S1E5: Be A Chik-Fil-A, Not A Comcast: The Keys To Amazing Customer Service The Operators podcast

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Neil Devani Entrepreneur Business

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S1E5: Be a Chik-Fil-A, not a Comcast: The Keys to Amazing Customer Service

5y ago 35:15

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MP3•Episode hjem

Indhold leveret af Neil Devani. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Neil Devani eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

This week’s episode features AirBnB's Global Product Director of Customer and Community Support Platform Products, Andy Yasutake, and Carta's Head of Enterprise Relationship Management, Jared Thomas.

AirBnB, one of the most valuable private tech companies in the world, has millions of hosts who trust strangers (guests) to come into their homes and hundreds of millions of guests who trust strangers (hosts) to provide a roof over their head.

Carta, a $1 Billion+ company formerly known as eShares, is the leading provider of cap table management and valuation software, with thousands of customers and almost a million individual shareholders as users. Customers and users entrust Carta to manage their investments, a very serious responsibility requiring trust and security.

… continue reading

20 episoder

#Neil Devani #Entrepreneur #Business

Artwork

S1E5: Be a Chik-Fil-A, not a Comcast: The Keys to Amazing Customer Service

21 subscribers

published 5y ago

Del

MP3•Episode hjem

Indhold leveret af Neil Devani. Alt podcastindhold inklusive episoder, grafik og podcastbeskrivelser uploades og leveres direkte af Neil Devani eller deres podcastplatformspartner. Hvis du mener, at nogen bruger dit ophavsretligt beskyttede værk uden din tilladelse, kan du følge processen beskrevet her https://da.player.fm/legal.

This week’s episode features AirBnB's Global Product Director of Customer and Community Support Platform Products, Andy Yasutake, and Carta's Head of Enterprise Relationship Management, Jared Thomas.

AirBnB, one of the most valuable private tech companies in the world, has millions of hosts who trust strangers (guests) to come into their homes and hundreds of millions of guests who trust strangers (hosts) to provide a roof over their head.

Carta, a $1 Billion+ company formerly known as eShares, is the leading provider of cap table management and valuation software, with thousands of customers and almost a million individual shareholders as users. Customers and users entrust Carta to manage their investments, a very serious responsibility requiring trust and security.

… continue reading

20 episoder

#Neil Devani #Entrepreneur #Business

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