Podcast #102 -- Mornings with Data and AI -- How to Grow Your Knowledge

Transforming Customer Operations with AI Arek Skuza

Transforming Customer Operations with AI Arek Skuza

36:27

Not many artists actually hail from Tennessee, but the scenic valleys and rolling hills of The Volunteer State are part of Dustin Lynch’s DNA. In this episode of On the Bus, Country Thunder CEO Troy Vollhoffer sits down with Dustin to discuss his journey from playing fraternity parties and weddings across the southeast to being the first country artist with a club residency at the Wynn in Las Vegas. Plus, stick around for our new segment, Thunder Strike, where Troy features upcoming festival performer Riley Green’s hit song “Damn Good Day to Leave” to give you a taste of what’s to come at Country Thunder in 2025.…

for 2 år siden 2:53

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125 episoder

#Business #Arek Skuza

Podcast #102 -- Mornings with Data and AI -- How to Grow Your Knowledge

Transforming Customer Operations with AI Arek Skuza

published for 2 år siden

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125 episoder

#Business #Arek Skuza

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Transforming Customer Operations with AI Arek Skuza

1
Restructuring Sales and Customer Operations with AI Agents 17:57

for 21 weeks siden17:57

17:57

Tired of chasing leads and drowning in tedious sales tasks? Imagine a world where AI handles the heavy lifting, boosting your efficiency and freeing you to focus on closing deals! Welcome to "Transforming Customer Operations with AI" where we explore the game-changing world of AI sales agents! Join us as we uncover how these cutting-edge tools can revolutionize your sales process, from lead generation to forecasting, and catapult your revenue to new heights!…

Transforming Customer Operations with AI Arek Skuza

1
AI in the U.S. and Texas: Insights with Paul Bendel 42:27

for 23 weeks siden42:27

42:27

In this episode, I'm joined by Paul Bendel to explore the dynamic state of AI in the U.S., with a spotlight on Texas as a burgeoning tech hub. We discuss how AI is reshaping customer service and sales, the challenges businesses encounter, and how Tech Titans supports local companies in navigating these changes. Tune in for valuable insights and inspiration on staying ahead in the AI landscape! Follow Paul here: https://www.linkedin.com/in/paul-bendel-7938119/…

Transforming Customer Operations with AI Arek Skuza

1
AI in Healthcare: A Conversation with Josh Grob from Pieces 52:10

for 30 weeks siden52:10

52:10

In this episode, we dive into the transformative role of AI in healthcare, with a special focus on Pieces , a company pioneering generative AI solutions for improving patient care and operational efficiency. From enhancing patient engagement to streamlining customer operations, we explore real-world examples of AI in action and discuss the future of AI in healthcare. Tune in for insights on how AI is reshaping the industry and recommendations for healthcare providers looking to implement cutting-edge AI solutions.…

Transforming Customer Operations with AI Arek Skuza

1
Embrace the AI Dance - Transforming Customer Operations and Sales 19:43

for 33 weeks siden19:43

19:43

Ready to up your game in customer ops and sales? In this episode, we’ll chat about how you can start using AI to make your work faster and smarter. You’ll get easy, practical tips on how to integrate AI into your daily tasks, improve customer experiences, and stay ahead of the competition. Whether you're new to AI or looking to level up, this episode is packed with insights to help you succeed. Let’s embrace the future together—tune in and take the first step!…

Transforming Customer Operations with AI Arek Skuza

1
How AI-Driven Insights Can Dramatically Boost Your Sales Conversion Rates 19:43

for 37 weeks siden19:43

19:43

In today's episode, I’m exploring how AI-driven insights can provide a deeper understanding of your customers, optimize your strategies, and lead to impressive sales growth. I’ll be sharing the latest statistics and examples from my own projects to illustrate just how impactful AI can be. I hope this episode will be full of valuable insights you won’t want to miss.…

Transforming Customer Operations with AI Arek Skuza

1
AI-Driven Customer Operations: Strategies and Insights: Podcast with Sol Rashidi 46:56

for 40 weeks siden46:56

46:56

Today's podcast features the incredible Sol Rashidi, author of "Your AI Survival Guide" and an expert in the field of AI and customer operations. Together with Sol we discussed the practical applications of AI in customer operations, the transformative impact of AI on customer service, and strategies for effective AI integration. Join us for an enlightening conversation on the future of AI in customer service. I encourage you to follow Sol here: https://www.linkedin.com/in/sol-rashidi-a672291/…

