I Lost My Biggest Client (Here's What I Learned) Web Design MBA podcast

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Web Design MBA

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I Work Less and Get More Done — Here’s My Daily System 26:28

for 1 day siden26:28

26:28

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode, I’m sharing 10 productivity hacks that have helped me get more done as a web designer, entrepreneur, and agency owner—without burning out. From using automatic time blocking (08:00) to delegating outcomes (13:00), checking email just once per day (19:00), and even listening to soundscapes instead of music to stay focused (03:00)—these are the real-world strategies that work. I’ll also show you how hiring early (11:00), using long-form writing (16:00), and spotting systemization opportunities (20:00) can transform your workflow. If you want to do more of the right things and less of the wrong ones, this one's for you. 00:00 - Intro & what productivity really means 03:00 - Hack #1: Soundscapes for focus 05:00 - Hack #2: Checklists & SOPs 08:00 - Hack #3: Automatic time blocking with Flow Savvy 11:00 - Hack #4: Hiring early 13:00 - Hack #5: Delegating outcomes, not tasks 16:00 - Hack #6: Long-form writing - meetings 18:00 - Hack #7: Focus modes to block distractions 19:00 - Hack #8: Check email once a day 20:00 - Hack #9: Systemization opportunity awareness 25:00 - Hack #10: Read about productivity 26:00 - Wrap-up & Substack mention…

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Web Design MBA

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[REVISITED] How to Start Charging More for Web Design Projects 24:23

for 8 dage siden24:23

24:23

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode of the Subscription Web Design podcast, we delve into strategies for increasing your web design rates and eliminating the mindset blocks that hold you back. Starting with the importance of mindset, we discuss the concept of limiting beliefs vs. liberating truths and how journaling can help you identify and overcome these barriers. We also explore the significance of financial investment, advising how to handle projects either at full price or for free and highlighting the emotional investment tied to financial commitment. Finally, we offer practical advice on incrementally raising your rates, calculating your costs, and leveraging subscription models to create sustainable income. Tune in for actionable steps to enhance both your mindset and your business profitability. 00:00 Introduction and Podcast Overview 02:01 Sponsorship and Course Promotion 02:52 Mindset: The Key to Charging More 04:22 Overcoming Limiting Beliefs 07:24 Value Creation and Market Value 12:17 Financial Investment and Emotional Buy-In 16:24 Practical Strategies for Pricing 23:16 Conclusion and Final Thoughts…

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Web Design MBA

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The Simple Content Strategy That Will Transform Your Web Design Business 17:25

for 15 dage siden17:25

17:25

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode of the Web Design MBA Podcast, I’m diving into why content creation is a game-changer for web designers looking to grow their business. I’ll break down the simple 3-step content strategy that can help you get more clients, build trust, and drive monetization. You’ll learn why attention is everything, how to build an email list, and why consistency is key. If you’ve been struggling with getting noticed, this episode is your permission slip to start creating content today! 00:00 - Introduction 02:30 - Why Most Web Designers Struggle with Getting Work 06:00 - The Power of Content Creation 09:15 - Attention, Retention, and Monetization Explained 12:00 - Simple Action Steps You Can Take TODAY 15:30 - How to Build Trust with Your Audience 18:00 - Why Email Marketing Still Rules 20:00 - Final Thoughts & Call to Action…

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Web Design MBA

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I Made These Unconventional Deals and Got More Clients 22:23

for 29 dage siden22:23

22:23

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode of the Web Design MBA Podcast, I’m diving into the Spring 2025 edition of my "How I Got My Last Five Clients" series. Instead of focusing on theory, I’m sharing the actual, behind-the-scenes details of how I landed my most recent clients—giving you real insights into the projects, the lessons learned, and how I made these connections. From an unconventional Airbnb-style booking site to a Christian apologetics ministry, I’m sharing how networking, building relationships, and sometimes even making unconventional deals have helped grow my business. Tune in to hear the specifics and grab practical lessons you can apply to your own web design journey. Timestamps: 00:00 – Intro to the episode and the "How I Got My Last Five Clients" series 03:10 – Client #1: Entertainment media company (metaverse music videos) 10:30 – Client #2: Pool booking business 16:45 – Client #3: AI tool e-commerce project 22:55 – Client #4: Medical training organization 28:00 – Client #5: Christian apologetics ministry 35:00 – Key lessons from these clients and the importance of community in business…

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Web Design MBA

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The 5C's of Attractive Marketing 37:40

for 5 weeks siden37:40

37:40

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode, I break down the 5C's of Attractive Marketing—a framework designed to help web designers and agency owners attract clients instead of chasing them. I share personal experiences, mindset shifts, and practical steps to implement these five key strategies: Create, Consistently, Call to Action, Culture, and Community. If you’re looking to build a predictable client acquisition system, this is for you! Timestamps: [00:00] Introduction & personal journey [02:00] The problem with unpredictable marketing [06:00] Mindset limitations holding you back [15:00] The 5C’s explained [30:00] Common mistakes & how to avoid them [35:00] Final thoughts & next steps 🔗 Join the Web Design MBA Newsletter: webdesignmba.substack.com…

