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Adapting VoC to Establish Voice of the Business

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Manage episode 425665868 series 3414133
Indhold leveret af Process Management International (PMI). Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Process Management International (PMI) eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Have you ever questioned if your work is truly aligned with your customer's needs?
Drawing on a coaching experience where a project team faced this very challenge, PMI Director Consultant Sean Buckland underscores the importance of defining value from the customer's perspective and differentiating it from the business's voice. Tune in for insights on identifying barriers and setting meaningful objectives for sustainable success.
Related resources:

Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.

More from PMI:

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

  continue reading

53 episoder

Artwork
iconDel
 
Manage episode 425665868 series 3414133
Indhold leveret af Process Management International (PMI). Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Process Management International (PMI) eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Have you ever questioned if your work is truly aligned with your customer's needs?
Drawing on a coaching experience where a project team faced this very challenge, PMI Director Consultant Sean Buckland underscores the importance of defining value from the customer's perspective and differentiating it from the business's voice. Tune in for insights on identifying barriers and setting meaningful objectives for sustainable success.
Related resources:

Goals to Results Conference
Join us for a day of expert speakers, interactive workshops, case studies and networking opportunities. Turn your goals into tangible results with the help of industry experts and thought leaders. On 25.09.24, we’ll take over The Slate at The University of Warwick, a state-of-the-art venue perfect for fostering creativity, conversation and collaboration. Secure your place at pmi.co.uk/g2r.

More from PMI:

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

  continue reading

53 episoder

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