Does living in a well-designed city make you healthier? How can surfing increase your creativity? Have you ever wondered why hospitals are so ugly? Bon Ku is a physician and an avid fan of design, food, surfboarding, and Medicine. On DESIGN LAB, Bon and his guests tell stories at the intersection of design, science, and humanity. Listen each week and learn new insights, hacks, and design principles that you can apply to your own life. ISSN 2833-2032
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In each episode, AHIP is joined by a health care leader who shines a light on the big thing they want to see America focus on for health care improvement — from the impact of new technology like artificial intelligence to innovative solutions to effectively serve consumers. Watch episode videos on YouTube: https://www.youtube.com/@AHIPCoverage.
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Treatment Through the Digital Front Door: Melissa Perry, MD & Demetrios Marousis MA, MBA, LPC | Highmark Inc.
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The fear of judgment or disapproval is one of the biggest hurdles people face when seeking mental health and substance use disorder treatment. Highmark Inc., a Blue Cross Blue Shield health and wellness organization, is helping break that stigma with innovative solutions. One of those solutions is a "digital front door," which allows members to int…
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Innovative Health Care by Design: Bon Ku, MD, MPP | Advanced Research Projects Agency for Health (ARPA-H)
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What if doctors could think like designers? Can that change the way we deliver health care services in terms of products, services, and spaces? Long before he joined the Advanced Research Projects Agency for Health (ARPA-H), Dr. Bon Ku was an expert in health care design, combining creativity with scientific rigor and advocating for doctors to thin…
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Strategies for Social Impact — Inside The Ad Council’s Mental Health Initiatives: Anthony Signorelli | The Ad Council
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For more than 80 years, The Ad Council has addressed significant social issues in the United States through powerful communication strategies. From Smokey Bear to “Friends Don't Let Friends Drive Drunk,” the Ad Council has brought together marketers, advertisers, nonprofits, and government agencies to address critical social issues. The nonprofit o…
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We Are Partners in Care: Susan Dentzer | America’s Physician Groups
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The mission for America’s Physician Groups (APG) is “taking responsibility for America’s health.” Not only is APG’s mission bold and aspirational, but so is APG President and CEO, Susan Dentzer. One of the nation’s most respected health policy thought leaders and journalists, and a frequent speaker and commentator on television and radio, Dentzer j…
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From Vision to Action — The Future of Health Equity: Dr. LaShawn McIver & Pleasant Radford Jr. | AHIP | UCare
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As a major player within the health care system, health insurance plans are uniquely positioned to advance health equity in terms of how we design and pay for the benefits that bring better health and wellness care to everyone — no matter who you are, or where you live. LaShawn McIver, MD, MPH, AHIP’s senior vice president and chief health equity o…
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A Masterclass Approach to Micro-tailoring Health Dr. Talya Schwartz | MetroPlusHealth
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New York is the largest city in the United States – and no borough, neighborhood, or community is quite the same. The city and its diverse populations need tailored, hyperlocal, hyper-focused health coverage designed for them – a challenge for which MetroPlusHealth has risen to the occasion. The mission goes beyond offering every New Yorker equitab…
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Why Medicaid Matters: Matt Salo | Salo Health Strategies
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Host Robert Traynham sits down with Matt Salo, founder & CEO of Salo Health Strategies, for a candid conversation on how collaboration among Medicaid, AHIP, and health insurance providers is improving health care outcomes and access — and ensuring that the program is effective, affordable, and accountable.…
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Guiding Greater Health from the Top: Mike Tuffin & Pat Geraghty | AHIP | GuideWell | Florida Blue
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What will it take to make health care more integrated, accessible, and patient centric? It starts with collaboration, innovation, and technology, says AHIP President and CEO Mike Tuffin and Pat Geraghty, chair of the AHIP Board of Directors and president and CEO of GuideWell and Florida Blue. Tuffin and Geraghty sat down with us to talk candidly ab…
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Elevating Mental Health Care for All: Eva Borden | Evernorth Health Services
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How do we think about the mind in relationship to the body, our environment, and those around us? And how can we make sure the people who need support — particularly when it's focused on mental health — are able to get the care they need? Eva Borden is the president of behavioral health for Evernorth, the health services business for Cigna Corporat…
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How to Close Health Care Gaps: Pooja Mittal
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19:03
There have never been so many pathways to getting quality health care — but barriers still exist. Disparities are real for many people, including those in racial and ethnic minorities, less privileged socioeconomic communities, and underserved rural populations. Pooja Mittal, DO, chief health equity officer for Health Net, joined Conversations in C…
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Inside the Mind of a Global Health Equity Expert: Dr. LaShawn McIver
