The Rock Lobster podcast

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Indhold leveret af The Rock Lobster. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af The Rock Lobster eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

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B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success

B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success podcast artwork

B2B Agility with Greg Kihlström™: MarTech, E-Commerce, & Customer Success podcast artwork

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#65: Transforming CX with AI plus People, Processes, and Platforms, with John Durocher, Calix 23:03

for 16 dage siden23:03

23:03

Are your people, processes, and platforms delivering value or to drive better customer experiences, or are they—and your CX—disconnected and siloed? Agility requires a willingness to adapt and evolve, as well as a deep understanding of how customer trust is built (or broken) through simplicity, personalization, and empowered employees. Today, we're going to talk about how brands can transform their customer experience using AI-powered strategies. To help me discuss this topic, I'd like to welcome, John Durocher, Chief Customer Officer at Calix. About John Durocher John Durocher leads the award-winning Calix Customer Success organization as chief customer officer. In his previous role as executive vice president of customer success at Salesforce, he led the teams actively engaged with Salesforce global customers. Prior to joining Salesforce.com, Mr. Durocher spent 17 years with Accenture's financial services practice and has a solid track record of planning, and executing growth initiatives, and a passion for bringing innovative ideas to clients. Mr. Durocher is recognized as a thought-leader in Customer Relationship Management (CRM), authoring a number of papers and articles that have been published in industry and research publications. Mr. Durocher has also been actively involved in developing software solutions for the Financial Services Industry and is a patent holder on several that have been deployed globally. John Durocher on LinkedIn: https://www.linkedin.com/in/johndurocher/ Resources Calix: https://www.calix.com Don't miss Calix's ConneXions conference, October 18 – 21, 2025 at the Wynn Resort in Las Vegas. Learn more and register here: https://www.calix.com/events/connexions.html Keep up with the latest B2B Marketing insights by following the B2B Agility Podcast: https://www.b2bagility.com Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com "…

The Rock Lobster

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Indhold leveret af The Rock Lobster. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af The Rock Lobster eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

The Rock Lobster is a syndicated classic rock internet radio show with two shows a week, The Rock Party and Reelin’ in the Years.

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100 episoder

#Music #Rock Lobster

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The Rock Lobster

updated for 3 dage siden

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Serier hjem•Feed

Indhold leveret af The Rock Lobster. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af The Rock Lobster eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

The Rock Lobster is a syndicated classic rock internet radio show with two shows a week, The Rock Party and Reelin’ in the Years.

… continue reading

100 episoder

#Music #Rock Lobster

Все серии

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Monsters of Rock Part 3 1:59:53

for 3 dage siden1:59:53

1:59:53

The Halloween Edition

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1978 Part 2 1:56:41

for 4 dage siden1:56:41

1:56:41

More great rock hits from 1978.

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Monsters of Rock Part 2 1:59:15

for 9 dage siden1:59:15

1:59:15

More monster songs from monster groups

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1978 Part 1 2:00:04

for 21 dage siden2:00:04

2:00:04

The best of the best from 1978

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Monsters of Rock Part 1 1:59:42

for 24 dage siden1:59:42

1:59:42

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1969 Part 3 1:59:59

for 28 dage siden1:59:59

1:59:59

The final episode, and the Top 10 rock songs of the year.

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Fall Into Rock Part 2 1:59:27

for 30 dage siden1:59:27

1:59:27

Rock with an autumn-type feel.

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1969 Part 2 1:57:16

for 5 weeks siden1:57:16

1:57:16

More great music from 1969

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Fall into Rock 1:58:16

for 5 weeks siden1:58:16

1:58:16

Part One leans into that crisp fall energy with big hooks, steady grooves, and a rolling feel that’s perfect for open roads and cool nights.

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1969 Part 1 1:59:20

for 6 weeks siden1:59:20

1:59:20

The magical hits from 1969

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Rocks Greatest Closers Part 2 1:58:30

for 6 weeks siden1:58:30

1:58:30

Closing tracks that surprised everyone.

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1983 Part 3 2:00:31

for 6 weeks siden2:00:31

2:00:31

The top 10 rock songs and more.

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Rock's Greatest Closers 1:57:37

for 7 weeks siden1:57:37

1:57:37

The final tracks from some of your favorite rock LPs.

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1983 Part 2 1:59:52

for 8 weeks siden1:59:52

1:59:52

The classic rock hits of 1983

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1983 Part 1 2:01:14

for 9 weeks siden2:01:14

2:01:14

The hits from 1983

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Rock’s Greatest Opening Tracks 1:59:42

for 9 weeks siden1:59:42

1:59:42

Rock’s Greatest Opening Tracks is a high-energy show celebrating the most iconic first songs from rock albums, kicking off each record with unforgettable riffs, vocals, and attitude.

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The Rock Lobster

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Underground August Part 2 1:59:54

for 11 weeks siden1:59:54

1:59:54

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1970 Part 3 2:00:00

for 12 weeks siden2:00:00

2:00:00

The top 10 rock songs of 1970 and plenty more.

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Underground August 1:59:54

for 12 weeks siden1:59:54

1:59:54

Underground August dives into the overlooked side of classic rock, spotlighting deep cuts and hidden gems from legendary bands. No hits, just the raw, underrated tracks that keep the spirit of rock alive.

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1970 Part 2 1:58:48

for 13 weeks siden1:58:48

1:58:48

The greatest rock hits of 1970

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License to Chill 1:59:26

for 13 weeks siden1:59:26

1:59:26

The final episode of Cool Songs for Summer Days.

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1970 Part 1 1:56:53

for 14 weeks siden1:56:53

1:56:53

The greatest rock hits from 1970

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License to Chill Part 2 1:54:55

for 14 weeks siden1:54:55

1:54:55

Songs to chill out to during the summer heat.

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1990 Part 3 1:58:15

for 15 weeks siden1:58:15

1:58:15

The top 10 from 1990 and more.

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License to Chill 2:00:06

for 15 weeks siden2:00:06

2:00:06

Cool songs for a hot summer.

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1990 Part 2 1:58:19

for 17 weeks siden1:58:19

1:58:19

More great rock hits from 1990

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Rockin the Heatwave Part 2 1:58:53

for 17 weeks siden1:58:53

1:58:53

More hot songs from one hot Lobster.

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1990 Part One 1:56:24

for 18 weeks siden1:56:24

1:56:24

The hits from 1990

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Rockin' The Heatwave 1:59:03

for 18 weeks siden1:59:03

1:59:03

Part 1 of Rockin’ the Heatwave cranked up the energy with blazing tracks from Led Zeppelin, REO Speedwagon, The Rolling Stones, Aerosmith, and more—classic rock built to match the summer heat!

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1972 Part 3 1:57:14

for 21 weeks siden1:57:14

1:57:14

The best of 1972, including the Top 10 songs.

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