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When No-Shows Go đ, Revenue Goes đ
Manage episode 336305089 series 2880265
Indhold leveret af Troy Cole and Michael King. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Troy Cole and Michael King eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede vĂŠrk uden din tilladelse, kan du fĂžlge processen beskrevet her https://da.player.fm/legal.
This one falls under the umbrella of âways you can stack surgery volume without throwing boatloads of extra cash at advertising.â
Specifically, today Michael and Troy are talking about half a dozen strategies you can start using right now to reduce your no-shows. When someone no-shows an appointment, you canât just put that appointment slot back on the shelf and use it again later. Itâs gone. And so is any revenue that may have come from that engagement.
So even if you donât have a BIG no-show problem⊠you still want to reduce no-shows as much as you can. Every little bit helps.
Watch (or listen) to discover:
- The ideal timeframe for booking consults to keep no-shows from spiking
- The âAction-Oriented Endingâ you should be using on every booked call to make sure people keep their appointments (95% of phone teams miss this completely, even if they do everything else right)
- Patient Homework - WHY you should assign it, WHAT exactly it entails, and HOW it helps to reduce no-shows and increase close rate
- Capitalize on Convenience - Focus on these 3 different âconvenience pointsâ to reduce friction and create a better patient experience
- And plenty moreâŠ
Find out more and sign up for a free case study at RefractiveMavericks.com
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