Transforming Customer Operations with AI Arek Skuza

1
Transforming Customer Interactions and Sustainability with AI - Podcast with Manuel Vexler 38:35

for 42 weeks siden38:35

38:35

It was my pleasure to host Manuel Vexler on our latest episode where we discussed how AI is changing the game for customer interactions and sustainability. We talked about AI-powered tools for collecting feedback, real-time sentiment analysis, the evolution of customer service, the importance of sustainability, how AI encourages customer participation in green practices, and the value it brings. Tune in for an insightful and engaging conversation! If you're interested in more insight from Manuel, follow him here: https://www.linkedin.com/in/manuelvexler/…

Transforming Customer Operations with AI Arek Skuza

1
Defining Success Metrics for AI Projects 26:17

for 52 weeks siden26:17

26:17

On this episode I'm diving into a topic that's crucial for any AI project: defining success metrics. I'll walk you through why it's so important to set clear, measurable goals from the get-go. We'll chat about strategies for blending both numbers and insights to track progress effectively. Whether you're a seasoned AI pro or just starting out, join me as we explore how to steer your project toward success. Get ready for practical tips and insights that will help you chart your course and hit those AI milestones. Tune in and let's navigate the world of AI together!…

Transforming Customer Operations with AI Arek Skuza

1
AI-Powered Customer Service: Efficiency, Personalization and Competitive Edge 27:07

for 1 year siden27:07

27:07

Join me in exploring the exciting world of AI in customer service. In this episode, we'll dive into how AI is a game changer in enhancing efficiency and personalizing customer interactions. If you're curious about giving your business a competitive edge with AI, this is for you. We’ll cover practical tips and real-world examples, making AI approachable and actionable. Let's unravel the potential of AI together and transform your customer service experience!…

Transforming Customer Operations with AI Arek Skuza

1
Improving cooperation between business departments and the IT department in Maspex Group 31:47

for 1 year siden31:47

31:47

In this episode I take you through one of my favorite case studies from my career: the Maspex Group's successful integration of their business and IT departments. We explore how together with Maspex we tackled challenges using automation and data analysis to foster a collaborative, efficient work culture. This podcast is a must-listen for business leaders and IT professionals looking for actionable insights on aligning business objectives with IT capabilities. Discover the strategies behind Maspex Group's innovative transformation and how similar approaches can be applied in various organizations. For further exploration of this topic, visit my article here: https://arekskuza.com/the-innovation-blog/improving-cooperation-between-business-departments-and-the-itdepartment-in-maspex-groups-ttransformation-projects-through-automation-and-data-analysis/ .…

Transforming Customer Operations with AI Arek Skuza

1
Data Monetization: Transforming Information into Revenue Streams 20:22

for 1 year siden20:22

20:22

In the "Data Monetization: Transforming Information into Revenue Streams" episode of my podcast, I offer a focused and objective look at how businesses can turn data into profit. Drawing on real-life examples and practical use cases, the episode covers key strategies for data monetization, aimed at professionals seeking to understand and implement these methods effectively. This concise discussion provides valuable insights for leveraging data in various business contexts. Thank you for listening!…

Transforming Customer Operations with AI Arek Skuza

1
Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover 31:37

for 1 year siden31:37

31:37

Learning from the Fallen: 6 AI Implementation Fumbles and How to Recover" is an educational podcast where I discuss six common mistakes in AI implementation across various sectors. I delve into the reasons behind these setbacks and offer practical recovery strategies, aiming to equip listeners with insights to avoid and manage similar challenges in AI projects.…

Transforming Customer Operations with AI Arek Skuza

1
Visual Search Implementation -- A Case Study on User-Centric Innovation 27:02

for 1 year siden27:02

27:02

In todays episode I recount my experiences from a two-year visual search project at an e-commerce company. I touch on the challenges, innovations, and the transformative impact this technology had on customer experience. This episode offers an insider look at how we tailored visual search to revolutionize online shopping, providing key insights into the future of e-commerce.…

Transforming Customer Operations with AI Arek Skuza

1
Mastering AI in Business: A Conversation with ML Expert Petr Gusev 1:01:14

for 1 year siden1:01:14

1:01:14

In my new episode, I am honored to have Petr Gusev, a Senior Machine Learning Engineer and ML Product Manager, share his insights on my podcast. Petr's expertise in AI and ML provided a deep dive into their impact on business, especially in e-commerce. His professional perspective on implementing AI, building ML-heavy products, and fostering an AI-centric culture offered invaluable knowledge for anyone interested in the intersection of technology and business. This discussion is a must-listen for professionals in the field.…

Transforming Customer Operations with AI Arek Skuza

1
AI & Data Lab #08 -- Strategic AI Leadership: Transforming Business Efficiency 13:43

for 1 year siden13:43