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Behind the Scenes of Building Culture at a Large-Scale Hospitality Brand (Part 1 of 2)
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In this episode, Sam interviews Matt about his previous experience working at Chipotle during a transition in leadership and culture for the brand. Matt built a team that was part of People Experience (HR), focusing on building culture through media, storytelling and recognition.
Taking insights from the Oz Principle and Change the Culture Change the Game, he breaks down the strategic steps into building (or re-building) a thriving and top-notch people culture at a Hospitality Brand.
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