Why Patients No-show and Cancel
Manage episode 364240638 series 3170342
Patient No-shows and last minute cancellations are one of the most expensive problems that can plague a clinic.
It can cost hundreds of thousands of dollars per year in lost surgical volume and open time blocks in the schedule.
Larry Guzzardo has built a career helping medical clinics around the country fix this problem.
On this episode we talk about:
- Why patients no-show their appointments
- How to increase patient commitment
- The mindset change that needs to happen for clinics
45 episoder