The Leader Assistant Podcast exists to encourage and challenge executive assistants and administrative professionals to become confident, game-changing Leader Assistants. Assistants have an enormous amount of influence as we manage the good, the bad, and the ugly in the life and work of our high-capacity, fast-paced CEOs, executives, pastors, celebrities, and politicians. The question is, what will we do with our influence? My name is Jeremy Burrows. I’m a longtime executive assistant, speak ...
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#295: Stephanie Rubio on Leadership, Intuition, and Burnout
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Stephanie Rubio has partnered with leaders in industries ranging from financial services, to interior design and artificial intelligence. In this episode of The Leader Assistant Podcast, Stephanie talks about the difference between being a leader in practice and a leader in title. She also talks about intuition and resourcefulness, spotting the gap…
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#294: A Conversation with Nova Chief of Staff Graduates
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In this episode of The Leader Assistant Podcast, I speak with 3 graduates of the Nova Chief of Staff Certification course – Leah Miltchin Carson, Mallory Zier, and Jess Pigott. The group talks about problems the course helped them solve, the biggest takeaways, and what it was like working with Maggie Olson as they navigated the course. Show notes -…
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#293: Gabriel Francisco on Finding Joy at Work and Tapping Into the Rhythm of the Office
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Gabriel Francisco is an executive assistant and a seasoned globetrotter, leveraging almost two decades of international speaking engagements, teaching endeavors, and business relationships that enrich his professional tapestry. In this episode of The Leader Assistant Podcast, Gabriel talks about developing your soft skills, joy in the workplace, be…
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#292: Zoe Hill on Managing Assistants and Working with Small Businesses
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Zoe Hill has 16 years of experience as an executive assistant and is the founder of Premier Admin Services. In this episode of The Leader Assistant Podcast, Zoe shares tips on managing a team of assistants, working with small businesses as a hybrid assistant, and the differences between the executive assistant and chief of staff roles. Show notes -…
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#291: Judy Bingenheimer - Executive Assistant to the CEO of MEC
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Judy Bingenheimer has over 17 years of experience as an assistant and is currently the executive assistant to the CEO at Mayville Engineering Company. In this episode of The Leader Assistant Podcast, Judy talks about pushing yourself even if you’re a little bit scared, making a career jump, OneNote tips, and more. Show notes -> leaderassistant.com/…
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#290: Brianne Price on Being Confident in New Realms
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Brianne Price is the founder of Mills and Mae Services, a coaching and connecting company for all types of remote assistants. In this episode of The Leader Assistant Podcast, Brianne talks about pivoting from being a teacher to being an assistant, launching a business, and being confident in new realms. Show notes -> leaderassistant.com/290 Sponsor…
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#289: Kelly Munoz on Networking and Supporting Fellow Assistants
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Kelly Munoz has 15+ years of experience supporting C-level executives in NYC. In this episode of The Leader Assistant Podcast, Kelly talks about networking and supporting fellow assistants, the worst gift an executive gifted her, and more. Show notes -> leaderassistant.com/289 Sponsor -> leaderassistant.com/nova -- Nova Chief of Staff’s course prov…
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#288: Nancy Nachman on Finding and Contracting Hotels for Offsite Meetings
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Nancy Nachman is an offsite meeting guru with years of experience in the hospitality industry. In this episode of The Leader Assistant Podcast, Nancy walks through the process of finding and contracting hotels for offsite meetings, and shares tips on planning and coordinating company events. Show notes -> leaderassistant.com/288 Sponsor -> leaderas…
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#287: Heather Cantor on What's Next for Executive Assistants
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Heather Cantor has a background in executive operations and business management across diverse sectors in roles such as Executive Business Partner (EBP), Executive Assistant, Project Manager, and Operations Manager. In this episode of The Leader Assistant Podcast, Heather talks about what’s next for executive assistants, the difference between an E…
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#286: Monique Helstrom on Interviews and Resume Writing for Assistants
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Monique Helstrom is a speaker, coach, and specialized administrative recruiter with over 27 years of experience developing humans and building organizations. In this episode of The Leader Assistant Podcast, Monique shares her best tips for interviews, gives us a peek inside the administrative recruiting world, and walks us through her advice for re…
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#285: Geoff Welch and Trúc Towns - The Importance of Delegation
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Geoff Welch is on a mission to help small business owners overcome overwhelm. His assistant, Trúc Towns has over a decade of experience in the administrative profession. In this episode of The Leader Assistant Podcast, Geoff and Trúc discuss how they found each other, how their strategic partnership has evolved, working remotely, and the importance…
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#284: Fanni Gambero on Using Personality Assessments in the Interview Process
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Fanni Gambero went from office admin to co-founder and president, and is passionate about helping small business assistants take their career to the next level. In this episode of The Leader Assistant Podcast, Fanni shares a snapshot of the DISC personality assessment and how it is a helpful tool for pairing assistants with executives. She also sha…
