foodservice Industry, where we explore the intricacies and tales from the heart of the foodservice world. We're bringing you a thought-provoking discussion on-site from the MAFSI 2024 conference around "Unreasonable Hospitality," a book written by Will Guidara, the former general manager …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Hannah Lopez, the Director of Marketplace for Food Service at the Plant Based Foods Association (PBFA). Nick and Hannah discuss exciting developments in the plant-based food movement, recent legislation in Los Angeles County, and Hannah's background in starting …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo takes an intimate look at the nearly nine-year journey of his company, Portillo Sales and Marketing. Nick talks about the importance of having a strong founding team, investing in key hires, and embracing change and innovation. He shares how building a strong company cultur…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Paul Neal, CEO of Vantage Point Commercial Capital and a real estate finance expert who's carved a niche in helping business owners secure their financial future through property ownership. Paul shares his wisdom on how owning your building can significantly pro…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Dan Gordon, a transformative coach in the fields of business, sales, and public speaking. Dan shares his philosophy on the importance of being interesting over just being good at something. Through a blend of personal experiences and sharp insights, Dan illustra…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Stephanie Lind, whose extraordinary story embodies the resilience and innovation at the heart of the food service industry. Stephanie brings invaluable insights from her multifaceted career, emphasizing strategies that drive small, impactful brands toward succes…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Mario Sakora, a thought leader in the realm of human behavior, leadership development, and Enneagram application within the business space. He discusses the Enneagram model of personality styles and how it can be used in leadership development. Mario shares insi…
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Welcome to the second episode of MAFSI's “The Good, The Bad, and The Foodservice Industry.” This episode focuses on the relationship between foodservice Manufacturers’ Reps and Service Providers and how service plays a crucial role in our industry. Our special guest is Nick Cribb, President of Sam’s Service, Inc., and current president of CFESA. Wi…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Laura Chute, Vice President of Sales for Custom Culinary. With over 20 years of experience in the industry, Laura shares her passion for helping customers optimize their businesses and create positive outcomes. She discusses the importance of rest and recovery i…
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In this solo episode of the Titans of Food Service podcast, Nick Portillo delves into the profound changes and consolidations occurring in the food service broker industry. Nick touches on the emotional journey and the evolution of his business, Portillo Sales and Marketing, emphasizing its challenges and triumphs. He discusses how they navigated t…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with food service maven Candace Williams. Set against the background of Candace's expertise in the plant-based beverage space, this dialogue delves into her career trajectory, her innovative approach to national accounts, and her integral role in the ascent of Califi…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Ed Zimmerman, a seasoned professional with over four decades of experience in the food service industry. He is the President of The Food Connector, a company that specializes in B2B marketing and strategy within the sector. Ed shares valuable perspectives on the…
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Dan Bubniak, former CFO and COO of Dirty Hands, a natural food merchandising company. Having occupied the helm of a small family business that underwent a remarkable 20x growth over six years to become a national powerhouse with a presence in over 35 states and …
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In this week’s episode of the Titans of Food Service podcast, Nick Portillo speaks with Russ Hawkins, a celebrated influencer in food service technology. With Russ’ extensive experience in tech, he discusses the transformative potential of data analytics for businesses and shares how Agilence, Hawkins' company, allows food service entities to tap i…
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This episode previously aired on the CEO Podcast. "In this episode, Vince and Scott are joined by a special guest, Nick Portillo, to delve into the fascinating world of building a generational business. They explore various aspects of thriving in a generational business and offer valuable insights on what it takes to create a successful family-run …
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In this Christmas special of the Titans of Food Service podcast, host Nick Portillo invites his father, John Portillo, to discuss their favorite holiday foods, traditions, and movies. They also reflect on their professional achievements in the past year. John emphasizes the importance of prompt communication in the food service industry and shares …
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In this episode, host Nick Portillo shares his excitement for the upcoming season of the Titans of Foodservice podcast and reflects on the valuable insights gained from the previous 52 episodes. Nick talks about how to become comfortable with failure, the power of following up, and the value of getting involved in your community. Listen this week a…
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In this special episode of the Titans of Foodservice podcast, host Nick Portillo speaks with his wife Carly Portillo. Carly is a marriage and family therapist with her own private practice. She specializes in helping individuals and couples navigate relationships and improve their mental health. Nick and Carly discuss their experiences in their res…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Chris Jennings, a sales training expert with over 30 years of experience. Chris believes in creating better conversations and win-win relationships. Chris talks about the importance of being authentic and relatable when talking to customers and encourages salespeop…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with executive coach and organizational development expert Margie Oleson. Margie shares her insights on transforming leadership teams and building high-performing organizations. She emphasizes the importance of teamwork and clarity in achieving success and offers practi…
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In this episode of the Titans of Foodservice podcast, host Nick Portillo speaks with Patrick Day, Vice President and General Manager at Giordano's Food Service. Patrick shares his journey from owning and running restaurants to becoming a top sales rep at Cisco and eventually landing his current role at Giordano's. He emphasizes the importance of un…
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