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AHIP Executive Vice President Robert Traynham sits down with LaShawn McIver, AHIP’s senior vice president and chief health equity officer, for an in-depth discussion about her vision for health equity and her role at AHIP.Af AHIP
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Homelessness as a Health Problem: Dr. Michael Hochman
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There are 600,000 people experiencing homelessness in the United States, including 200,000 people in California and 70,000 in Los Angeles County. And yet homeless health care is a one-person-at-a-time operation that requires care to be deployed on the streets where these patients live. Dr. Michael Hochman, CEO of Healthcare in Action, a subsidiary …
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What’s Next in Health Care Policy: Adam Abrams & Annalyse Keller
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The American public is calling out for a conversation around health care. But will policymakers and members of Congress pick up the call? And if not now, when? Adam Abrams is a partner and Annalyse Keller is a managing director at Seven Letter, a strategic communications firm in Washington, D.C. We break down the agenda on Capitol Hill between now …
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Better Health Care, No Matter Your Status: Dr. Darrell Gray
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Health is not just what happens in the clinic or in the emergency department at the hospital. It happens in our homes, our neighborhoods, and our communities. So how can the health care industry reduce disparities and promote access to care and services that meet people where they are? Darrell Gray, II, MD, MPH, is the president & CEO of Wellpoint …
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Combatting Medical Misinformation: Geeta Nayyar
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When it comes to health care, an engaged, educated, and empowered consumer is a better patient. But how can the average consumer know where to go for real health information? And how can they determine what is fact versus what is rumor? Geeta Nayyar, MD, MBA, former chief medical officer at Salesforce, joined Conversations in Care host Robert Trayn…
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Serving America’s Seniors: Dawn Maroney and Hakan Kardes
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28:50
The seniors of today look nothing like the seniors of the past – and their stories, health journeys, and needs for community and connection are all evolving. So too is their health care. Dawn Maroney, president, markets, Alignment Health & CEO, Alignment Health Plan, and Hakan Kardes, chief technology & experience officer, Alignment Health, joined …
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Changing Our Mental Health Approach to Save Lives: Cara McNulty
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How do we make sure no one has to suffer in silence? That mental well-being is considered just as important as physical health — and to drive down self-harm attempts? We talk about it. We prioritize it. And we change the whole ecosystem of care to prevent, identify, and treat long before someone is in crisis. AHIP’s very own Robert Traynham was joi…
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Delivering Health with Heart: Eric C. Hunter and Sachin H. Jain
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What does it mean to lead from the heart — to look beyond the percentages to see the people most vulnerable in our communities in need of care? AHIP’s very own Robert Traynham was joined by Eric C. Hunter, president & CEO of CareOregon, and Sachin H. Jain, MD, MBA, CEO, SCAN Health Plan and SCAN Group, for a thought-provoking and honest conversatio…
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AHIP President and CEO Matt Eyles and co-host Laura Evans sat down with Mom’s Meals’ Catherine Macpherson to discuss how to address food insecurity, as well as the value of food as medicine.Af AHIP
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EP 128: Designing the Future of Food | Dan Barber
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This week we talk about how real food is the best medicine. Dan Barber is chef and co-owner of Blue Hill and Blue Hill at Stone Barns in New York, and the author of The Third Plate. A fierce advocate for sustainable, ethical farming and cooking, Barber’s opinions on food and agricultural policy have appeared in The New York Times and other publicat…
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EP 127: Designing Brand Strategy | Howard Belk
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This week we talk about simplicity as a strategy. Howard Belk pulls double duty as Co-Chief Executive Officer and Chief Creative Officer of leading global brand experience consultancy Siegel+Gale, which he claims is one (or two) of the six best jobs on the planet. He is an entrepreneur who helped a 50-year-old branding firm reestablish industry lea…
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EP 126: Designing with Neurodivergent People | Katie Gaudion
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This week we talk about designing for diverse perspectives Katie is a designer and researcher; she is a design consultant and Senior Research Associate at the Helen Hamlyn Centre for Design which is an Inclusive design Centre based at the Royal College of Art in London. Katie is neurodivergent (Dyslexic and Dyspraxic) and for the last 16 years has …
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EP 125: Designing Home-Based Care | Gregory Snyder
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This week we talk about designing human-centered care, at home. Gregory Snyder is a clinical innovator and physician executive leading technology-enabled care delivery models to improve healthcare quality and safety. He is a graduate of Princeton University, Sidney Kimmel Medical College at Thomas Jefferson University, Brigham & Women’s Hospital In…
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EP 124: Designing Nursing Care | Sarah DiGregorio
