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[Traveltrends] Creating a Chatbot Strategy, for China and Beyond with David Curran

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Manage episode 246847012 series 2134989
Indhold leveret af Naully Nicolas. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Naully Nicolas eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Chatbots, chatbots all over the place... every travel web site wants to have a chatbot these days, so it seems; similarly, there is a difference between simply having a chatbot and deploying a chatbot in such a way as to achieve higher levels of customer engagement and, indeed, better business outcomes.

In this #Travelcast, I had the opportunity to interview David Curran. He is a Machine Learning Engineer responsible for making natural language processing applications for OpenJaw technologies. He has made chatbot systems for the Mercedes, Orange Bank France, Travelsky, the Dubai Government, la Caixa, Crédit Mutuel, and others. He is currently leading a team creating a classification system for Chinese.

  continue reading

40 episoder

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Manage episode 246847012 series 2134989
Indhold leveret af Naully Nicolas. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Naully Nicolas eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

Chatbots, chatbots all over the place... every travel web site wants to have a chatbot these days, so it seems; similarly, there is a difference between simply having a chatbot and deploying a chatbot in such a way as to achieve higher levels of customer engagement and, indeed, better business outcomes.

In this #Travelcast, I had the opportunity to interview David Curran. He is a Machine Learning Engineer responsible for making natural language processing applications for OpenJaw technologies. He has made chatbot systems for the Mercedes, Orange Bank France, Travelsky, the Dubai Government, la Caixa, Crédit Mutuel, and others. He is currently leading a team creating a classification system for Chinese.

  continue reading

40 episoder

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