Learning Agency, Part II Troubleshooting Agile podcast

12:48

What if complaining could be a good thing? In this episode, Squirrel and Jeffrey discuss the benefits of ‘positive complaining’ and how it can be used to strengthen relationships and offer valuable insights into what matters to the person complaining. Links: Trust Conversation (TDD for People): https://itrevolution.com/articles/test-driven-development-for-people/ Co-conspirators episode: https://soundcloud.com/troubleshootingagile/co-conspirators-and-citcon Squirrel Squadron: https://squirrelsquadron.com/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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What Comes After Why (And So Does How) 15:25

for 14 dage siden15:25

15:25

If you’re using Sinek’s “why, what and how” framework for team collaboration, what do you do when it turns out you’re lacking two out of the three?! In this episode, Squirrel and Jeffrey talk about their own experience of this, the concept of leaky abstractions, and the importance of shared problem ownership. Links: - Simon Sinek: https://simonsinek.com/books/start-with-why/ - Somebody Else's Problem Field: https://hitchhikers.fandom.com/wiki/Somebody_Else%27s_Problem_Field - Previous episode about Walking Skeletons - Ep125: Commitment Engagement is Not Enough: https://soundcloud.com/troubleshootingagile/commitment-engagement-is-not-enough - Previous episode about Cycle Time - Ep249: Estimates: A Productive Argument, Part I https://soundcloud.com/troubleshootingagile/reporting-estimates -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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Guilds and Adverse Possession 11:50

for 28 dage siden11:50

11:50

Should you start a Guild?In this episode, Squirrel and Jeffrey discuss examples of adverse possession, including listener Marcel-Jan’s experience of starting a Python guild within his team, and how you can take similar proactive steps to help build a more engaging and dynamic community of practice. Links: Co-conspirators episode: https://soundcloud.com/troubleshootingagile/co-conspirators-and-citcon Adverse possession: https://www.linkedin.com/posts/dsquirrel_squirrel-squadron-events-activity-7015965093418934272-1qZf/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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Co-Conspirators and CITCON 16:43

for 5 weeks siden16:43

16:43

What does it mean to be a co-conspirator? On the run up to CitCon Auckland 2025, join Squirrel and Jeffrey as they reflect on the event they first met, its history and how ‘co-conspirators’ have been pivotal in their careers and client work. Links: - CITCON ANZ 2025: https://citconf.com/auckland2025/ - Chris Matts Communities of Practise: https://theitriskmanager.com/2015/04/19/communities-of-need-community-of-solutions/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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Flexible Leadership Part II - Flexors 21:01

for 6 weeks siden21:01

21:01

What does it mean to be a flexible leader? In part two of this two-part episode of Troubleshooting Agile, we welcome back Kevin Eikenberry to talk about ‘flexors,’ approaches to leadership that can help leaders and team adapt more effectively, and develop a mindset of experimentation. Links: - Kevin Eikenberry: http://kevineikenberry.com and http://kevineikenberry.com/gift - Flexible Leadership https://kevineikenberry.com/flexible - Betterism: https://thectoclub.com/news/lies-your-tech-team-tells-you/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

1
Flexible Leadership Part I - Clear vs Complex 21:06

for 7 weeks siden21:06

21:06

What does it mean to be a flexible leader? In this episode of Troubleshooting Agile, we welcome Kevin Eikenberry to talk about complex vs complicated situations, how to experiment rather than sticking to rigid policies, and his new book ‘Flexible Leadership’ Links: - Kevin Eikenberry: http://kevineikenberry.com and http://kevineikenberry.com/gift - Flexible Leadership https://kevineikenberry.com/flexible - Cynefin: https://en.wikipedia.org/wiki/Cynefin_framework - Naive Realism: https://en.wikipedia.org/wiki/Na%C3%AFve_realism -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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Predictability = Trust 14:30

for 8 weeks siden14:30

14:30

Is trust the ability to predict someone’s actions? And can it apply to organisations as well as individuals? Join your hosts, Squirrel and Jeffrey, as they tackle the importance of delivering consistent results to foster trust, on this episode of Troubleshooting Agile. Links: - TDD for People, a method for building trust: https://itrevolution.com/articles/trust-and-test-driven-development-for-people/ - Stock picking scam: https://ask.metafilter.com/216295/Is-this-famous-investment-scam-real-or-fiction - Agile Conversations: https://agileconversations.com/agile-conversation-book/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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Does Toyota Kata Scale? 21:12

for 9 weeks siden21:12

21:12

What are the challenges when it comes to implementing Toyota Kata at scale? In this episode of Troubleshooting agile, Jeffrey talks about how they’re using the Improvement and Coaching Katas to foster better structured learning and accountability across multiple teams. Links: - Toyota Kata: https://en.wikipedia.org/wiki/Toyota_Kata - Shu, Ha, Ri: https://en.wikipedia.org/wiki/Shuhari - Previous episode - Toya Toyota Kata A-Z: https://soundcloud.com/troubleshootingagile/toyota-kata-a-z -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