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This week we talk about the story of nursing how it has shaped our world. Sarah DiGregorio is the critically acclaimed author of Early: An Intimate History of Premature Birth and What It Teaches Us About Being Human and Taking Care: The Story of Nursing and Its Power to Change Our World. She is a journalist who has written on health care and other …
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EP 123: Designing Oceans | Helen Czerski
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Today we talk about building a healthy relationship with the ocean. Helen Czerski was born in Manchester. She is an Associate Professor in the Department of Mechanical Engineering at University College London. As a physicist, she studies the bubbles generated by breaking waves in the ocean to understand their influence on weather and climate. Helen…
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EP 122: Knock Knock, Hi with the Glaucomfleckens | Will and Kristin Flanary
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This week, Bon talks about redesigning medicine with Will and Kristin Flanary (aka the Glaucomfleckens)! Knock Knock, Hi! Is a podcast and YouTube series hosted by Will and Kristin Flanary (aka the Glaucomfleckens). I had the chance to join this famous duo on their show and chat about redesigning medicine. We talk about why fax machines are still a…
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EP 121: Designing for the Future | Manuel Lima
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This week we talk about The New Designer: rejecting myths and embracing change. Manuel Lima is an internationally renowned designer and author of three bestsellers that have been translated into several languages: The Book of Circles, The Book of Trees, and Visual Complexity. Named “one of the 50 most creative and influential minds” by Creativity m…
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Treating Mental Health, One Meditation At A Time
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40:32
AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by David Ko, CEO of Calm, and Jeff Warren, a Calm meditation instructor, for a discussion on the nations overarching mental healtAf AHIP
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EP 120: Designing Self-Care | Pooja Lakshmin
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This week we talk about designing real self-care versus faux self care. Dr. Pooja Lakshmin, MD is a psychiatrist and author, the founder of Gemma, the digital community focused on women’s mental health and equity; and a contributor to The New York Times. Her new book, REAL SELF-CARE: Crystals, Cleanses, and Bubble-Baths Not Included, has been featu…
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EP 119: Designing Dementia Care | Sandeep Jauhar
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29:18
This week, we are talking about designing better dementia care. Sandeep Jauhar has written several bestselling books, all published by Farrar, Straus, and Giroux. His latest book, "My Father’s Brain," published in April 2023, is a memoir of his relationship with his father as he succumbed to dementia. In the book, Jauhar sets his father’s descent i…
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EP 118: Designing Health Equity | Adriane Ackerman & Robert Fabricant
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41:34
On today's episode, we are going to talk about designing for health equity. Adriane Ackerman is a community convener, strategic innovator and life-long rabble-rouser. She currently directs several programs at the Pima County Health Department in Southern Arizona, including a $4 million grant program from the Department of Health and Human Services’…
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EP 117: Designing Open-Source Medical Software | Maya Friedman & Kelly Watson
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On today's episode, we are going to talk about designing open source medical software. Maya Friedman is a digital product design lead and art director who designs solutions for unmet needs in the health tech and femtech spaces. She currently leads the user experience, visual and sonic design for Tidepool's FDA-cleared, automated insulin dosing mobi…
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Helping the Homebound Through House Calls
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31:34
AHIP President and CEO Matt Eyles and co-host Laura Evans were joined byDr. Paul Chiang and Julie Sacks from the Home Centered Care Institute for a discussion coveringeverything from the variety ofAf AHIP
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EP 116: Designing Hope in American Medicine | Ricardo Nuila
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On today's episode, we are going to talk about designing hope in American medicine. Dr. Ricardo Nuila works as an internal medicine doctor and hospitalist in his hometown of Houston. It’s hard for him to imagine practicing medicine anywhere else but at a safety-net hospital, where he focuses on a person’s healthcare problem. His experiences as a do…
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Highlighting the Value of Medicare Advantage
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25:18
AHIP President and CEO Matt Eyles and co-host Laura Evans sat down with four seniors -Corrin Heck, Sandy Smith, Vicki Benson, and Mike Vaquer - to discuss the value and benefits of the Medicare AdvantAf AHIP
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EP 115: Designing the Built World for our Bodies | Sara Hendren
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In this episode, we talk about what a body can do and how we meet the built world. Sara Hendren is an artist, design researcher, writer, professor at Olin College of Engineering, and the creator and host of the Sketch Model podcast. She is the author of What Can A Body Do? How We Meet the Built World, published by Riverhead/Penguin Random House. It…
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EP 114: Designing with Biology | Ritu Raman
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32:19
On today's episode, we are going to talk about designing with biology. Dr. Ritu Raman is the d’Arbeloff Assistant Professor of Mechanical Engineering at MIT. Her lab is centered on engineering adaptive living materials for applications in medicine and machines. Professor Raman has received several recognitions for scientific innovation, including b…
