WTD Episode 14: Humanizing Your Documentation Write The Docs podcast

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User Experience Tech Software Development Podcasting Education Write The Docs

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WTD Episode 14: Humanizing your documentation

6+ y ago 52:40

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MP3•Episode hjem

Indhold leveret af Write the Docs Podcast. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Write the Docs Podcast eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, we chat with Carolyn Stransky, a journalist and JavaScript developer living in Berlin, about ways to humanize documentation. We discuss dilemmas with transparency in docs (the balance between honesty and negativity), ways to avoid gendered language (including whether to correct workplace misuse of 'he'), strategies for achieving plain language and clarity (such as by reading your content out loud), the term 'user' and alternatives, how to develop empathy for your audience, why terms like 'simple' and 'easy' are problematic (even in Marketing), tools for identifying insensitivity and complexity in docs (Hemingway, Alex), what makes content sound truly human, and more.

… continue reading

50 episoder

#User Experience #Tech #Software Development #Podcasting Education #Write The Docs

Artwork

WTD Episode 14: Humanizing your documentation

Write the Docs Podcast

40 subscribers

published 6+ y ago

Del

MP3•Episode hjem

Indhold leveret af Write the Docs Podcast. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Write the Docs Podcast eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, we chat with Carolyn Stransky, a journalist and JavaScript developer living in Berlin, about ways to humanize documentation. We discuss dilemmas with transparency in docs (the balance between honesty and negativity), ways to avoid gendered language (including whether to correct workplace misuse of 'he'), strategies for achieving plain language and clarity (such as by reading your content out loud), the term 'user' and alternatives, how to develop empathy for your audience, why terms like 'simple' and 'easy' are problematic (even in Marketing), tools for identifying insensitivity and complexity in docs (Hemingway, Alex), what makes content sound truly human, and more.

… continue reading

50 episoder

#User Experience #Tech #Software Development #Podcasting Education #Write The Docs

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