The 95% Rule: Elevating Guest Satisfaction With David Angotti VRMA Arrival podcast

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Indhold leveret af VRMA. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af VRMA eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

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The 95% Rule: Elevating Guest Satisfaction with David Angotti

2M ago 27:30

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Indhold leveret af VRMA. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af VRMA eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, David Angotti, chief evangelist at Guesty, discusses the evolving landscape of the vacation rental industry. He explores the rise of unique, high-end rental properties popularized by Airbnb and how property managers can differentiate themselves by delivering personalized guest experiences. Angotti highlights the importance of leveraging technology, empowering staff, and maintaining a human connection in an industry driven by customer satisfaction. He also emphasizes the need for scalable training processes and strategic use of social media to build lasting relationships with guests. With a focus on blending technology and the human touch, Angotti outlines the future of the vacation rental space.

… continue reading

59 episoder

#Business #VRMA

Artwork

The 95% Rule: Elevating Guest Satisfaction with David Angotti

published 2M ago

Del

MP3•Episode hjem

Indhold leveret af VRMA. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af VRMA eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

In this episode, David Angotti, chief evangelist at Guesty, discusses the evolving landscape of the vacation rental industry. He explores the rise of unique, high-end rental properties popularized by Airbnb and how property managers can differentiate themselves by delivering personalized guest experiences. Angotti highlights the importance of leveraging technology, empowering staff, and maintaining a human connection in an industry driven by customer satisfaction. He also emphasizes the need for scalable training processes and strategic use of social media to build lasting relationships with guests. With a focus on blending technology and the human touch, Angotti outlines the future of the vacation rental space.

… continue reading

59 episoder

#Business #VRMA

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