1
Overcoming Legacy Systems - and Thinking 16:16

for 10 weeks siden16:16

16:16

Why can't I apply for a driving license at 3 AM? Join Squirrel and Jeffrey in discussion on the history and challenges of modernising legacy systems and how delivering incremental improvements can "strangle" the pitfalls of a full rewrite, in this episode of Troubleshooting Agile. Links: - Dafydd Vaughan on DVLA batch systems: https://dafyddvaughan.uk/blog/2025/why-some-dvla-digital-services-dont-work-at-night/ - Joel Spolsky on not rewriting: https://www.joelonsoftware.com/2000/04/06/things-you-should-never-do-part-i/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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Two Ways to Set Off Sparks 16:19

for 11 weeks siden16:19

16:19

Does asking for the “dumbest” solutions stimulate the most creative ideas? Join Squirrel and Jeffrey as they answer two listener questions on the theme of boosting creativity, including why you might wear a funny hat to your team warm-up, in this week’s episode of Troubleshooting Agile. Links: - Core Protocols Checkin: https://thecoreprotocols.org/protocols/checkin - Dave Snowden on Changing Clothes: https://medium.com/@brixen/dave-snowden-how-leaders-change-culture-though-small-actions-766cd2bf5128 - Niko Niko chart: https://www.agilealliance.org/glossary/niko-niko/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

1
Psychologically Safe AND Smashing It 25:02

for 12 weeks siden25:02

25:02

Balancing psychological safety and high standards is crucial for high performance in your tech team. Join Squirrel and Jefferey for a discussion on this, plus the misconceptions around perks and productivity, in this week’s episode of Troubleshooting Agile LINKS - Safety vs standards article: https://www.leadingsapiens.com/psychological-safety-vs-high-standards/ - Challenge article: https://www.nobelcoaching.com/tag/challenge/ - Flow book: https://www.goodreads.com/book/show/66354.Flow - Brian Marick: http://www.exampler.com/ease-and-joy.html -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

1
Accelerating the Crisis 13:37

for 13 weeks siden13:37

13:37

Can you drive change in your organisation by accelerating crises? In this episode, Squirrel and Jeffrey discuss Deming’s philosophy and explore how visibility and awareness of issues can bring about necessary change. LINKS - Deming: https://en.wikipedia.org/wiki/W._Edwards_Deming - Panel discussion: https://www.youtube.com/watch?v=bu7JMAQggfo - Information radiators: https://www.agilealliance.org/glossary/information-radiators/ -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

1
Easing In 11:45

for 15 weeks siden11:45

11:45

Is your plan to avoid conflict making things worse? In this episode, Squirrel and Jeffrey discuss the Paul and Ted Case Study, the concept of 'easing in,' and what leaders should do instead, on this episode of Troubleshooting Agile. LINKS - Eight Behaviors for Smarter Teams: https://www.csu.edu.au/__data/assets/pdf_file/0008/917018/Eight-Behaviors-for-Smarter-Teams-2.pdf -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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Documenting Failure 7:33

for 16 weeks siden7:33

7:33

Do you document and analyse failure? In this episode, Squirrel and Jeffrey draw inspiration from Donald Knuth's detailed study of his own software mistakes to give you the lowdown on learning from past mistakes, including meaningful postmortems and retrospectives. LINKS: - Knuth's paper: https://yurichev.com/mirrors/knuth1989.pdf - Foundation Failures: https://www.abebooks.com/Foundation-Failures-Szechy-C-Concrete-Publications/20924178050/bd -------------------------------------------------- You'll find free videos and practice material, plus our book Agile Conversations, at agileconversations.com And we'd love to hear any thoughts, ideas, or feedback you have about the show: email us at info@agileconversations.com -------------------------------------------------- About Your Hosts Douglas Squirrel and Jeffrey Fredrick joined forces at TIM Group in 2013, where they studied and practised the art of management through difficult conversations. Over a decade later, they remain united in their passion for growing profitable organisations through better communication. Squirrel is an advisor, author, keynote speaker, coach, and consultant, and he's helped over 300 companies of all sizes make huge, profitable improvements in their culture, skills, and processes. You can find out more about his work here: douglassquirrel.com/index.html Jeffrey is Vice President of Engineering at ION Analytics, Organiser at CITCON, the Continuous Integration and Testing Conference, and is an accomplished author and speaker. You can connect with him here: www.linkedin.com/in/jfredrick/…

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Software That Doesn't Make Sense 13:33

for 17 weeks siden13:33