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#283: Maggie Olson on How to Be an Excellent Executive Project Manager
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Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education and development. In this episode of The Leader Assistant Podcast, Maggie talks about how to be an excellent executive project manager. Show notes -> leaderassistant.com/283 Sponsor -> leaderassistant.com/nova -- Nova Chief of Staff’s course prov…
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#282: Jenna Spencer - Founder and Visionary at AssistPro®
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Jenna Spencer is the Founder and Visionary at AssistPro®, a fractional executive assistant agency. Since 2014, Jenna and her team have matched hundreds of busy leaders with their Right-Fit Assistant™. In this episode of The Leader Assistant Podcast, Jenna talks about the Entrepreneurial Operating System (EOS) system and how assistants might interac…
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#281: Maggie Olson on Leading and Managing Executive Engagements
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Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education and development. In this episode of The Leader Assistant Podcast, Maggie shares tips on leading and managing executive engagements, how to prepare briefs, and more. Show notes -> leaderassistant.com/281 Sponsor -> leaderassistant.com/nova -- Nov…
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#280: Aisha Everett-Khalif on the Power of Connection and Community
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30:35
Aisha Everett-Khalif has over 20 years of professional experience and is currently a Business Manager at TruStage. In this episode, Aisha shares a bit about her career journey, talks about the power of connection and community, and dives into the value in building cultures of belonging. Show notes -> leaderassistant.com/280 Sponsor -> leaderassista…
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#279: Rebecca Afful - Program Assistant at the European Union in Ghana
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Rebecca Afful is an Administrative Professional with over a decade of experience in executive support and office management. She has had the opportunity to work in multiple industries such as aviation, banking, international non-profits, and diplomatic missions. Rebecca also founded the Administrative Professionals Network of Ghana. In this episode…
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#278: Dawn Marraccino on Recovering from Burnout
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Dawn Marraccino is a seasoned executive assistant with over 20 years of experience in the nonprofit sector. In this episode of The Leader Assistant Podcast, Dawn talks about being a strategic partner as an executive assistant, living on a sailboat, and shares her journey toward burnout – and her recovery from it. Show notes -> leaderassistant.com/2…
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#277: Claudia Laughter on Developing a Long-Term Strategic Partnership
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Claudia Laughter has over 20 years of experience as an executive assistant in startups, established public brands, local government, and software companies. In this episode, Claudia talks about saying yes to things outside your comfort zone, expanding and customizing the executive assistant role, and developing a long-term strategic partnership wit…
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#276: Flip the Mic - Maggie Olson Interviews Jeremy Burrows
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Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education and development. This episode is a recording from a Nova Chat webinar where Maggie flipped the microphone in my direction and interviewed me about being an assistant, hosting a podcast, writing a book, and more! I enjoyed being put on the spot a…
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#275: Natasha Boyd - The Clutch VA
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Natasha Boyd is a highly skilled professional with 10 years of experience as an office manager and a passion for serving others. In this episode of The Leader Assistant Podcast, Natasha talks about becoming a virtual assistant, tips for managing time while working from home, and more. Show notes -> leaderassistant.com/275 Sponsor -> leaderassistant…
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#274: Vickie Maldonado on Building Relational Equity with Your Team
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Vickie Maldonado has a long career in administration and is currently the business ministry chief of staff at Bayside Community Church in Bradenton, Florida. In this episode of The Leader Assistant Podcast, Vickie talks about how to keep all of your plates spinning without burning out, building relational equity within a team of assistants, and the…
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#273: Lisa Sprinkles - Senior Executive Assistant at JLL Technologies
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33:53
Lisa Sprinkles is a Senior Executive Assistant with over 17 years of experience, currently supporting the CEO of Work Dynamics Technology at a global Fortune 500 company. In this episode, Lisa talks about working from home, connecting with assistant colleagues at a global company, and developing your personal and professional brand. Show notes -> l…
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#272: Natalie Schaefer on 5 Common Challenges for Emerging Assistants
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Natalie Schaefer is executive business partner at Aparium Hotel Group, and founder of EAPathfinder – a guidebook for Executive Assistants. In this episode of The Leader Assistant Podcast, Natalie talks about five common challenges for emerging executive assistants: communication, time management, leadership and initiative, relationship building, an…
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#271: Becky Kaapuni - Sr. Executive Assistant to CEO of Salesforce AI
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Becky Kaapuni has 20+ years of executive assistant experience in high-pressure and fast-paced companies, such as Salesforce, Twitter, Goldman Sachs, and BMO Capital Markets. In this episode of The Leader Assistant Podcast, Becky talks about artificial intelligence, building a community of assistants, the power of networking, and cultivating a great…