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Web Design MBA

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Why You’re Not Getting Clients (And How to Fix It Fast) 16:55

for 6 weeks siden16:55

16:55

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. Why do some business owners succeed while others struggle? In this episode, I reveal the mindset shift that can change everything: Activity equals Opportunity. I share personal insights, practical strategies, and actionable tips to help you break through and start seeing real results in your web design business. Plus, I outline three activities that don't generate opportunities—and three that do! Timestamps: 00:00 - Introduction & the key question 02:15 - Why "80% done is 100% awesome" 05:40 - The power of massive action in business 08:10 - Activity vs. opportunity: What really works 12:45 - Three time-wasting activities to avoid 16:30 - Three high-impact activities for success 21:00 - A simple system to create opportunities 24:15 - Final thoughts & next steps 🚀 Need help growing your web design business? Book a free coaching call: webdesignmba.com/coaching…

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Web Design MBA

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Stop Working for Free! 27:36

for 7 weeks siden27:36

27:36

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode of The Web Design MBA , I dive into the game-changing concept of paid discovery -why you should stop doing it for free and start charging for your time. I break down the biggest mistakes web designers make, how to eliminate tire-kicker clients, and why this simple shift can boost your income. Plus, I share real-world strategies to integrate paid discovery into your sales process. Don’t miss this one! Timestamps: 00:00 – Welcome & why discovery matters 01:00 – Why clients always ask, "What does a website cost?" 05:00 – The hidden cost of free discovery 10:00 – How paid discovery filters serious clients 15:00 – Why paid discovery is an easy sale 20:00 – How to implement it in your business today 25:00 – What to charge for paid discovery 27:00 – Final thoughts & free coaching opportunity 🔗 Need help implementing this? Book a free 50-minute coaching call: webdesignmba.com/coaching…

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Web Design MBA

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Why I Never Let Go of This Process (Even During Hard Times) 20:40

for 8 weeks siden20:40

20:40

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode, I’m diving into the heartbeat process-the simple, yet powerful method that keeps my web design business running smoothly. Whether you're a solo designer or scaling a team, this process has helped me stay organized, keep projects on track, and avoid chaos. I’ll break down how I use it, why it works, and why it’s a game-changer for web designers. 00:00 - Introduction to the Heartbeat Process 02:30 - The struggle: "Where does everything stand?" 04:45 - Why simple project management tools are key 06:10 - The importance of subjective vs. automated updates 08:20 - The Heartbeat Process: A tool to keep you organized 10:50 - How the Heartbeat Process helps solo operators and agencies alike 13:15 - Adapting the Heartbeat Process for weekly check-ins 15:30 - Who should write the Heartbeat? Project Managers or Assistants 17:00 - What goes into a Heartbeat update? 19:25 - The benefits: Staying grounded, managing multiple projects 22:00 - Using Basecamp alongside the Heartbeat for project tracking 25:10 - The “Move the Needle” tool and its role in tracking project status 28:15 - The Hill Chart and Weekly Check-Ins in Basecamp 30:00 - How the Heartbeat Process keeps the business ‘pulsing’ 32:10 - Why you should implement this process before scaling 34:50 - Final thoughts: Implementing the Heartbeat to improve your business flow…

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Web Design MBA

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Dealing with Overwhelm and Anxiety in Your Web Design Business 26:30

for 9 weeks siden26:30

26:30

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode of the Web Design MBA podcast, I share an update on my unexpected break and return with insights on dealing with overwhelm and anxiety in your business. After losing my biggest client, I discuss how I bounced back by closing several new deals and taking on coaching clients. I emphasize the importance of sharing true experiences, staying relatable, and not portraying myself as an unattainable guru. The episode dives into handling mental health struggles, the illusion of control, saying no for a season, and the value of having a support system. I also highlight focusing on effective inputs, identifying what's working, and the power of locking in to move forward with determination. If you're dealing with stress or uncertainty in your web design business, this episode offers practical advice and encouragement to help you navigate these challenges. 00:00 Welcome Back to the Web Design MBA Podcast 01:06 Overcoming Setbacks and Finding Success 02:05 The Importance of Honesty and Real Experience 03:14 Dealing with Overwhelm and Anxiety 04:45 Lessons from Russell Brunson 05:57 Personal Struggles and Client Challenges 13:05 Strategies for Managing Anxiety and Overwhelm 16:06 The Year of Saying No 17:51 Building a Support System 20:56 Focusing on What Works 23:45 Locking In and Moving Forward 25:41 Conclusion and Invitation for Coaching…

