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Maine: Helping Restaurants Manage and Grow on Third-Party Delivery Platforms with Chris Munz, VP of Growth of Voosh
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This week on the Titans of Food Service podcast, Nick Portillo continues interviewing food service titans in his "Across America in 50 Weeks” series. Nick speaks with Chris Munz, Vice President of Growth at Voosh, a company offering data-driven tools aimed at optimizing profitability for restaurant owners. Nick and Chris explore the dynamic food scene in Maine and discuss Voosh's role in helping restaurants manage third-party delivery services like DoorDash and Uber Eats. Chris also shares insights into the importance of data-driven decisions, handling disputes, and the future of restaurant technology.
Quotes
- "Loyalty is a feeling. It's not just points or earned rewards. It's how the guest feels about a brand." -Chris Munz
- "What we're doing at Voosh is helping restaurant operators understand third-party delivery, which is an enigma right now for them but a huge opportunity." -Chris Munz
TIMESTAMPS
(00:02) Boosting Restaurant Profits with AI and Third-Party Delivery Management
(02:41) Exploring Maine's Culinary Scene and Outdoor Adventures
(09:37) Email Marketing's Evolution and Its Impact on Restaurants
(14:27) Automating Dispute Claims for Restaurants to Improve Profitability
(18:07) Helping Restaurants Navigate Third-Party Marketplaces and Data Utilization
(23:16) The Impact of Delivery Apps on Restaurant Margins and Consumer Habits
(26:10) Future Disruptions in Food Service and Delivery
(30:13) Career Goals and the Importance of Industry Knowledge Sharing
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