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#270: Debbie Pringle on Launching a Learning Group for Assistants
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Debbie Pringle works as the Executive Assistant to the Fire Chief for the Coral Springs-Parkland Fire Department in south Florida. She has been in her current role for almost 10 years, and with the fire administration for more than 22 years. In this episode, Debbie talks about launching an administrative professionals learning group, as well as wha…
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#269: Beth Portesi - Lead Executive Assistant at Fivetran
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Beth Portesi is a seasoned executive assistant and founder of Next Level VA, where Beth is passionate about mentoring EAs and VAs. In this episode of The Leader Assistant Podcast, Beth talks about the transition from an independent contractor to an employee, “six figure habits” that make EAs invaluable assets, and valuing our time as we create more…
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#268: Liliya Susong on Bridging Culture Gaps
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40:46
Liliya Susong is a Senior Administrative Assistant at Nestlé North America. An immigrant to the US, she has 11+ years of experience as an EA with international companies and counting - now on the US side! In this episode of The Leader Assistant Podcast, Liliya shares her journey navigating culture gaps as an immigrant to the US, communication, netw…
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#267: Business Planning and Building an Effective Rhythm of Business with Maggie Olson
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24:34
Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education and development. In this episode of The Leader Assistant Podcast, Maggie walks through business planning and building an effective rhythm of business as a strategic executive assistant and/or a chief of staff. Show notes -> leaderassistant.com/2…
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#266: Sarah Calderon on the Strategic Partnership Between an Executive and their Assistant
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29:23
Sarah Calderon is a longtime assistant and the founder of Hey, EA! - an online training platform for executive assistants. In this episode of The Leader Assistant Podcast, Sarah talks about what a strategic partnership between an executive and an assistant looks like, why it’s important, and how to achieve it. Show notes -> leaderassistant.com/266 …
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#265: Wesley Tran on Seeking Learning Opportunities as an Assistant
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32:29
Wesley Tran is an executive assistant, executive coach, and a longtime subscriber of The Leader Assistant Premium Membership. In this episode of The Leader Assistant Podcast, Wesley talks about his young career as an assistant, how coaching and community guides him in his role, being a male in a female dominated role, and more. Show notes -> leader…
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#264: Rachel Bennett on Serving the Work
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31:37
Rachel Bennett is a curious, self-motivator who loves to learn new ways to make life more efficient and effective for her executive. In this episode of The Leader Assistant Podcast, Rachel talks about learning your role while onboarding an executive, communicating with an executive who travels extensively, and serving the work. Show notes -> leader…
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#263: Fiona Young on AI and the Future of the EA Role
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31:07
Fiona Young is founder of Carve, a series of live digital courses for executive assistants to learn AI, create capacity, and develop into a strategic assistant. In this episode, Fiona talks about the future of the assistant role in the age of artificial intelligence, tips on how to use AI right now, and being open to constant learning and unlearnin…
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#262: The Power of Networking with Maggie Olson
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28:34
Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education and development. In this episode of The Leader Assistant Podcast, Maggie talks about the power of networking. She walks through a hands-on network exercise, talks about how to network practically, using your c-suite vantage point, and more. Show…
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#261: Cara Silverman - Manager, Executive Support at Duolingo
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33:26
Cara Silverman has worked at several big tech companies including MongoDB and Zocdoc, and joined Duolingo last year to lead their Executive Support organization. In this episode of The Leader Assistant Podcast, Cara talks about growing your career as an executive assistant, managing a team of assistants, and tips for interviewing and being intervie…
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#260: Navigating the EA and Chief of Staff Relationship with Maggie Olson
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In this episode of The Leader Assistant Podcast, Maggie Olson walks through a step by step guide for EAs and CoSs for leveraging each other and creating a powerful relationship. She also touches on navigating other c-suite relationships. Show notes -> leaderassistant.com/260 Sponsor -> leaderassistant.com/nova More from The Leader Assistant... Book…
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#259: Mary Rabin - Personal Assistant to the CEO of Hello Heart
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24:06
Mary Rabin has over a decade of experience as an executive personal assistant, and currently supports the CEO of an international hi-tech digital health organization. In this episode, Mary talks about the difference between supporting a man vs supporting a woman, how not to lose your identity after supporting an executive for a long time, and worki…
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#258: Vitale Hardin on Overcoming Perfectionism
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26:57