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Web Design MBA

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I Lost My Biggest Client (Here's What I Learned) 26:41

for 18 weeks siden26:41

26:41

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this very REAL episode of the Web Design MBA podcast, I share some recent challenging news about losing my biggest client, which accounted for a significant portion of my income. I discuss the importance of being real and transparent about the struggles we face as business owners. You'll learn about the risks of having too many eggs in one basket, the necessity of having data to back up your value, and the importance of maintaining strong client relationships, even when contracts end. I'll also provide actionable advice on how to handle such situations and ensure your business's financial stability. Join me as I share lessons from the trenches to help you build and sustain a successful web design business. 00:00 Welcome to the Web Design MBA Podcast 00:29 A Real Episode: Facing Bad News 02:08 Losing the Biggest Client 05:13 Lessons Learned from Losing a Client 10:31 Adapting and Moving Forward 15:20 Practical Advice for Web Designers 25:11 Final Thoughts and Future Plans…

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Web Design MBA

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RANT: Don’t Ghost Your Clients!! 9:04

for 20 weeks siden9:04

9:04

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode of the Web Design MBA podcast, we dive into the critical issue of ghosting clients. I discuss why it's vital for web designers to maintain communication and professionalism with their clients at all times. You'll learn the negative impacts that ghosting can have on your business reputation and how to handle difficult client situations appropriately. Remember, your success as a web designer hinges on your ability to keep clients happy and engaged. Join me for some real talk on the importance of professionalism and client communication. 00:00 Introduction and Warm Welcome 00:37 The Importance of Not Ghosting Clients 02:39 Handling Client Expectations and Pricing Issues 06:03 Professionalism in Client Relationships 07:41 Conclusion and Final Thoughts…

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Web Design MBA

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How to get started in web design without a portfolio... 18:58

for 21 weeks siden18:58

18:58

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode of the Web Design MBA podcast, we discuss a common problem faced by beginner web designers: establishing a portfolio without prior client work. If you're starting out and find yourself stuck in the portfolio conundrum, this episode provides actionable steps to build a credible portfolio and boost your web design business. 00:00 Introduction and Episode Overview 01:29 The Portfolio Dilemma for Beginners 03:29 Working for Free: Building Your Initial Portfolio 06:08 Creating Real Fake Sites 10:19 Networking in High Trust Environments 12:31 Honesty and Confidence in Your Skills 13:24 Being Helpful in Facebook Groups 14:58 Pro Tips: Case Studies and Portfolio Insights 17:12 Conclusion and Final Thoughts…

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Web Design MBA

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Mastering Client Onboarding: Impress and Retain Web Design Clients 21:55

for 22 weeks siden21:55

21:55

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode of the Web Design MBA podcast, focus specifically on creating an effective onboarding process. We explore how a solid onboarding system can significantly improve client satisfaction, build trust, and streamline the project management process. If you this right, it should lead to more consistent referrals, too! 00:00 Welcome to the Web Design MBA Podcast 00:47 Engaging with Audience Questions 01:28 The Importance of Onboarding in Web Design 01:57 Psychology and Marketing in Onboarding 04:11 Effective Onboarding Tactics 06:56 Creating a Repeatable Process 10:04 Basic Elements of Onboarding 19:17 Practical Steps to Implement Onboarding 21:01 Conclusion and Next Steps…

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Web Design MBA

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What kind of content should web designers create? 24:27

for 23 weeks siden24:27

24:27

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In the first episode of the Web Design MBA Podcast, I introduce the rebranded podcast and talk about what kind of content web designers should create to effectively market their services. Topics include case studies, frequently asked questions (FAQs), and continued success pieces, along with examples and practical advice on how to leverage these content types. 00:00 Welcome to the Web Design MBA Podcast 00:57 Exciting Announcements and New Offerings 01:37 YouTube Housekeeping and Engagement Tips 03:48 Content Creation for Web Designers 10:51 The Power of Case Studies 14:42 Answering Frequently Asked Questions 19:39 Creating Continued Success Pieces 23:05 Conclusion and Final Thoughts…

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Web Design MBA

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I'm (Almost) Back 7:02

for 27 weeks siden7:02

7:02

Don't forget to join the newsletter at webdesignmba.substack.com . We’re looking for our first 50 paid subscribers. If that’s you, you’ll also get: my full Subscription Web Design course transcript—every strategy, step-by-step (if monthly). If you go annual, you get access to my entire Subscription Web Design video course (which itself contains bonus content and downloads) ($197 value) AND my Client Attraction Masterclass ($97 value) for free. In this episode, I’m back after a short break and wanted to thank you all for being so patient. I’ve got some exciting updates to share, including the rebranding of the podcast from ‘Subscription Web Design’ to ‘Web Design MBA.’ Moving forward, I’ll be diving into topics like subscription models, scaling your agency, and systems management. I’m also working on a new website and brand to match this fresh direction, with a big focus on delivering practical, real-world advice. I’m aiming to fully relaunch by the first Thursday in November! 00:00 Introduction and Welcome Back 00:42 Rebranding Announcement 01:08 Focus Areas: Subscriptions, Scaling, and Systems 02:21 New Podcast Name: Web Design MBA 02:52 Current Progress and Future Plans 03:42 Staying Relevant and In the Trenches 05:25 Upcoming Launch and How to Stay Connected 06:11 Conclusion and Final Thoughts…

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I Lost My Biggest Client (Here's What I Learned)

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I Lost My Biggest Client (Here's What I Learned)