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EP 113: Designing a Good Death | Sunita Puri
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42:32
On today's episode, we are going to talk about designing a good death. Dr. Sunita Puri is the Program Director of the Hospice and Palliative Medicine fellowship at the University of Massachusetts, where she is also an Associate Professor of Clinical Medicine. She completed medical school and residency training in internal medicine at the University…
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EP 112: Designing Careful and Kind Care | Dominique Allwood
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How can revolt against industrialized healthcare? Can we design careful and kind care? Dr. Dominique Allwood is a healthcare leader with almost 20 years of experience working as a medical doctor and public health physician in healthcare in the UK. She enjoys variety and juggling multiple roles and is currently Chief Medical Officer of UCLPartners, …
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EP 111: Designing Sh*t | Saffron Cassaday
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Today, we are going to take a deep dive into the promising therapy of fecal transplantation Saffron Cassaday directed her first documentary feature film called Cyber-Seniors in 2014. The film followed a group of senior citizens as they learned about the internet from teenage mentors and the connections made both on and offline. The film has been br…
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EP 110: Designing for Behavior Change | Sherine Guirguis and Michael Coleman
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40:50
Learn how behavioral designers are tackling the most complex health challenges on the planet. As a founder and lead strategist at Common Thread, Sherine Guirguis turns data into powerful narratives. She brings over two decades of experience leading large-scale behaviour change strategies to tackle public health crises. She’s helped rid the world of…
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EP 109: Designing Harm Reduction | Kimberly Sue
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34:56
On today's episode, we are going to talk about designing harm reduction. Dr. Kimberly Sue is an Assistant Professor of Medicine with the Program in Addiction Medicine (Division of General Internal Medicine) at Yale University School of Medicine. She is the former Medical Director of the National Harm Reduction Coalition, New York, NY, which strives…
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EP 108: Designing Through the Lens of Policy | Rick Griffith
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48:07
On today's episode, we are going to talk about design through the lens of policy. Rick Griffith is a British-West-Indian collagist, writer, letterpress printer, designer, and optimist futurist based in Denver, Colorado. As a designer, he works at the intersection of programming, policy, and production. He is a columnist for PRINTmag.com, the two-ti…
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Building Health Equity, One Internet Symptom Search at a Time
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29:10
AHIP President and CEO Matt Eyles and co-host Laura Evans were joined by Dr. John Whyte, Chief Medical Officer at WebMD, for a discussion on the challenges facing the health care system, and how to reAf AHIP
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EP 107: Designing the Hospital at Home | Helen Ouyang
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29:47
Can hospital care be delivered at home? Will the hospital of the future only consist of ERs, ORs and ICUs? Dr. Helen Ouyang is an emergency physician, Associate Professor in Emergency Medicine at Columbia University, and contributing writer for The New York Times Magazine. She has written for The Atlantic, Harper’s, Los Angeles Times, New York, The…
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EP 106: Designing Health Across Scales | Joanne Cheung
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Health is not a luxury product. But why have our systems commodified health? How might we design health into our everyday lives? Joanne Cheung is an artist and designer. She formerly served as a Director of Systems Change at the global design firm IDEO. In her ongoing effort to amplify the public impact of research and policy through design, she sp…
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A special episode of The Next Big Thing in Health from AHIP's 2023 State of the Industry event.AHIP President and CEO Matt Eyles spoke about the health care issues that matter to the people and commuAf AHIP
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30 Million Strong: Why Medicare Advantage Is Exploding in Popularity and Size
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7:27
A special episode of the Next Big Thing in Health podcast celebrates Medicare Advantage topping 30 million enrollees. AHIP President and CEO Matt Eyles was joined by Mark Hamelburg, AHIPs Senior ViceAf AHIP
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EP 105: Designing for Creativity in Medicine | Vidya Viswanathan
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What role does creativity play in the field of medicine? Vidya Viswanathan is a writer and primary care pediatrician in Philadelphia. She founded Doctors Who Create, a community focused on medicine and creativity, and led the Creativity in Medicine conference in Philadelphia in 2019. She has published longform journalism and narrative nonfiction in…
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EP 104: Designing the Future Healthcare Workforce | Norma Padrón
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32:33
Did you know that the healthcare industry is the largest employer in the U.S.? Learn how an economist turned healthcare entrepreneur is redesigning how we train the workforce of tomorrow. Dr. Norma Padrón is a Latina and first-gen economist with a doctorate in health economics who founded EmpiricaLab—a company specializing in peer–to–peer training …
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