Vitale Buford Hardin, leading expert in Perfectionism and how it permeates corporate culture and individual performance, is the President and CEO of The Hardin Group. In this episode, Vitale talks about overcoming perfectionism and how to work with perfectionists. Show notes -> leaderassistant.com/258 Sponsor -> leaderassistant.com/nova -- Nova Chi…
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#257: From EA to Chief of Staff - How to Level Up with Maggie Olson
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18:03
Maggie Olson is the Founder of Nova Chief of Staff, the premier destination for Chief of Staff education and development. In this episode of The Leader Assistant Podcast, Maggie talks about the journey from executive assistant to chief of staff, and how to level up in your role – no matter the title. Show notes -> leaderassistant.com/257 Sponsor ->…
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#256: Ellen Richards on Career Pivots and Resilience in Job Seeking
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27:58
Ellen Richards brings a wealth of knowledge and skills honed over a long and successful career. As a trusted partner to C-level executives, senior leaders, and global teams, she has played a key role in decision-making, strategic planning, organizational operations, change management, and talent development processes. In this episode of The Leader …
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#255: Maggie Olson Walks Through the Nova Chief of Staff Course
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Maggie Olson is founder and instructor at Nova Chief of Staff. As the Chief of Staff to a President at a Fortune 40 company—a multibillion-dollar business with 5,000+ employees—Maggie built the president’s Chief of Staff model from the ground up to create a highly successful team, drove efficiencies, and established executive back-office structure …
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#254: Ciara Trotman on Forming Professional Relationships and Career Paths for Assistants
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27:46
Ciara Trotman is an executive assistant and event planner with over 20 years of experience in corporate finance and big box technology. In this episode of The Leader Assistant Podcast, Ciara talks about career paths for assistants, office politics, DEI for assistants, forming professional relationships, and perception vs reality when it comes to wh…
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#253: Amaia Arruabarrena - Former Executive Assistant to the CEO of ezCater
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33:08
Amaia Arruabarrena was executive assistant to ezCater’s previous CEO, and is now ezCater’s Director of DEI & Operations. She focuses on creating an inclusive environment that nourishes trust and encourages learning and vulnerability. In this episode of The Leader Assistant Podcast, Amaia shares her fascinating story about her pursuit of becoming a …
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#252: Sage Johnson - Executive Assistant to the Co-CEOs of Catamount Constructors
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Sage Johnson is an enthusiastic and detail-oriented Executive Assistant with over eight years of experience. She is an accomplished professional who specializes in organizational management. In this episode of The Leader Assistant Podcast, Sage talks about maximizing opportunities, the importance of representing your executive well, and adapting to…
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#251: Maria Smith on the Science and Benefits of Goal-Setting
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34:57
Maria Smith worked as a sales leader for Fortune 500 companies across three different industries, and now she helps leaders, employees, and organizations understand the science and benefits of goal-setting. In this episode of The Leader Assistant Podcast, Maria talks about aligning your goals with your executive’s goals, balancing short-term and lo…
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#250: Leslie Martinez on How to Land Your Ideal EA Role
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Leslie Martinez is a longtime executive assistant in the financial services industry, and is passionate about helping EAs. In this episode, Leslie talks about how to land your ideal EA role, facing your fear, telling your story, and tips on public speaking. Show notes -> leaderassistant.com/250 Sponsor -> ezcater.com/leaderassistant -- Nova Chief o…
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#249: Izzy Gousby on Managing a Team of Assistants and Cultivating Confidence
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28:45
Izzy Gousby is the manager of an executive support team, has over 25 years of experience in the administrative field, and is also a Veteran of the United States Army Reserves. In this episode of The Leader Assistant Podcast, Izzy discusses the power of networking, what it means to own your work, managing a team of executive assistants, and cultivat…
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#248: Cathy Rong - Chief of Staff for Questlove
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27:46
Cathy Rong is Chief of Staff for the multi-hyphenate Questlove where she manages the artist's day-to-day professional and personal life. In this episode, Cathy talks about building community, managing up, advocating for yourself, and the difference between an EA vs a Chief of Staff. Show notes -> leaderassistant.com/248 Sponsor -> ezcater.com/leade…
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#247: Email Management for Executive Assistants
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This episode features an excerpt from my audiobook, The Leader Assistant: Four Pillars of a Confident, Game-Changing Assistant. In this chapter, I cover tactics for managing your own email inbox, as well as your executive's. I've used these tactics for years and still find them helpful in my current EA to CEO role. Of course, I'd love to hear your …
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#246: Jared Kleinert - CEO of Offsite
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Jared Kleinert is the Founder/CEO of Offsite. Jared is also a TED speaker, 3x award-winning author, and USA Today's "Most Connected Millennial" who has helped organize hundreds of events for over 30,000 attendees. In this episode of The Leader Assistant Podcast, Jared Kleinert shares tips on offsite planning, networking, and remote work. Show notes…
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